Leslie Vs NatWest - **WON**

[theapoll]

Starting my claim for £100 for my old student account tomorrow. Got all my statements so giving them 21 days - the normal 14 day before court action letter but an extra 7 days for them to acknowledge i am starting a case against them.

 

Also claiming £100 for my Natwest Credit Card.

 

Fingers crossed!

[Bookworm]

Go for it.

[theapoll]

Reply from Natwest for my student account dated 5th June. Usual bog-off letter also includes this:

 

'We have considered the OFTs statement of 5 April 2006 and do not accept its findings in relation to the setting of credit card fees. We are concerned that the OFT has publicly called into question the setting of charges applied to other products, including current account. The OFT has restricted its investigation to credit cards and made no attempt to consult with RBS Group or the industry in relation to other entirely different products.'

Should i wait the 21 day time limit ive given them, send the letter again? or just start a moneyclaim.

Letter was from Stuart Higley

[theapoll]

any help?

 

i was thinking i should send a letter telling stuat higley that the bank have paid out on these types of claims so they must know there in the wrong.

[determined-to-win]

Why dont you try giving these a ring directly, just a suggestion, tell them, (as i doubt you'l get through to him) in the message you leave that you are going to court over this matter regardless of their views, unless they pay up in full by the deadline you have set them. Id be interested in the outcome. I know we are advised not to do this and this is completely a personal opinion, but what have you got to lose? I know it was a route i took.

John Cunnane

Manager

Customer Relations Unit - Depot Code 040

225 Shenley Road, Borehamwood, WD6 1TE

External: 020 8236 8007

[thecornflake]

i wouldn't waste time arguing the point with them.

 

Carry on with the standard process and keep to your timescale. It's all standard delaying tactics by the banks hoping you'll give up and go away.

 

You can call them if you want, but don't delay anything because of it.

 

If you do call/write to them of course, let us know what happens!

[theapoll]

Well I did not call but sent them another letter which both Natwest bank and credit card branch ignored so im handing my N1 form at my local court tommorrow.

[theapoll]

I was lazy and left in late but handed in my N1 form to my local county court on Friday 14th July, this was deemed to be served on Monday 17th.

 

A fat cheque arrived for the full amount- £160 this morning! I cant believe it!

 

Of course- NatWest feel i have no case whatsoever but due to the amount it is 'not commercially viable or cost effective' to defend the claim.

 

I must not disclosed any information (oops!) and must withdraw my claim.

 

Thanks to all those who set up this forum. I will be writting to NatWest to thank them, but maybe they should have taken me seriously in the first place!

 

Again thanks to all- im lookin forward to fixing my car!- After a donation of course.

 

WooHooooooooooooo...........

[barracad]

Congratulations!!

 

That is fantastic news!

 

Please complete our bank charges survey

[mikey_ryan]

Well done

 

theapoll, did you just send the standard letter from the libary off this site regarding your claim

[theapoll]

yes- just asked nicely for my charges back and gave them 21 days but ended up being an extra 19 days and then just handed in my form. Your result will depend on how much your claiming as to how far they take things. When i didnt stick to my deadline i guess they thought i had forgotten about it- stick to your guns and the time limits you set.