Jump to content


  • Tweets

  • Posts

    • Thanks for the welcome honeybee!  Grateful to have found this place! Just busy reading other excellent threads!
    • Hello, welcome to CAG. I expect people will be along later to advise you. Weekends are always quieter here so please bear with us until they're able to get here. HB
    • Hope I'm posting in the correct forum. I am confused about procedure regarding going to civil court next week. The claimant (Erudio/Drydens) responded to my defence but I did not realise that I have to respond back.  I'd be grateful if you could answer:  Was I supposed to send them my updated defence and when?  If I ask the court to do it now,, if they agree, can I just send it to the court or must I also send it to Drydens?  I spoke to the court helpline and the lady said I can submit evidence even if it's a bit late (to go with my defence) so I've done that - I emailed it only to the court. I'm wondering if I need to submit this evidence to Drydens as well? THis is the situation;  I have a civil court case with Erudio/Drydens regarding a pre-1998 student loan. The amount is "£2500. I did not defer as I didn't get the forms. My argument was that they mismanaged my account as they did not send me annual statements (I have proof - 2018 remediation pack) so I believe the same happened with the forms. I was eligible to defer and only three years away from 50 so no reason not to. I have not moved. I've submitted my defence in July 2019 after which the case was stayed. But as I failed to communicate with them to settle the matter (I didn't know I had to reply to their offers to settle as I did not think what they were offering was fair) so they have filed an Application in Sept 2023 to lift the stay and a week ago I received a pack in the post with the court date which is next week. The package arrived 6 working days before the hearing, not seven as it says in the rules. Drydens then sent me the same package in the post four working days before the hearing with a letter saying they are waiting for the Order to be lifted.  I'm worried now that they will not allow it to go to trial as Drydens claim that I have not submitted sufficient evidence. They although produced the copy of the deferement letters which they claim they sent. I didn't realise that I can amend my defence based on their reply to my defence. I thought the court was again going to send me a form to do that, like they did the first time.  I'm basically clueless and have no money for a legal representation as I'm not working at the moment.  Any help would be much appreciated!
    • Is elphicke still with labour or has she jumped into the frankly far more apt 'reformatory yet? Sure that her move is just intended to destabilise Sunack for the poopy right   I hear rumors Boris and Doris have tested the water through proxies - not sure if its true - and they probably happy to (are?) chance-it with all/any
    • HB - they don't ask why. Karalius - just note these dates on the form and you'll be safe, they will not fix the hearing date when you're away. How to fill in the DQ/N180 is on just about every claim form thread here, such as Andy's post 81 here  https://www.consumeractiongroup.co.uk/topic/458783-parkingeye-anpr-pcn-paploc-now-claimform-new-directions-holdings-lambourne-crescent-llanishen-cardiff-cf14-5gl-claim-discontinued/page/4/#comments  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

shoe vs Monument credit card**WON**


shoe
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6086 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • 3 weeks later...

hi shoe,

 

which address did you use for monument on your claim?

 

cheers,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

Link to post
Share on other sites

shrekuk

 

Could you PM a mod and get this address added to the other insititutions contacts sticky so that others can find it.

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

Link to post
Share on other sites

  • 1 month later...
i think this companey will be hard to beat .
No they won't so long as you stick with the programme and don't let them intimidate you. You have the upper hand as the last thing they will want is to go to court. Keep going - you'll find they give in soon.

 

 

Link to post
Share on other sites

Hi

shoe - is this your name on the MSE site (I'm know as Wiggynut!)

 

My date's the 6th September... not looking forward to it.

I need to find info (simple instructions) on what to do it they put a stay on it.

I know it's not suppose to happen to credit cards but I have heard from someone on the MSE site that went to court and then left 10 mins later as Monument 'stayed' it!!! grrrrr.

I'm getting confused with reading bits & pieces on these sites... anyone got a guide for dummies?

 

thanks

 

(ps: thanks Steven for the list of info on the court bundle!)

Link to post
Share on other sites

i called Thomas Hickey at barclays Litigation who are dealing with Monument claims and he told me to fax through my schedule of charges. Call him ..sounded really friendly. He said i should get a letter from him soon. Told him the date of the court etc Call him 0207 116 4523 .

I sent a copy of the bundle to Monument and he said it would be sent to him eventually. Fax him 01452 638 479.

Link to post
Share on other sites

I just got home and a letter from Barclays - monument was waiting for me - full refund - woohooo!!!! I'm posting this everywhere!

so chuffed - 22 letters ignored, phone put down on me - and I was polite! just wanted to know why they said I was under my limit when I wasn't!?!?!!? (didn't send statements for a year!)

 

my court date was for the 6th Sept - next week!! so hopefully this will happen for others - hope so.

 

good luck !

Link to post
Share on other sites

cool!

It's weird that some people are going to court and a stay is placed on their case and yet we've managed to get a refund! I'm pleased that it's all over... I faxed back the letter on Saturday and sent a hardcopy via special delivery - I didn't want it to go missing at such a crucial stage!!

 

congrats on your win!

Link to post
Share on other sites

  • 2 weeks later...

Hi All, I Have a claim against Monument also, It was transfered to the Leeds Mercantile Court for direction last month and they didnt send a rep, the Barclays guy seemed to take it on board though and a trial date has now been set provisionaly for some date in Nov/ Dec.

 

Has anybody got any advice on how to progress now? Id obviously rather settle before hand, and wondered what the cocst situation is, my claim is for apprx £480, but wondered if I can apply for this to be sent back to small claims court to avoid the costs risk.

 

cheers Eugene

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...