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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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Charges on closed account


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Could someone give me a bit advice please.

 

Closed account with A&L which they advised I owed a sum of money. This was made up almost entirely of illegal charges... 3 in one day twice.

 

After totting up the charges, I calculated I acually owed them less than £5. Sent letter stating loosley based on the LBA stating Consumer regs etc enclosing a cheque & stating " I calculate that £xx is owed to you and enclose a cheque to this value in full and final settlement."

 

Reply received basically ignoring the content of my letter giving all sorts of blurb about keeping in credit & checking balance etc howver the account is closed !!!!! They then went on to say that they are unable to help further and cannot offer a refund. No mention of my cheque.

 

This morning I get another letter frim their Debt Recovery Division referring to my payment received in respect of my former A&L account.

 

They state that the account is being dealt with Tessera Credit Services and I should contact them to arrange future payments - No address or telephone number mind !!!

 

As A&L have now cashed my cheque which I stated was in full & final settlement, do they have a case to persue. How should I phrase my reply ?

 

Any assistance will be gratefully received

 

 

Thanks

 

Trojan

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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Guest NATTIE

I think you should write to the Tessara Credit Services that the debt is in dispute and start the process of claiming charges back from A&L

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The law on this is relatively simple. For it to be full and final settlement both sides have to accept it as full and final.

 

There is a presumption that the settlement is full and final unless the other side informs you that it isn't before you've had time to conclude that it is.

 

There isn't a fixed period for this but case law indicates that a response saying it's not being accepted that is sent within a few days is a valid response and full and final settlement has not been reached, but one that is sent a few weeks later is too late and the settlement is full and final. It depends on the facts of the case so make sure you keep all correspondence.

 

In other words you need to wait and see what they do next. The longer they're quiet the better it is for you.

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FAQs

 

If still in doubt - ask!

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Thanks for responses so far.

 

Sent initial letter enclosing cheque 26/2. Reply received 7/3 but no mention of receipt of my cheque nor that they did not accept my "full and final settlement". Now receved letter this morning stating futyre corres to be with Tessera. My cheque was cashed after I received their reply of the 9th.

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However they have not stated that so I am tempted to reply restating what I said in my initial letter to them restating the facts regarding penalty charges etc

 

Do you agree, if so what's the best way to word it ?

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My thinking is that if you want to stand by your f&f offer you don't want to do anything other than for the moment maintain that the account is closed and the matter is dealt with. If you start trying to reclaim charges you're acknowledging that the debt still exists.

 

If your ultimate goal is to extinguish the debt on that account I'd still be tempted to wait and see if Tessera gets in touch and go from there. You've then got two ways to tackle them - the standard reclamation of charges to reduce the balance, alternatively the claim that A&L accepted your f&f settlement. More strings to your bow, if you get what I mean.

 

Do you have any other accounts with A&L?

If in doubt read the

FAQs

 

If still in doubt - ask!

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Thanks Advoc8,

 

No I don't have any other accounts with them. The charges effectively made up the debt so my thinking is that A&L should write them off then the matter will be closed and account cleared.

 

If the account was still open I would be doing the usual process to get the charges paid back into my account.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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  • 5 months later...

Well I thought this had died a death but lo & behold a "nice" letter was received Thursday from a DCA called Equidebt Ltd based in Warwickshire. Had no correspondence from A&L, Tessera or anyone since the letter mentioned above on 15/3/2007.

Usual blurb stating payment in full by 24/8/2007 ( Letter date 14/8/07 ).

 

Could someone advise best course of action ? No point in CCA as I know the make up of the figure. Do I just write back and refer them to previous correspondence.

 

Advoc8 - Regarding your reply above, I would think that there has now been sufficient time delay that my initial "full & final settlement" offer should be accepted by default. Could I ask your opinion please.

 

Thanks in anticipation.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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These 2 DCAs are not part of the A & L in-house brigade.... suggesting that this one might have been sold on.

 

You could write back to Equidebt (rec. delivery) and say something like....

 

I do not acknowledge any debt to your company.

 

A F & F settlement was accepted by A & L on xx/xx/2007. Any further queries should therefore be directed to "your client".

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Thanks P1,

 

I'll get a letter off first thing Monday.

 

These lot have also tried to ring but will completely ignore them as I do not wish to discuss over phone.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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Referring to the above but slightly off track, I've received a standard letter from A&L regarding penalty charges and the recent court case by the banks.

They state that they were not part of the group action however are awaiting the final outcome. Meantime they have asked the FOS the suspend the timescales that they are commited to in dealing with "complaints" of this nature.

In viewe of this I will be sendinf dear old Equidebt a "sod off" letter.

 

Basically have resonded to them as per P1 and will await their response. if they still insist I'll advise that "complaint" is ongoing.

 

PS- They rang me yesterday but would not speak to them even though they wanted to talk about "the alledged debt.

 

We'll wait and see.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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