Diskmandave -v- Robinson, Way & Co - The Never Ending Story

[Drexl Spivey]

These people RW started phoning me last week, they phone everyday and the conversation never gets very far . I know they want me to acknowledge some debt from 8 years back which won't happen. I like to play with them on data protection because they have nothing on their files that has information only i know.

 

 

RW caller : Good afternoon, I am calling from Robinson way , can I confirm your name is Drexl Spivey ?

 

Drexl : I am he, Drexl Spivey

 

RW Caller : I am phoning in regard to your acc ...

 

Drexl : Cease

 

RW Caller : excuse me ?

 

Drexl : You are familiar with the data protection act 1998 are you not ? . Were you just about to contravene that act by what could be illegal disclosure by not going through the correct security checks to ascertain who it is exactly you are talking to ?

 

RW Caller : Er , could you tell me your postcode please .

 

Drexl : My postcode ! ( sounding incredulous ) , you can't ask for my postcode and think that fufils any kind of security criteria , anyone can know my post code, it is in the public domain, it is on the electoral register. How would you like it if the security code to enter your online banking was asking your postcode . You need to ask me something only I would know .

 

Drexl : you need to ask me the name of my first cat. That is the question i always use for any account. Ok, now ask away.

 

RW Caller : Hangs up

 

------

 

 

I am tired of that now thou, I had moved onto easier methods to be rid. Now I play this song called Jet Generation by Guitar Wolf at full blast down the phone. If you find this song online you will realise the horror of having this in your ear . Everyone should have this mp3 especially for the clowns at RW.

[Drexl Spivey]

That could be a good way to go .. appeal to their greed )

 

RW Caller : Good Afternnon, I am calling from Robinson way , can I conf...

 

Drexl : Oooh ! , Robinson Way ? .. i've been meaning to get in touch with you today . Let me just get my card ..

 

 

Drexl

 

I wonder what would win, their desire to get money and continue to listen to cliff , or they would have to put the phone down to escape it. Interesting dilemma . I will do that next time .

 

And if they still there after congratulations and wired for sound . Then.. ' ok, sorry about that, just had to find the birthday card I got to write out for my nephew ' . Then torment them with the data protection procedure again .

[Drexl Spivey]

Hayley Felton ..Complaints & compliance manager eh ?

 

An interesting name to drop in my conversation to the telephone oinks that pester me.

 

If I find her phone number , i'll will call everyday right after they have called me, she how she likes it.

[Drexl Spivey]

I got my ref number from manchester TS today too, regarding robbingscum way . But im not going to rush in too quick to complain, I don't think I need to give them enough rope, the way they work they will be reeling it in all by themselves.

[Drexl Spivey]

The day after I request a complaints form and their phone calls stop.

This is the first day in 2 weeks I haven't had them call , hopefully normal service is resumed shortly . Missing my annoy a robberscum caller fix already

[Drexl Spivey]

On your letter that says ROBINSON WAY ( EX HFC BANK ) , what does the 'ex' mean ? It is saying it used to be , as in ex- wife, and so they have purchased the debt ?

[Drexl Spivey]

ah ok, because i have the same on my letters. I haven't had any correspondence saying 'we have sold the debt', or anything from robberscum way saying they purchased it . Wanted to know really , because I'm not sure who to make the £1 PO payable too . You have to make it payable to the company who owns the debt ?

 

Anything interesting in that letter last night from robberscum ?

[Drexl Spivey]

If you go to the registry of data controllers.

 

Register of Data Controllers - find out what personal data is being processed

 

And search for Robinson way, they are not on there . Not a registered data controller .

 

If you type in their post code M50 2ZY , they are not listed there either . In case the search needed "& co" etc

 

 

Does this mean they are not allowed to hold our data on file ?

 

Should we be informing the information commisioner's office ?

 

 

Data Protection Act 1998

 

Prohibition on processing without registration

 

17. - (1) Subject to the following provisions of this section, personal data must not be processed unless an entry in respect of the data controller is included in the register maintained by the Commissioner under section 19 (or is treated by notification regulations made by virtue of section 19(3) as being so included).

 

Offences.

 

21. - (1) If section 17(1) is contravened, the data controller is guilty of an offence.

 

 

London Scottish Bank ( who robinson way are part of ) are listed thou, registration number Z5395499 .

 

Mercers (Z5068082).. do have a registration there , part of of Barclays . Forthright Finance have an entry (Z5525423) , owned by Halifax ... Viking collection services, owned by GE capita have an entry (Z9613702) . Global debt management services (Z9934656) - Alliance and Liecester , Metropolitan collection services (Z5518960) - HSBC . List goes on .

 

How come robinson way do not need to be registered, or do they ? Every DCA I've looked for owned by a bank / building society is registered, except Robinson way . Anyone know if they are breaking the law ?

 

And if so , can we get them under the Human Rights Act Article 8 ?

[Drexl Spivey]

Darn, thats a pity I thought the post code cross search would have taken care of any differences in spelling, must have their data controller housed in the main london scottish bank under another postcode . Oh well, have to be happy with the £400 to the FOS . No phone calls again today so far , off down the wetherspoons now for large amounts of ale so won't know if they call later.

[Drexl Spivey]

I see robinson way as vampires. Show them the blood and they will come back for more and more . Put to them the cross of the law and they will crawl back to their foul place never to return again.

