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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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Liasmum v HBos


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:D My cheque has been cashed today so heres hoping i get my statements through soon. How long do HBOS normally take once cheques been cashed?

 

They told me that they have 40 days after they cash your cheque to provide you with the data. Give them a call at their customer relations number and ask if they can push it through for you. I had mine within 2 weeks after I did this.

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Hi Lisamum,,

 

As far as I know it is 40 days from the date of your letter NOT 40 days from whenever they decide to cash you cheque.

My son is also claiming from the same bank and his 40 days where up on Monday. I told him to phone them and tell them that the 40 days have expired and they have to next Monday 16th April to deliver his statements. If not he will be sending a letter to the I.C. and also starting a court case against them for damages.

He also informed them that if he complained to the I.C. the bank automatically gets fined £360. for non compliance of the Data Protection Act and if the complaint is found to be justifyed they could also be fined £5,000, also the DPA Officer could be jailed.

The person that my son spoke to did not know that they only had 40 days to send out the statement. I do not know whether to believe that.

I personally would phone them and tell them all of the above and see what they say to you.

I got all of this information on this site.

 

Eileen

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HBOS and Clydesdale both told me it's 40 days from when they cash your cheque. I thought it was from the date of your letter too, but I know that they are really far behind with all the requests.

 

I sent my SAR on 9th February and still haven't had my statements from Halifax Credit Cards.

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Hi Lisamum,

 

My son received a letter from bos today concerning his phone call and they have said that he will receive his statements within 2 weeks. Well that isn't good enough so a letter will be sent of the the Information Commisioner today.

I think that they are so swamped with requests that you only get dealt with when you complain.

 

Eileen

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Hi Lisamum,

 

Why don't you give them a phone to remind them that your 40 days are up soon and if you do not receive your statements by the 24th you will be writing to the Information Commissioner to complain. Remind them that if the I.C. find in your favour the bank can be fined £5,000. It does help to remind these people that the people out here know some to the law.

A lot of people just think that writing to the banks and c.c. is all that you need to do, but we know better.

 

Eileen.

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I sent one subject access request letter by recorded delivery to the Bank of Scotland (cos they appeared to ignore the hand delivered one 12 days earlier), on 20/3/07 asking for 5 years of statements on each of my three accounts and authorised the bank to debit a £5 or £10 fee as required for each account.

 

So far I've only got statements for one account (and there is still a years worth missing) and no statements for the other two accounts. The nice customer services letter, which accompanied the statements,suggested that was all they were going to send. And so in order to avoid further delays by suing them in court I sent another strongly worded letter with a copy of the first again requesting the missing statements.

 

The Bank of Scotland's response was to make me an offer, this morning, of £3,595.00 as a 'goodwill go away gesture'.

 

The charges on the statements I've received so far already total £6,171.00 inc interest.

 

In anticipation of them not providing the requested information, I've made an appointment with a solicitor and I intend for him to fire a couple of warning letters across their bow and perhaps sue the bank under the Data Protection Act.

 

I'd be grateful if anyone could suggest a better course of action.

 

Cheers.

 

Big Grambo (Graeme)

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Phoned halifax and got a nice wee irish guy. He says the addy i sent my stuff to was wrong it should all go to customer relations po box548 leeds Ls1 1wu or emailed to customer relations @halifax .co.uk. He says that even though i ve not recieved my stuff i can still put in a claim now then forward the list of charges once they come. This gets my claim started so im not waiting in a queue.he says my statements will be here in 7 days.

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I have another account in my own name ;) and also a visa that is way over limit and get charged everymonth. Also i havent had a statement from the visa for 3 years do u think it would be worth phoning them up and asking for them free.

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Haha stevie lets hope she does nt try and claim them back.

 

I actually hope she does try, think it would be hilarious,

 

As for your other accounts, you can try requesting the statements over the phone, but as i always say, the best way is to send off a S.A.R for any info you want, that way you cant be fobbed off or messed around, and you have some protection and comeback with the law

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