Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Spiritgirl -v- Various DCAs


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5775 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 697
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Oh also if you send the pound again and not state clearly when you sent the original request for CCA - maybe put in a copy of the letter you sent and a copy of their reply - you could start the whole 12 + 2 + 30 process off again.

Link to post
Share on other sites

 

Guys, another of the 11 have written back to me today stating that "as I am unable to provide you with a copy agreement at the date the card agreement was made and a copy of the current terms of the card agreement, as an exceptional matter and in line with the Consumer Credit Act requirements the current balance of £XXXX has been discharged and is no longer obligatory"

 

 

This was a substantial amount of money too!!! I am so chuffed about this, I can't put into words!

and so .... if these guys can do that, and admit they can't provide a "proper" agreement with the terms they mention, it bodes well for the future doesn't it?, as it still seems up to now that I only have ONE proper agreement out of the 11 requested (that of A&L) in my possession!

 

Vampyra you are right - the others are still "application forms" which mention the Consumer Credit Act - not the same thing at all, right?

 

Oh this is WONDERFUL news I'm so pleased for you! :D

 

I am so looking forward to getting some replies with mine. :lol:

 

Well done to everyone getting such good news!

 

And no an application form isn't a signed credit agreement!

Link to post
Share on other sites

  • 2 weeks later...
  • 2 weeks later...
  • 4 weeks later...

Hiya Spritgirl.

I am so sorry to hear about A&L and the Cohens saga - things were going really well to start with.

 

Just an update from me; all 7 DCA's went on to commit the criminal act by not supplying a credit agreement. However, Smile sent something which told me it was a CA but didn't have the correct prescribed terms and my Barclaycard Student Application form was just that and completely illegible too!

 

I'm going to nick and doctor the letter you sent to Link btw as CapQuest have sent the solicitors in without supplying a CA or anything vaguely like it! Talk about incompetence!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...