Jacks v Abbey

[jacks]

Hi folks i personally delivered DPA request with £10 postal order to my branch of the shabby,and asked for a receipt, i didnt get a very good reception her face was a picture when she opened the letter and read the contents, must have been the first one my branch had recieved by the look on her face ha ha there will be plenty more now. i will keep yous posted and ask for advice if i get bamboozled along the way thanks for all the help already given.

[Seminole]

What did the receipt say? I hope it was along the lines of Subject Access Request and payment received. Unless it was pretty explicit, Abbey may "lose" it.

[mechs]

Hi folks i personally delivered DPA request with £10 postal order to my branch of the shabby,and asked for a receipt, i didnt get a very good reception her face was a picture when she opened the letter and read the contents, must have been the first one my branch had recieved by the look on her face ha ha there will be plenty more now. i will keep yous posted and ask for advice if i get bamboozled along the way thanks for all the help already given.

 

had to laugh at that ... I bet its the talk of the branch and bets going on as to whom gets the next!

[jacks]

Yes receipt did say subject access request and mentioned the £10 enclosed

[jacks]

Just recieved the microfiche argument letter. It starts with thank you for your letter dated 8th june which we recieved 15th june. funny how it took that long i hand delivered to my branch. Have next letter ready to send, where should i send it to the address on letter is a PO box in Bradford, will i be able to take this personally to my home branch.

[Michael Browne]

Yes, you can. They will forward it by internal mail to the right dept.

[jacks]

Thanks will pay them a visit first thing in morning.

[MARTIN3030]

Or you can go to the branch and look on the wall.

There should be a notice stating legal documents can be served at BLA BLA BLA.

 

This way you will know by your posting that it has gone to the registered office and not being used for training branch staff to understand the waves of litigation before they seek fit to send it.

 

If you do take to your branch ask for a reciept and get the persons name !

 

[jacks]

Hi all

I recieved one years bank statements yesterday,there is about 20 unpaid direct debits on these but i can only find three charges of £35 for these, i am sure i have been charged more.

[Seminole]

Are these documents actually statements or microfiche prints?

 

What dates do they cover? Can you trace the closing balance from one statement to the opening balance on the next. Does the closing balance on the last statement agree to the opening balance on the first statement you already had in your possession?

[jacks]

Hi

These are proper statements, the closing balance does show on the next statement as being the same, very strange then to have so many unpaid dds and not be charged by the abbey.

[Seminole]

Just to be absolutely clear about this. I presume that you already had in your possession statements from a certain point in time and that the statements they sent you immediately preceded these. If so does the balance on the last statement that they have just sent you equal the balance on the first statement that you already had?

 

Was the first statement that they've just sent you the first statement ever for the account ie was the opening balance zero?

 

I don't suppose for one moment that Abbey would doctor statements but equally I am very surprised that they don't seem to have charged you.

[jacks]

The statements i have recieved are only from may 2005 until april 2006, i am also very surprised, i will wait for the next 5 years to arrive if these are the same there is something wrong, i got hammered with charges as a student for 4 years.

[Seminole]

PM me when you do so and I'll take you through the tests you will need to do.

[jacks]

Al do that thanks for your help im off on holiday tomorrow hopefully theyll be here when i get back.

jacks

[jacks]

Just an update on where i am now have requested documents, paid fee, recieved the normal microfiche argument, 40 days are now up, have sent letter before action, my question is if i send abbey a letter asking for a refund of what i think they owe me, can i only ask for 750 pounds at a time or do i ask for the whole amount and cut it into smaller chunks when it goes to court.

[Realist]

Ask for the lot in one go, you can claim up to £5,000 in a small claims court.

[jacks]

Thank for reply, as im in scotland i can only ask for 750 at a time, i feel if i ask abbey in letter for 5ooo and break it down to smaller claims in court abbey may ask to have it all put together in one claim.

[Realist]

You didn't say you was in Scotland.

[jacks]

Just an update as to the ignorance of abbey, have went through the various steps as suggested and abbey still continue to ignore, have sent letter before action which is up on sunday, for failure to send information, phoned head office today and they say these must have been lost in the post i will recieve these by friday, not holding my breath, have also emailed information commissioners office today. Can anyone tell me what it costs to take them to court for non compliance thanks jacks

[jonni2bad]

5 threads merged from Abbey forum - please stick to one thread.

[jacks]

Just a quick update as to where i am now, have sent letter asking for charges back have had no reply, sending LBA on Monday giving final 14 days, getting bored with it now but not giving up.:-|

[MARTIN3030]

Is the letter before action this time the last one ?

 

 

Sorry if I am sounding confused but a letter before action should mean exactly that.

[jacks]

Yes this is the last one sent the first 14 day one . waited then sent letter before action, giving them 28 days in total hope this is right. I will then wait till the 14 days is up and take it to court if i have not heard anything

[MARTIN3030]

Yes well done you are following correct procedures