Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Chris78 vs HSBC *Won*


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6169 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Everyone,

 

Just to say a big thankyou to the everyone on the site, I recived a full settlement offer today for £3,914 with the court date looming, I never started my own thread but reading through the advice and threads on this site have been invaluable in getting my charges back.

 

Again a really big thankyou :-).

 

(A donation will be on the way once the money comes through)

Link to post
Share on other sites

Great result Chris....A HUGE CONGRATULATIONS....enjoy the money!!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

Link to post
Share on other sites

Well done Chris - but please to be able to gain from your win could you post a reply just with dates and actions you took as it gives us an idea of the timescale or any problems you encountered please just do a shortlist here so we can all read it.. it might have been an easy road which would be great ...but you may have had a bad time which we can all identify with ...how far off court date was your offer? Have u actually had money put into your account yet? Charliedog :p

Link to post
Share on other sites

CONGRATULATIONS, CHRIS

WELL DONE AND WELL DESERVED

OBVIOUSLY YOU FOLLOW DIRECTIONS WELL AND DIDN'T NEED THE HANDS ON SUPPORT, I WAS EXACTLY THE SAME WITH MY SON'S CLAIM LAST YEAR - NEVER ONCE POSTED UNTIL DG MADE A FULL OFFER AND LOOK AT ME NOW!

YOU CAN STAY AROUND AND GIVE HELP AND SUPPORT TO OTHERS AS YOU'VE DONE THE PROCESS NOW.

LET THE COURT KNOW IT HAS BEEN RESOLVED AFTER YOU RECEIVE YOUR MONEY.

AGAIN, VERY WELL DONE!

SPEND WISELY!

Link to post
Share on other sites

Nice one fella! It's good to see people getting the results they want!

 

 

r-t-v

25/01/07 Statements collected online

27/01/07 Prelim sent

09/02/07 Thank you letter received (and duly ignored)

12/02/07 LBA on its way

27/02/07 MCOL filed

26/03/07 Defence entered

02/04/07 Notice of transfer paperwork received

10/04/07 Lattie's hastner sent

19/04/07 AQ arrived (never mind lattie!)

20/04/07 Last Chance letter sent to DG, AQ filled out.

08/05/07 AQ returned to courts, cc'd to DG

11/06/07 Request for the defence to be struck out sent after not hearing from the court for 5 long weeks.

14/06/07 Directions hearing set for the end of August. 10 long weeks away.

14/06/07 rob-the-viking waits yet longer......

23/08/07 DG apply for a stay, instantly granted by judge.

29/08/07 The waiting begins again, 7 months since prelim was sent.

 

"If you kick a Tiger in the ass, you'd better have a plan to deal with it's teeth!!"

Link to post
Share on other sites

Thanks for all the congrats

 

As asked for up in the thread a bit here's the dates and actions I took to

get the charges back, I just tried to stick to the deadlines that were set and it all seemed to go fairly smoothly the only real hold up being the court date being a couple of months after DG entered thier defence giving DG lots of time to sit back and do nothing about the claim including ignoring phone calls & letters.

 

It may be conincidence but sending the Court Bundle & then the T&C's to be added to the bundle seemed to get the ball rolling a bit quicker.

 

02/01/07 Request for statements sent

15/02/07 Request Refund

29/02/07 LBA Sent

20/03/07 MCOL Claim Made

18/04/07 Defence Entered

02/05/07 Court Date set for 28th June

10/05/07 Summary of Charges and Nudge letter sent

01/06/07 Court Bundle sent

04/06/07 Terms & Conditions to be added to bundle sent to DG

07/06/07 Nudge letter sent

08/06/07 Offer of full settlement received (20 days before Court Date)

Now just waiting for the cheque to turn up in the post and clear. Just a quick question has anyone else requested payment by cheque?, and if so any idea how long it took to turn up?, as I can't wait to pay the cheque into the bank.

Link to post
Share on other sites

Hi,

 

Got the money on monday although not by cheque as requested but straight into my account but at least it cleared my overdraft. Now just got to do the wasted cost order and get the charges since my first claim back.

 

Going to cancel the court date today thanks for the reminder.

 

Chris

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...