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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lancashirelass v Yorshire Bank


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Try to not let it play with your nerves! As long as you read everything you can on here then you can't go wrong and you know you've got the support of everyone on this site :D

Yorkshire Bank

Started Process 19th Sept 2006.

All Stages Followed.

Next Step Court!

Hearing Date 7th June 2007.

WON!!!!! 6th June 2007 :D

 

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  • 3 weeks later...

Hi just to let you know that after sending AQ DO and section G other information, still not heard anything from Oldham CC but the banks solicitor sent me a letter asking me to settle for everything accept the interest ( Charges & Court costs) but without any interest because as they point out I am not entitled to this before it goes to court. KA Ross seems to have miscalculated the amount of my costs and has offered too much, meaning that I would only be £112 short of full claim, of course they point out that they are doing this only because the amount of the claim would quickly become disproportionate to the amount claimed etc etc...

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We Beat the Bankers!

just to let you know that yesterday I received a cheque for everything YB owed me ! :)

 

Not only that but this is a victory for GAG because today I received a letter from Oldham CC informing me that District Judge Ackroyd has considered the statements of the case and allocation questionnaires filed and allocated the claim to the small track, also he has granted my request in section G other information that special directions may be given as per attached draft order..... :-D

 

No wonder Ms Ross has settled out of court, You should be proud all of you, well done for providing the knock out blow. I must also applaud District Judge Ackroyd for his forsight in this matter. (Oldham CC is a good choice of venue for our battle against the banks) Keep up the good work x

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  • 11 months later...
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