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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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rpjones78 vs citi


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Hi there!

 

I've been busy claiming back my barclays money, and that should be with me within the next few weeks. Once it has come through I will pay off various debts - including my citi finance credit card. Once this is paid off I will then begin to claim back the charges against Citi. I've one question though. For the last few years I have been paying my debts through Gregory Pennington Financial Services, and they stopped all interest charges on all my creditors. My worry is, if I demand all my charges back from Citi could they turn round and say that they are entitled to claim back the intetest from me (I estimate that the interest was cancelled off my account for approx 2years). If they could do this then I would be a bit anxious about beginning my claim. If someone could share their thoughts i'd be very grateful.

 

Many thanks,

 

Rich

**WIN** Barclays round 1: £2118.45 - full settlement 18th April 2007 (7 months in total)

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Welcome to the site.

I would first of all be looking at the charges that Citi levied as unlawful on your account.

You then have the arguement that any interest would have been applied on charges that should not have even been there.

It seems a strange idea to repay Citi first and THEN try and claim back..........I can tell you that they wont be as forthcoming to repay you !!!!

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks for that Martin.

 

It's a bit of a tricky one at the moment regarding payment. Gregory Pennington have managed to stop Citi from charging me interest while I am trying to pay the remaining balance off my card. So my worry was that if I started my claim while I still had this arrangemnet, Citi might turn round and start applying intetest on my account (or worse still, calculate how much interest they have stopped putting on my account over the past few years and demand for me to pay it all back to them, yikes!) Howeevr, I certainly don't think it would hurt for me to send out the letter asking for my staements back, as then, like you say, it will allow me to see how many unlawful charges they have applied to my account over the years.

 

Thanks again,

 

Rich

**WIN** Barclays round 1: £2118.45 - full settlement 18th April 2007 (7 months in total)

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  • 1 month later...

Hi there -

 

I've had a letter from Richard Cooke at Citi today asking me to send proof of name and addressess along with a request for info to fill in. I've just put the info together for him and that will go recorded delivery tomorrow - so the 40 day count down starts from then!

 

Cheers

 

Rich

**WIN** Barclays round 1: £2118.45 - full settlement 18th April 2007 (7 months in total)

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Personally I think it is very sensible to pay these off, before claiming as you then take away any opportunity for them to counterclaim.

Don't worry about them backdating interest, they made an agreement and they cannot change it retrospectively.

 

Use the 40 days to read some of the older threads to see how this outfit operates. Lots of us here to help.

 

Good Luck

Consumer Health Forums - where you can discuss any health or relationship matters.

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Cheers Gizmo. I won my claim against barclays last week so wqas able to pay of Citi credit card with part of my 'winnings' as my instincts were telling me to wait til the card was paid off. I'll certainly read some of these threads over the next few weeks, i'm sure they will be very useful! I will keep you posted with my progress...

 

Cheers,

 

Rich:)

**WIN** Barclays round 1: £2118.45 - full settlement 18th April 2007 (7 months in total)

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