Advice please

[deeks1]

Hi All

 

I sent a SAR back in March and have had no response, I chased up and still no response. What should be my next move and how do I go aboit making it.

 

Many thanks

[Deller]

If the bank fails to supply you with your data then you should complain to the bank. Give them 7 days to comply and tell them that you will begin a complaint to the Information Commissioner and also that you will begin a County Court action under the Data Protection Act.

 

If the bank does not respond to your 7 day warning then begin your complaint and start your action.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

[dar£n]

Hi, ive had the same prob.

 

see my thread to see what Ive been through.:

http://www.consumeractiongroup.co.uk/forum/barclays-bank/81857-dar3n-bs-beyond-thunderdome.html

[deeks1]

Hi All

 

Let me elaborate.

 

On the 30th March 2007, I sent off my SAR allowing 40 days, which expired at the begining of May. On the 10th May I sent a non compliance letter, also stated at this time I would no longer accept 6yrs as a completed DP act request. I offered them an additional 7 days, still nothing. Now what do I do???????????????????

 

Thanks

[saintly_1]

try ringing 0800 282 390 and speak to someone there .

[Russjo]

Hi Deeks,

It took me nearly 60 days to get my dads statements. I sent the initial letter, then the LBA, I then contacted the customer service department by e-mail saying how patient my dad had been and mentioning the information commissioner and court action. Within a week, we had the statements. It's worth a try