i,m mad help please

[deadlykiss]

im guessing not many ppl bank with CO-OP lol

[katscash]

i,m lonley over there though

[deadlykiss]

aww well stay here then lol we will tlk to you im guessing the procedures are more or less the same ,,

[deadlykiss]

if you go to moneyhelps post im sure there is copy of N1 i copied all info and put my details where needed hope this is of some help

[katscash]

thanks deadlykiss:)

[deadlykiss]

your welcome and ty for bling ,, i not long handed N1 in so now just waiting ,, theres a lot of good ppl here that you can shout if needing help ,, Tilly , Money help , SSL , Stone,, overflow ,, we are all in same situ so we got to help each other ,, hope it works out ,, take care

[katscash]

hi had a letter from Halifax:mad: the account number they initially gave me when i phoned at the beginning of this is wrong, they gave me the account number of my new account and i didn't realise as i have not used it yet:roll: my sar i sent on the 29/06/07 do i have to re send it and start again ? i had forms ready to send to information commissioner it has been over 40 days waiting i asked for this account number but they would,t give it to me on the phone:mad: so i am going in to bank tomorrow to ask i have already sent cheque also i,m really mad now

[overflow]

Hi Ket

 

Its their fault youve not got yur proper ones.

 

Why not give them a ring and explain what has gone wrong.

 

Tell them you want it rectifying as youve already paid the mandatory fee

 

Cant do much harm

 

Regrards

 

[katscash]

thanks over flow im going in town soon and i will go in to halifax:cool:

[katscash]

hi everyone:) still have NoT given me my account number emailed them again stating i sent data request on the 29/06/2007 and sent £10.00 cheque no response yet. any ideas anyone?????

[sallysas]

How about amending the http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html puTting in how you understand an error ocurred in the past (employees are human after all) but you feel it is fair if you allow 14 days before proceeding to the courts. Last time I wrote to Halifax I gave them 28 days. They have responded saying they will comply within 40 - but at least I got a response and their attention. You have my sympathy however. HOW FRUSTRATING!!!!!!!!!!

[overflow]

HI Katscash

 

Did you actually go into the bank to ask for the number and did you have I.D. on you .

 

What reason have they given you for not passing you the account number.

 

If youve not sent complaint to ICO yet then I would certainly think about sending it now.

Thay are blatently holding personal information to which you are entitled and I cant see how they can justify doing this.

No wonder your mad , I'd be blo**y purple with rage by now. :o

 

Good Luck and keep us updated

 

Regards

[katscash]

thanks sallysas and overflow:) didn't know if i could approach information commissioner until i had account number? i will be going in to town this week i will ask again i,m not given up with this thanks for your support:p

[overflow]

Your very welcome.

Glad to see youve no intention of letting them get away with it.

Good for you.

[overflow]

Forgot to thank you for click.

[slick132]

Hi Kats,

 

Good to see you still in the Butt-kicking business with Halifax now.

 

Good luck and I'll keep watching, Slick

[katscash]

hi slick how r u getting on? yea just about to start court with coop aswell, halifax are giving me the run around but i,ll get there:p

[slick132]

Kats,

 

Keep on keepin' on.

 

Slick

[katscash]

hi everyone:) i sent my complaint to information commissioner a few weeks ago ,what happens next, haven't received any correspondence from anyone no statements or account number:evil: what will the information commissioner do?? should i be doing something else ???

thanks:pforgot to say halifax told me that they do not hold any data over 6 yrs?? liars:roll:

[slick132]

Hi Kats,

 

Sorry Info Comm'rs is not my forte so I can't advise.

 

When did you write to them (so peeps can tell you what to do next).

 

Slick

[rory32]

what will the information commissioner do??

Not a lot as they are months behind with complaints at the moment due to the number of SARs that the banks haven't complied with.

 

You may wish to file at court for Data Protection Act non compliance to get the ball rolling a bit faster http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

[LS123]

Hello

 

I complained to the Info Comm on my Mint claim.

 

Did you file your complaint on-line?

 

I think it took about two weeks before I received and email acknowledgement, then they wrote to Mint and gave them 6 weeks to reply, which they finally did.

 

So all in all it probably took a couple of months to complete

[rory32]

Forgot to say, if you raise a court claim for non compliance you should get some compensation as well (normally somewhere between £100 and £300 depending on how much hassle you have been through).

[katscash]

thanks:) no i did not complete on line i sent through the post, i will give them a week longer then complete n1 for non compliance. is this ok ro do as i do not have account number?? slick i wrote to them two weeks ago how ru;)

[slick132]

Hi Kats,

 

You've still not got the a/c no from them - jeepers!

 

Follow Rory's advice - I'm a learner over here, but I'll keep an eye to see how you get on.

 

I'm fine thanks and hope you are too.

 

Slick