Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

CatLover64 v HSBC


Catlover64
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4449 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This was in Croydon.

http://www.consumeractiongroup.co.uk/forum/barclays-bank/43064-bookworm-barclays-round-2-a-2.html#post1104348

I'm assuming that you're applying for removal of a stay. Make absolutely sure that you don't try any shortcuts, use the proper form and pay the necessary fee if so. From what I've been told it could make a difference as Croydon don't like people trying to apply without. If you notice Booky does say that the judge seemed sympathetic.;)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 2 weeks later...
  • Replies 331
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

That was a very interesting read. Not quite sure of the implications though. The financial Ombudsman will probably be absolutely inundated with people claiming now that story has been leaked out.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

Link to post
Share on other sites

Very interesting as you say Jo. :)

 

I'm a bit confused though, (nothing new for me) I thought the FOS had put everything on hold until the 'TestCase' was over..........? :? . Is this now saying that if you send your case to FOS anyway, they will tell the banks to cough up IN FULL on the quiet?

 

My brain hurts :grin: :grin:

 

PS Sorry, - Hi Catlover, long time no hear!:-)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

I had a look at the FO site and it still says that claims are put on hold pending the outcome of the OFT case

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

Link to post
Share on other sites

Seems to be a bit of mischief-making going on with the media Pete, - I don't suppose .... no ... surely not ...not the banks telling porkys to put people off. :rolleyes::D

 

And to try to push OFT & FSO and court minds along pre-prepared tracks ..... no they wouldn't do that, would they????? :o

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

You'd best have on a ****proof suit then Pete! :D.

 

Personally - thought this might be a red herring, but now the story's appeared on the Beeb, am not so sure...It would be just like the OFT to give it large, then bottle out. I definitely smell a stitch up in the offing...

Link to post
Share on other sites

Whatever they do will now be under the microscope of every financial editor of every media outlet in the country (not to mention the out and out scandal monger journalists) and if they smell a rat they will go digging for it, scandal sells newspapers and makes people watch the TV and thats what they are in business to do :D.

 

The heat is on and I hope all these agreements that have been made are watertight because theres a tidal wave coming :D.

 

pete

Link to post
Share on other sites

I had the same feeling yesterday ,Pete, as if something is going to bust loose shortly. :o

 

Let's hope it's in our favour, not a behind closed doors sell-out by OFT,FOS,FSA & Uncle Tom Cobley and all! :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

You're right, of course Pete, I'm just an old cynic!:rolleyes:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

Just a teeny thought. My prelim hearing's on 17/10. Not too sure what I should bring to the hearing but DG have indicated they'll go for a stay. Wonder if I should print off these stories, bring them to the court, and respectfully 'invite' HSBC to settle?

 

Don't want it to drag on, but am moving abroad next year. Think I'll throw that in the mix too!

 

What do you guys think? :)

Link to post
Share on other sites

If you have a date for emigrating then it is worth bringing this to the courts attention that you wouldn't be readily available to attend court after that date. Nothing to lose by trying.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 2 weeks later...

Hi guys

 

Thanks for the replies. Haven't heard anything more, but then I've been in Portugal for the past couple of weeks sunning myself :D.

 

Does anyone know how FL is? Seems he's not too well again....:(.

 

Meanwhile - my case is due to be heard all being well 17/10. I'm not going to call the court beforehand just in case they have the bright idea of staying the case if I do. I'll just turn up and see...

Link to post
Share on other sites

The court will probably try to stay it anyway, - have your 'arguments against' ready to trot out at the time, if you get a chance to get a word in - some judges are just 'staying blind'. Then you have to apply to have it lifted.

 

Your best lever may be the emigration card, but I think the courts are stuck in this 'stays' mindset, unless you can plead genuine hardship......

 

If all else fails try for a direction that the bank should not apply any more charges until the test case is decided. (although I only know of one judge that has done it, if you don't ask they won't think of it!)

 

Haven't heard how Freaky is, he's only been off-line a couple of days.......

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

Hey Johnny! How are you? Thanks for the reply.

 

I think I can prove hardship as well as the emigration card, so will use these and hope for the best. At least I won't have to ask that no more charges are applied to the account as HSBC have already closed it! :mad:

 

What other arguments/papers should I bring to the hearing? Anyone able to advise or help?

 

TIA :)

Link to post
Share on other sites

Hi Cat

Just to make you feel better they settled mine about 2 weeks before the prem date, I sent a letter to D&G stating if they didn"t settle straight away it would have to go to court as I was on holiday for the 2 weeks before the prem date, I don't know if it helped but they did settle. I also sent them a copy of a special directions letter which I sent to the court and asked which person to address my court bundle to (which I hadn't done)

I think at this stage if your on top of your nudge letters a little more pushing wouldn't hurt

 

Good luck

 

Sharon

Link to post
Share on other sites

Hi Sharongina - you were lucky , like me - that was long before the OFT Test Case reared it's head. Banks no longer have to pay up because cases don' t get dealt with by courts who are staying cases until the result of the Test case.

About the only way you can get a stay lifted and a case heard is if you can prove genuine hardship.

Nudge letters are no longer an option, because banks don't have to deal with your claim any more........... :eek:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites

Hiya Cat, I would get all of your papers together in a file of some sort and file it/index it so you can find things easily and take it all with you so if anything gets asked about your claim you can counter it without having to say its here somewhere lol.

 

read up on stays, if you hear nothing fron the court (ignore DG) still have the application to have the stay lifted and all of your reasons with you, Have a look a Zoot's skeleton argument template..

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/115276-skeleton-argument-stay-hearing.html

 

I think if you at least read it it will focus what you need to say to counter DG's stay application.

 

and if you want to see DG's stay application :D it's here post#26

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/115078-hearing-remove-stay-monday.html

 

good luck

 

pete

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...