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    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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question about rbs 2 accounts


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hello all

 

i have just sent off my letter to rbs reclaiming charges on my joint acc (with girlfriend) coming to £1400 (acc has £300 overdraft) but i also have a personal rbs acc which i have had for about 9 years during which time i have been a student and i currently have a £2000 graduate overdraft on that one which i am always at the edge of.. anyway charges on that acc come to around £600 which obviously won't cover the overdraft.. basically i am wondering whether to do both claims at the same time or do the student one after the joint,, will they try to close my student acc once the joint acc info starts going through or are they not allowed to do that?? i guess if i claim on both acc at the same time they will want rid of me all together.....has anyone claimed on 2 acc with the same bank like this... any info would be great thanks.. paul

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It may be two accounts but really it's only one bank and one lot of money.

 

The only slight difference to the standard routine is that you are submitting two schedules of charges. Just make them clear which account is which and your schedule is detailed.

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thanks for that... what do you or anyone else think will happen with my accounts if i claim for the student one aswell i presume the bank will demand the imediate repayment of the overdraft???? so i'll have to figure out some way of doing that....

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Not necessarily. This is where their defence can actually save you.

 

They contend you haven't breached their conditions, at some point you will get their defence saying that. If you haven't breached your contract then they can't call in the loan, i.e. the overdraft.

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thanks for that.. i agree that does make sense.. is that a point i would put to the bank once they have paid out or something i should bring up during the procedings?? thanks again

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Be very careful with RBS! We began 2 separate claims at the same time, one for £9k charges + CCI on a Royalties Gold a/c with a 6k overdraft and one for £880 of charges (no interest) on a RBS business a/c.

 

They offered full settlement on the business a/c within a few weeks, which we accepted at the beginning of March, however we still haven't got the cheque as they used it to reduce the overdraft on the Royalties a/c even though it is in dispute. The business a/c had a credit balance of over £450 when they closed it- they also helped themselves to that to further reduce the Royalties overdraft even though it's in dispute. Things get very complicated when you do more than one claim with the same bank.

 

I would definitely suggest doing the claims separately and waiting for one to come to a conclusion before starting the second, and by conclusion I mean that you actually have the money, not a promise of it- they are liars! I would also suggest that whichever one you decide to do first, get a parachute account up and running beforehand and place both the accounts in dispute in writing, there's a template in the library.

 

Good luck!

SM:p

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Paying interest on a loan caused by penalty charges? Read this!!

 

Very useful A-Z here:

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html?highlight=can%27t+find+what+you%27re+looking+for%3F

 

New strategy for Scots claims here:

http://www.consumeractiongroup.co.uk/forum/scotland/71013-urgent-attention-please-read.html

 

Scottish procedure:

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/42620-scottish-procedure.html

I am a layperson not a legal expert, my advice is offered without prejudice or liability, it is purely my opinion based on personal experience and should be treated as such. If in any doubt seek the advice of a qualified professional.

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thanks sm and Kurt_Hamster..

i have sent of the lba for the joint acc for claim of around £1500 and i have the info prepaired for the student acc which comes to £600 i think i'll send that off now aswell because even if they decide to put the 2 together then i guess that will cover my £2000 overdraft and i can move on....i've got an abbey acc already but i'm going to claim on them for £200 so might just start all over again with someone else.... do any of you know if re-claiming bank charges has any effect on going to that same bank for a mortgage?? i am re-mortgaging at the moment and we are going to the halifax but what if i wanted to go back to rbs after my 2 year deal with halifax runs out...will the rbs hold the charge claims against me?? or do banks not cross reference that sort of info?? thanks again guys...

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i am re-mortgaging at the moment and we are going to the halifax but what if i wanted to go back to rbs after my 2 year deal with halifax runs out...will the rbs hold the charge claims against me?? or do banks not cross reference that sort of info?? thanks again guys...

Not sure if anyone's got that far yet but if they held bank charges against everyone who had claimed against them in the past they'd have no customers left! I'm pretty sure they'd prefer you to mortgage with them than somewhere else, they're still a business after all and they'll have to recoup their losses (ill gotten gains) from all the bank charges somewhere.

JMHO

SM:p

Paying interest on a loan caused by penalty charges? Read this!!

 

Very useful A-Z here:

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html?highlight=can%27t+find+what+you%27re+looking+for%3F

 

New strategy for Scots claims here:

http://www.consumeractiongroup.co.uk/forum/scotland/71013-urgent-attention-please-read.html

 

Scottish procedure:

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/42620-scottish-procedure.html

I am a layperson not a legal expert, my advice is offered without prejudice or liability, it is purely my opinion based on personal experience and should be treated as such. If in any doubt seek the advice of a qualified professional.

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