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    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
    • In fact I see that in the document you posted above – your letter to big motoring world you refer to the diagnostics report and you say that you sent a copy to big motoring world but you haven't let us see it. Any reason for this?
    • You may have posted already – but anyway, have you got anything in writing from Audi or anyone confirming the water in the sills?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tracey vs HSBC


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Thanks again guys, ill let you know when i hear more then :) Just confused me as it says on the front page that the defendant has 28 days from the date of service to file a defence ???!!!!

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It is a bit confusing. they have 14 days from the date of service to acknowledge. This means telling you what they intend to do such as defend or pay you in full or whatever.

Once they have acknowledged, if they have said they intend to defend, the time limit changes to 28 days from the service date to get their defence in!

Hope this makes sense!:)

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OK the form i received says Notice that acknowledgment of service has been filed, the on the second page it is the acknowledgement of service form and a box has been ticked to state 'I intend to defend all of this claim', so have they missed a step? is is 28 days from now then? or is there another form to say they defend?

 

Sorry for being a pain :)

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Hi, I think that sounds correct, as that is what mine said, I may be wrong but going by mine they still have 28 days to submit their defence, you will then receive a copy of their defence from the court and then you wait for the court to decide next step, if anyone thinks different please say

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maybe this is a little easier

 

claim filed, claim served (if no date given - considered served 5 days after it is filed), 14 days from served date in which they must acknowledge, when they do then 14 days more in which they must defend. so, total is actually 33 days from filing to their deadline to defend.

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  • 2 weeks later...

OK so just checked MCOL and it says DEFENCE 18/06/2007 so they are obviously defending which is no surprise, but I have yet to receive anything from anywhere? What happens now?

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You will receive notice of transfer to your local court together with a copy of thier defence.

Then you will receive directions from your local court as to what the judge want to do with the case.

You need to have a read of the 2 aq threads that lat has done so you know exactly what happens next. I will post the links here for you in a mo.

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Havent got anything yet from anyone, last post I got was 2 page latter, first page was notice that acknowledgement of service has been filed in the northampton county court. This was dated 20th June? Says 'An acknowledgement of service of your claim has been filed today, a copy of which is attached, the defendant now has 28 days from the date of service of the claim form to file a defence'.

 

The secodn sheet is a copy of the acknowldegement of service

 

I belive northampton is the MCOL court?

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Yes this is a nothampton document.

 

When you first filed your claim you received a notice of issue which has a deemed served date noted on it. DG solicitors have 28 days from this date to submit their defence.

 

Following this you will get a notice of transfer to your local court.

 

pete

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Looks like the MCOL dates are wrong somewhere. Acknowledged on the 20th but defended on the 18th? Give thenm a ring and ask what the status of the claim is.

What date did you file your claim? There will be a deemed served date on mcol and it is 28 days from then that they have to defend.

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Offer received today for £490, chaim was for £656 originally so a fairly good offer, but not now I have paid my £80 to the court.

anyone off hand got a link to the decline letter?

 

Also still not heard off MCOL with the details for the local court.....will this take a while?

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PS In the letter ir does say that the costs are in the terms and conditions and 'if your claim for a refund proceeded to court, we therefore belive we would successfully resist any legal challenge in relation to those fees'

 

eeekkkk scare tactics? That sentance is making me think now :(

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Should I be concerned I have not received anything from the local court yet? or even MCOL, its update online they have transfered but I have received nothing and its been over 2 weeks now

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