Jump to content


  • Tweets

  • Posts

    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

the looney v Lloyds


thelooney
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6179 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Well hello there

Help needed.

Starting out on the long road of claiming money back from Lloyds. Have reached the point where they have not sent all information from my SAR.

My most recent letter ended

"The time for compliance with my request expired on Monday April 23rd. If you do not comply fully with my Subject Access Request within the next 7 days, I shall apply to the County Court for an order to enforce compliance, together with damages at the discretion of the court."

All I have received from them since this letter of May 1st are 2 letters, sent to my home address, but bearing another customers name and account details!

I'd like to think that they haven't sent my personal stuff out to somebody else but this is Lloyds.

Anyway, what do I do next? I appreciate that the next move should be to take them to court to get them to comply but this is where I'm stuck. Looking at the small claims procedure I can't see anything about forcing compliance.

Help.

Link to post
Share on other sites

  • 4 weeks later...

HELP HELP HELP PLEASE!!!!

Unfortunately since my last post I've hit a brick wall. I desperately need some advice as to what to do next. Like I've said I've threatened Lloyds with court action but it's been a hollow threat as I don't know what to do. The court forms mention damages but make no mention of forcing compliance.

Since this last post I've written back to Lloyds, to a different department who wrote to me about a particular complaint that I had never made, asking what's going on and why am I receiving someone else's post. No reply. Only yesterday I received a credit card statement that bore this other persons name. I now have personal information about somebody else. Have they been receiving my mail?

I'm really at my wits end here as I just don't know what to do. As every day passes this tangled mess with Lloyds just gets more and more ridiculous.

Any help would be deliriously appreciated.

Link to post
Share on other sites

There is loads of useful information on the information commissioners website ICO – Information Commissioner's Office.

 

You have stated that they havent sent you all of the information, what is it you are still waiting for? The best advice would be to write directly to the data controller at LTSB, Penny Berryman, stating that you have yet to receive all of the information you requested in your Subject Access request.

 

Which address did you write to initially and are you sending all of your correspondence by special/recorded delivery?

 

I think issuing court proceedings in this instance may be an unnecessary distraction as this can probably be resolved amicably. The Data Controller is more than likely being inundated with requests and perhaps it may be appropriate to send a polite letter stating what you require by special delivery to LTSB.

 

The address for Penny Berryman in case you do not have it is

 

Penny Berryman

Senior Manager

Data Protection Dept

Lloyds TSB Bank PLC

The Pentagon

48 Chiswell Street

London

EC1Y 4XX

 

I apologise if all of this is stating the obvious but there is no harm in repeating it!:p

Redfaze Vs Lloyds TSB ***WON!!*** Settled out of court for full amount including interest and court costs:)

Link to post
Share on other sites

Yep, to no avail. The last time I called them, about a month ago, they had no knowledge of any dispute, but they promised to call back.

In a way Im glad they haven't because speaking to them only confuses the issue. They have to start all over again with, "right so what's the problem?". Back in April when I collected the bundle of documents they had for me I had to point out again about my address being wrong. Even though I had a letter from the data access team in my hand, clearly showing my correct address, the branch insisted that it did not appear on any Lloyds system. It's impossible. As each day rolls by it's only going to get worse.

Link to post
Share on other sites

Hello Redfaze

My last reply was to Nevos.

On the subject of writing to Lloyds I hope you can see my reticence in doing so. I have written countless letters over the last 12 months, all sent recorded delivery and received by them, and they always do the same. Either they choose to ignore them or they apply fuzzy logic, replying in such a manner as to make no sense at all.

The reason I'm going down the route of threatening court action is because they fail to respond. I've followed guidance from this site that indicated that this is the best way to procede. My frustration comes about because I've done everything properly. The correct letters sent, at the correct intervals, as the templates suggest. The reality is though that these organisations can, if they want, just ignore you. No amount of threatening action by me will change a thing. I don't doubt that many members of this forum board have been fortunate. Unfortunately I seem to be in the minority.

For what it's worth I will try writing to this Penny Berryman.

Thanks anyway.

Don't mean to sound harsh it's just that I've now reached snapping point.

Link to post
Share on other sites

I wrote directly to Penny Berryman when i first made the SAR and the statements duly arrived by post around 30 days later. I would send your request by special delivery stating that you have already paid (i presume you have) the fee and have yet to receive the information, it is up to you whether to issue the 7 day ultimatum or give them the 40 days. The Information Commisioner and the court would probably need to be satisfied that you had requested information from the Data Controller directly.

 

Hope this helps!

Redfaze Vs Lloyds TSB ***WON!!*** Settled out of court for full amount including interest and court costs:)

Link to post
Share on other sites

Hello Redfaze

 

Yes I did do it all correctly, paid the statutory fee etc.

The 40 days expired on April 23rd hence my further letters.

I have just penned a letter to Penny. We'll see what happens.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...