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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Groovycaz v Citicards Citi set aside next week


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Nice One Gc

 

It will be interesting!!!!

Just recieved news that RBS NAUTILUS has assigned my outstanding balance to ARROW GLOBAL Ltd and there using a DCA called TRANSCOM UK.

 

I now have to reclaim fees from them?

 

Best of luck with this one ice, you,ve been down this road before and won, im sure its only a matter of time, the old ' I can wait club' again:D ..Gc

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Nice One Gc

 

It will be interesting!!!!

Just recieved news that RBS NAUTILUS has assigned my outstanding balance to ARROW GLOBAL Ltd and there using a DCA called TRANSCOM UK.

 

I now have to reclaim fees from them?

 

You always reclaim from the original creditor, but you CCA whoever has the debt now.

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  • 7 months later...

Hi all,

after my claim was stayed by the judge on his own motion,I then received a further notice of extension, now the judge wants an update on any progress made, im lost, havent had any contact with citi since we were in court, so n progress, thats about all I can inform them!!!! Gc

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  • 4 weeks later...
Hi all,

after my claim was stayed by the judge on his own motion,I then received a further notice of extension, now the judge wants an update on any progress made, im lost, havent had any contact with citi since we were in court, so n progress, thats about all I can inform them!!!! Gc

 

Potentially stayed in the hope that both parties would make a negotiated settlement.

 

Just inform the court of what you've said here "In that there has been no contact from the defendent since the claim was stayed".

 

A really shame that you can't send the judge my case management notes from my claim:

 

http://i26.photobucket.com/albums/c104/telso/citi/2.jpg

http://i26.photobucket.com/albums/c104/telso/citi/3.jpg

http://i26.photobucket.com/albums/c104/telso/citi/4.jpg

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 1 month later...

Hi all,

udate, nothing happening here still, sent the judge his progress report also informing him that no contact with citi and that citi have failed to attempt to resolve the issues, so the judge decided to stay again, until the outcome of the test case, my god by the time thats over, im expecting more in interest than the actual charges themselves, citi have settled loads of claims which were much more than mine when added up. they must'nt like me ha ha, my day will come..Gc

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If you need the proof that there late payment charges are completely automated let me know.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 5 months later...

Letter from citicards this morning, to inform me that I may have been mis-sold PPI on my citicard which was added to my account from 28/09/05 and cancelled 05/01/06.

 

THIS LETTER IS IMPORTANT- IT CONCERNES THE CREDIT CARD PAYMENT PROTECTION INSURANCE SOLD TO YOU ON 28/09/05 AND REQUIRES YOU MAY TAKE ACTION TO REVIEW WHETHER THE PRODUCT WAS SUITABLE FOR YOU AND IF NOT YOU MAY BE ENTITLED TO A FULL OR PARTIAL REFUND.

 

wonder why they sent this when I have'nt complained about PPI,

why partial refund? if its not suitable its no good so should get full refund, with interest, good job i've still got all statements..Gc

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Well hello there Ice, it has been a while, I've still been lurking around though everything seems to have come to a standstill, hope you are keeping well, I'll have a catch upon the citi threads, I feel like this has been on going for years lol, got a bit of a shock when the letter came this morning:D might get some money back yet..Gc

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Gc

Thanks,its good to know your fine and in good condition!!

Your PPI issue is sure to reap a result. Your in business (seft-employed), the PPI has no bearing to your status. It wouldn't pay out because your status is (seft-employment).

Your on a winner.....

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