Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

newbe to CAG Woolwich defended small claims


barbara.charlton
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6147 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello everyone,

 

I have only just joined the CAG, looking for divine inspiration and help for my claim against Woolwich (Now taken over by Barclays) for just under £1000 including interest.

 

I have followed the templates on moneysavingexpert, issued the small claims and the bank have defended the case, and yesterday I received a copy of the defence. PANICKED!!!! Now what? I am no lawyer, just a Travel Agent, what next?

 

I called the court appointed, as there did not appear to be any date for a hearing and she just said I should send in my evidence. What? I have just followed the instructions on Moneysavingexpert!!

 

Read a few threads and Kevboy (The famnous one) has directed me to a link for a court bundle (Which is huge and frankly in another language to me!!), and I am unsure what else to send, surely I don't just print that off and send it to the court with my file number? I read somewhere that I need a copy of my banks T&C, but have looked at my online banking site and no sign of them. Do I just call Woolwich/Barclays and ask them? Would they have a copy in the bank?

 

Any help MOST appreciated, as Woolwich have gone to all the trouble of doing a defence, seems to me they will follow thru!

 

Thanks in advance

 

Barb

Link to post
Share on other sites

Barb

 

First thing first DONT panic

What date do you have to have it in for?

Evidence is your statements etc so you should have all that. Best bit of advice from me is to read as much as you can from all the threads that you think are relevant and ask questions about things you aint too sure of here.

I dont know the deal with Woolwich (seeing I is from Lloyds!) but somebody here should be able to point you in the right direction

 

Cheers

 

Kevin

Link to post
Share on other sites

Thanks Kev.

 

I don';t have a date yet, just got a transferance of court thing with a copy of the banks defence.

Rang the court and they said that it goes to a district judge in next few days who reviews and sets a court date, and then I will have to send evidence in and copy to bank.

I read a lot of threads yesterday relating to barclays and woolwich, and gleaned an email address for someone at Barclays who I emailed, to ask if they have any idea when they would be sending me a copy of their court bundle. I have not yet had a reply, but thought this might prompot them to realise that I am serious and am a member of CAG (which I mentioned) and it might prompt them to call me and settle! I live in hope!!

 

Many thanks

Link to post
Share on other sites

its ok at the moment hun dont panic they did exactly the same to me, except the judge had hold of it for over a month, i then called the court and the woman said i need to fill out an allocations questionaire and rather than wait for the judge to decide she would send one to me asap, i filled it in and paid £100, even if u dont have to do an Allocations questionaire u will need ot pay the £100, once a court date is issued then they will ask u to send ur evidence ( court bundle) u dont need to untill they tell u to do so, so give ur court a ring and ask them to send u a Allocations Questionaire while ur waiting for the judges descsion

 

amandax

Link to post
Share on other sites

firstly the allocations question bit that has been crossed out is because the mcol no longer which to deal with them instead they are letting the local courts decide whether to use them or not, an allocations questionaire is for the purpose of allocating a date and time for your case to be heard hence a charge for it. have a look in the library on here for allocation questionaire, it will give u an insight as to what they are and how to fill in, but do give ur court a ring and see if one is needed.

 

amandax

Link to post
Share on other sites

Hi Amanda,

 

I called the court and was advised that the charge is only for claims over £1500 which mine isn't, so I don't have to pay. Nice lady there told me mine is upto judges office today, and that I didn't need to send anything at this stage, but I said would it speed things up if I faxed over my statement and notes so far, she said OK, so faxed that to her to perhaps save them writing to me for more details and thus a couple of weeks. I hope that will prompt the judge to give a hearing date now.

 

Will keep you informed..............

Link to post
Share on other sites

dear all,

 

the court have now sent me a letter saying I am ordered to file and serve (does that mean post to them?) a detailed statement of the charges I allege are unlawful and the dates when charged by 4pm on the 5th July.

 

and then it says....

 

Upon compliance with paragraph 1 (the above)

(i) allocate small claim track

(11) standard directions#

(iii) court to list for 5 minutes hearing

 

 

well if he only wants the hearing for 5 mins that has to be good news eh?

 

do I have to 'allocate small claim track? or are those last things directions to some admin person?

 

Thanks!

Link to post
Share on other sites

Hi barbara

 

So, the court is asking you to provide a Schedule of Charges, probably as oppose to full statements. If you haven't already, use the spreadsheet from this site - it will automatically calculate the 8% Statutory Interest, days since incurred etc. Make sure you don't use abbreviations for the item descriptions ie don't put RC for Returned Cheque, put words in full so the judge can see exactly what is what.

 

As I read it, you aren't being asked to allocate, that's down to the judge and basically, they've given 5 mins because it's only a simple "in-out" Directions Hearing where you'll go in and the judge will likely just advise that it's to be treated under Small Claims.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...