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    • how did you pay them? dx  
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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jellybabe v Cahoot


jellybabe
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GReat news... did you manage to get your recent charges back - or are you gonna start the process again?

  • Haha 1

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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Just answered that on your thread i think,LOL.Although they did state in their letter an amount that is slightly higher than i thought, so it might be in there already. I'll have to do some math to find out for sure.:)

I'm not sure on tackling them twice. But i will deff start a claim with my credit card soon.

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Hi Jellybabe

 

Congratulations. I received my settlement cheque 2 days after my letter. Should be with you soon.

 

Well done!

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WON 121o121 'vs' LloydsTSB

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WON 121o121 'vs' Halifax C C

here

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here

WON 121o121 'vs' LloydsTSB (again)

here

 

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GRRR, yesterday i eceived following secure message on my account:

Notice of charges placed on your cahoot current account. There has been a charge placed on your current account with account number *********. This is for an unauthorised overdraft fee of GBP 30.00, unauthorised overdraft interest charge of GBP 0.08 and authorised overdraft interest charge of GBP 2.99. The total charge will be debited on 05-APR-2007.

The funny thing is.....i haven't even exceeded my O/D limit in the last month!! Are they taking the p*** now, or what?????

:mad:

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GRRR, yesterday i eceived following secure message on my account:

 

The funny thing is.....i haven't even exceeded my O/D limit in the last month!! Are they taking the p*** now, or what?????

:mad:

 

Jellybabe

 

A little letter again methinks - you have just settled in full, if you want me to start over again I will, now please reverse that transaction and do not do it again.

 

Zx

 

.... now about that drink.... surely you can't be on nights on a Saturday...

 

... a VERY BIG WELL DONE!!

[sIGPIC][/sIGPIC]

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Thank you zubo!!!!

And yes, unfortunately i am on nights until Tues morning!Grrrr!

But hey, that celebration drink is something i can look forward to for next week then :D

Although, i think i wait with the celebrations until i have actually received that cheque and it's cleared.

Did send them an email yesterday asking where i had exceeded my limit in the last statement period.

 

I've been really careful this month , moneywise, and i know for a fact (and my printed out statement confirms that), that i haven't exceeded my limit and i just don't know where they got it from????

Wait and see what they say. If they don't cancel it, i will write them a nice little letter like you advised.

jellybabe:D

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Cheque received this morning. Will put it into the bank straight away.

YEEHAAAAAAAAAA!

 

.... i'm on my way - double scotch and dry please....

 

 

Well done, well deserved!!!

[sIGPIC][/sIGPIC]

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Hi Jelllybabe - well done, just about to screw Cahoot to the wall myslef :) I'll only be doing it once they accept my recorded delivery letters however! I sent my DPA request on the 14th March and it's not showing as being signed for by anyone via the royal mail website, did you have any probelms and which address did you send things to?

 

Thx V Much :D

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Hiya,Thnaks!

I did send all my letters to the Friars House, Coventry adress. But after i filed my claim everything changed to the Abbey National Adress in London.

If you sent it recorded i would imagine it got there. You could always ring Royal Mail and ask them just in case. Just stick to your timescale. but be prepared to wait, they have been dragging mine out to the last minute!

I started mine middle last year.

Good Luck!

Let us know how you get on and if you have questions....ask.....and i TRY to help.

jellybabe

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Thx V Much Jellybabe, that's the address I sent the letter to but no sign of where the bugger has gone :( Trying to chase up with the Royal Mail now even though their online tracker claims it's not delivered yet.

 

The Goldfish request has arrived however so at least I'm on my way with that one :)

 

Cheers again!

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WELL DONE JELLYBABE

 

WOO HOO..

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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My cheque should clear today - how do I notify court of settlement - do I send a letter? is there a template?

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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Share on other sites

hi chimera,

i did send them the following letter:

Dear Sir/Madam

 

xxxxxx -v- xxxxxxx Plc

Claim Number: xxxxxxxx

 

I wish to inform the court that the claim as detailed above, in which I am the Claimant, has now been settled.

 

The Defendant paid the full amount claimed, namely £xxxx.xx, by way of a cheque. As such, no further action is necessary in respect of this claim.

 

Please accept my sincere apologies for the waste of the courts valuable time spent processing and managing this claim. I do wish to inform the court however, that the decision to enter into this litigation was not taken lightly, and that ample opportunity was given to the Defendant to resolve this matter by way of negotiation before proceeding with this claim. Regretfully, all attempts at meaningful dialogue were either rubutted or ignored.

 

A copy of this letter has been sent to the Defendant.

 

 

Yours faithfully,

Did find it on somebodys thread a while ago, but can't remember which one.Hope this helps.

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