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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Perseverance v's Clydesdale


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Hi folks

 

I haven't posted for a while as I have been v. busy moving etc but have still been popping in for a nosey. It's great to see some familiar names getting their money back and the penny finally dropping @ the CB/YB that they are not above the law.

 

A quick update- I ahave had my statements for the last few weeks and hope to trawl through them at the weekend. My parachute account is up & running so it's time to get the highlighter out!

----------------------------------------------------------------------------------------------------------------

 

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"Fight the good fight, finish the course and keep the faith"

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Good to see you back. They are definitely caving, so lets hope that they will be a bit more sensible from now and save themselves a lot of hassle and expense by paying up quicker on future claims.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Morning folks

 

I have added up my charges and they come to £1,100 for the previous 5 years. On having a look at the calculation spreadsheets I notice that the first rate of interest is open for you to choose. Are most people using the 8% rate?

 

Thanks

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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Thanks ozzy

 

I became confused because the spreadsheet shows 2 places to enter interest - the judicial rate you refer to which I know only gets added if it goes to court and another which states - "The first interest rate is for interest on unlawfully deducted items up to the date of service. You can use almost any rate you see fit, or are brave enough to claim, i.e. 2% above base rate, 8%, contractual rate, etc. Obviously you may have to justify the rate you use in court."

 

I don't remember this being mentioned before as I always thought you didn't add interest until the small claims stage and certainly not twice.

 

Any clues?

 

Thanks

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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  • 6 months later...

Well it has been a while, what with one thing and an other but the ball has been rolling (since February!) I decided to go down the FOS route as I have had some experience of them through my job and they are always helpful. Here is a quick update:

 

- I wrote to the bank and recieved the "we want £10" to investigate letter - what a pile of tosh!

- They lost my schedule of charges

- The reply from their Advice Quality Unit was addressed to the wrong house no. (which may explain why their initial reply went missing!)

- Despite 4 letters asking for a final response, I am still waiting after 5 weeks for it.

 

My last letter was to Client Relations (following advice in their complaints leaflet), I called them to check that it had arrived and was told that they couldn't help as it had been sent to the Advice Quality Unit (who have already said they are unwilling to refund).

 

I have had enough of their incompetence and phoned FOS, they said that I did not have to wait for a final response or 8 weeks to have elapsed and they logged my complaint. I have completed their compalint form and written a letter asking them to investigate the lack of final response and the potential breach of privacy.

 

I hope the ombudsman takes as dim a view as I do of the above events.

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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  • 4 weeks later...

A quick update:

 

FOS returned my complaint a couple of weeks ago as they said that I had to wait 8 weeks - this contradicted the information that I was given by their consumer helpline. Anyway, 8 weeks have well and truly passed and I will post it this afternoon.

 

The only additional correspondence I have had from CB is a letter saying that my complaint has been reopened - that was 3 weeks ago! Eight weeks is more than enough to issue a response and if my experience is indicative of others (which it certainly appears to be) then the FSA/FOS really should be taking this bunch to task about it. If other banks can resolve these complaints then there is no reason that the CB can't.

 

FOS allow eight weeks as some complaints can be extremely complicated and require investigation - my complaint contained all the relevant information and, in my opinion, the CB are deliberately abusing the complaints' process to try and frustrate their customers.

 

I have also received a letter saying that my overdraft is being reviewed. I have never had a letter like this before as the overdraft is standard with the account - a coincidence?, I think not!

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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YB do appear to be reviewing a few claimants overdrafts at the moment. I agree that it probably isn't a co-incidence.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Morning folks

 

I have added up my charges and they come to £1,100 for the previous 5 years. On having a look at the calculation spreadsheets I notice that the first rate of interest is open for you to choose. Are most people using the 8% rate?

 

Thanks

on my letter i asked for 6 years of statements?? am i wrong by doing this?? i live in scotland!? is it 5 years?

 

also can someone tell me where to find this spread sheet, an tell me what exactly it is im calculating up from my charges... ive i do eventually get them that is??

Thanx for your help again,

 

Caroline x:p x

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  • 1 month later...

WON!!!!!!!

 

Cheque for £1,100 received for "full & final settlement"

 

Would a kind Mod please move my thread. Will make my donation once cheque clears!

 

Many thanks to everybody who has helped me.

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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Congratulations!!! i recieved a check from the clydesdale bank solicitors trying to fob me off for £200 (original claim being £1600!!) the FOS Are taking control of my complaint and told me to sent the check back with a letter of complaint, which i done on friday! fingers crossed it all goes well for me to!! xx :p

Thanx for your help again,

 

Caroline x:p x

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Thanks, As I've said before, I'm not sure why people are going down the court route first. A couple of letters to the bank and one to FOS should do the trick and you can sit back and relax without the stress of litigation.

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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  • 2 weeks later...

Wish i settled for the £200 now...

 

ok guys!! i spoke to the FOS about my claim, they told me to send the £200 check back to the bank /solicitor last month which i did, they were going to try and get me the full amount instead!! they have been in touch with the bank and there now refusing to give me any money!!!! so its now in the banks hand to supply the FOS Detailed reasons why they should not be giving me my money back!! :sad: this could take up to 6 weeks!!! - if all fails i will take them to court!! i will have all the info i need by then!! its soooo obvious they are in the wrong!!! x x xx

Thanx for your help again,

 

Caroline x:p x

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Caroline

 

That is the standard FOS response - the bank should agree to pay as a gesture of goodwill - it only took a couple of weeks for me to get my cheque. Good luck!

----------------------------------------------------------------------------------------------------------------

 

http://www.financial-ombudsman.org.uk/faq/bankcharges-quickguide.pdf

 

 

"Fight the good fight, finish the course and keep the faith"

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tried that!! :(

 

i spoke to the FOS about my claim, they told me to send the £200 check back to the bank /solicitor last month which i did, they were going to try and get me the full amount instead!! they have been in touch with the bank and there now refusing to give me any money!!!! so its now in the banks hand to supply the FOS Detailed reasons why they should not be giving me my money back!! :sad: this could take up to 6 weeks!!! - if all fails i will take them to court!! i will have all the info i need by then!! its soooo obvious they are in the wrong!!! xxx

Thanx for your help again,

 

Caroline x:p x

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