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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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god cassie big hugs to you love just read what you said im devasated for you love dont really know what to say just that im thinking of you love

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good posts last night guys c what a naughty girl you are i thought i was bad got one of my posts edited by gary h and im not saying for what you were on great form though love keep it up and cassie if your reaqding this i am thinking about you my aunty is going to hospital on mondaqy fro major bowel surgery for cancer and well you know so know that im thinking of you dont know any poems of comfort like the others but ill send you a nice virtual hug and hope the pain eases off see ya tonight i hope love and bonnie of course and tricia my love and i suppose cf altough any mention of rabbits or sinks and im off bys xxkia

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you took the words bonnie love no they never go to bed ill vouch for that it was a very late one lasat night and will be tonight as well with all the celebrating been done bye xxkia

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it is the marathon your running in oh god join a gymn and get on the treadmill love cos youll need to some of the girls did a fun run and they did extra training for months and months so put the fag and the booze down love and get running cos its really diffucult lighting it when your running the wind and all that and i think the other runners might compalin a bit lol xxkiaps do you want me to sponser you love

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i know love and congratulations love ill keep on saying it till the others are back drinks on you love i think weve been changed ill pm you later xxkia

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yes i would kill you but its true i do write them how i say them so lol hey someone else says i do that glad i make you smile cassie love i aim to please and traci love hardy backing me up where you lol see ya on msn tonight you too xxkia

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yes i was marie love well past that ill sing out next time see if i can be saved and t your forgiven love apology excepted and sorry for you know i know drinking and typing bad news done it for some reason the fingers cant go as fast as the brain lolxxkia ps ok t

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