 

No phone calls again today , no letters.. it all started out so virulent , and every single day ... now there is nothing :/

[Drexl Spivey]

A zx 81 ? , wow that is dating you DMD , i used to have a bbc micro and a commodore 64 , then an amiga . I love those old computers )

[Drexl Spivey]

Wasn't that amstrad cpc 464 the one that was about 4 foot long with the tape drive on the right ? That was a nasty looking thing . I did get the QL thou, which wasnt really a bad computer, except those little tape thingys they used that always broke /.

 

I preferred the commodore 64 thou, all those peeks and pokes . They would think you are a pervert to mention that these days .

[Drexl Spivey]

I would love to work at robinson way, every old /vulnerable person with statute barred debts they are coercing money out of with threats and intimidation , i would be .. do not pay !, please see a CAB advisor about your rights under the limitation act.. do .. not .. pay !! . I would get sacked at the end of the month but at least some would be saved from the misery of robinson way lies .

[Drexl Spivey]

To work for a DCA you need to be

Repulsive

Appalling

Maleficient

Execrable

Shameless

Egocentric

Sadistic

 

They also need a tolerance for sudden ear shattering Guitar wolf

[Drexl Spivey]

Caller : Good afternoon, I am calling from robinson way , can i confirm you are Mr Drexl Spivey

 

Drexl : Yes, that is correct, I am said Spivey

 

Caller : I am calling with regard to your acc ....

 

Drexl : Cease.

 

 

Drexl : Ok , go ahead , just had to switch the recorder on to keep a record of the conversation.

 

Caller :

 

Caller : I am calling regarding your account with us , it is regarding the debt owing...

 

Drexl : One moment .

 

Caller :

 

Drexl : Ok , can I have your name please , your name and position in the company .

 

Caller : My name is Fiona

 

 

Drexl : F i o n a , ..

 

Drexl : Is that a Mr , Miss or Ms Fiona ? ... and Surname ?

 

Caller : why do you want my surname for ?

 

Drexl : For my report to accompany the recording of this telephone conversation .

 

Caller : A report for what ?

 

Drexl : A report to the office of fair trading , You have already contravened section 2.6a of the OFT debt collectance guideance , section 40 of the administration of justice act 1970 and section 1 of the protection from harassment act and you've only just started .

 

Drexl : Your surname please .

 

Caller : I just need to ask you a few questions first . Do you acknowledge the debt of £****.** to **** bank ?

 

Drexl : No, I don't , never heard of them .

 

Caller : So you are saying it is fraud, somebody has run this debt up in your name, that is what you are saying ?

 

Drexl : No, I believe thats what you just said.

 

Caller : I don't believe you that you have no knowledge of this debt mr spivey

 

Drexl : I don't believe your name is fiona either .

 

Drexl : And furthermore , your not making the correct security checks either, you've only been on the phone 5 minutes and what you've said constitutes illegal disclosure in contravention of the data protection act 1998 . You cannot establish identity just because i say i'm who you are asking for, you need to ask me a question only i would know . But here you insinuating I owe a debt to, for all you know, anybody to listen too .

 

 

Caller :

 

Caller :

 

You ever encountered that 'Fiona' DMD ?

[Drexl Spivey]

We are sure you are as keen as us to ensure the OFT's guidelines regarding statute barred debts are adhered to. Because of this we wish to advise you of the following one-off settlement quote :

 

An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

 

 

IF YOU CALL WITHIN 7 WORKING DAYS , WE CAN OFFER A SIGNIFICANT REDUCTION IN THE TOTAL AMOUNT OF TEXT OF THIS LAW THAT YOU WOULD NEED TO READ AND ARE PREPARED TO NARROW IT DOWN TO ONE RELEVANT PARAGRAPH.

 

ACT NOW ! If we do not receive a response from you will will have no alternative but to take no further interest in your scheme.

 

TELL US ! You must tell us if you cannot understand the Limitations Act 1980 . We WILL HELP YOU if we can . If you have a problem understanding this law or the office of fair trading guidelines on debt collection procedure , it is better to consult and be acquainted than to simply ignore it.

 

THIS LAW WILL NOT GO AWAY. - IT MAKES SENSE TO READ IT IN FULL – NOW .

 

_______________

 

 

Just thinking how to word my statute barred letter like they word theirs....might even add those yellow strips

[Drexl Spivey]

How could I forget that ODC ! , oops..

--------

 

THIS IS NOT A COURT DOCUMENT

 

THIS LETTER IS VALID EVEN IF NOT READ BY YOU

 

We are sure you are as keen as us to ensure the OFT's guidelines regarding statute barred debts are adhered to. Because of this we wish to advise you of the following one-off settlement quote :

 

An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

 

 

IF YOU CALL WITHIN 7 WORKING DAYS , WE CAN OFFER A SIGNIFICANT REDUCTION IN THE TOTAL AMOUNT OF TEXT IN THIS LAW THAT YOU WOULD NEED TO READ AND ARE PREPARED TO NARROW IT DOWN TO ONE RELEVANT PARAGRAPH.

 

 

ACT NOW ! If we do not receive a response from you we will have no alternative but to take no further interest in your scheme.

 

TELL US ! You must tell us if you cannot understand the Limitations Act 1980 . We WILL HELP YOU if we can . If you have a problem understanding this law or the office of fair trading guidelines on debt collection procedure regarding harassment , it is better to consult and be acquainted with than to simply ignore it.

 

 

THIS LAW WILL NOT GO AWAY. - IT MAKES SENSE TO READ IT IN FULL – NOW .

 

 

There, much better .. thanks

[Drexl Spivey]

THIS IS NOT A COURT DOCUMENT

 

THIS LETTER IS VALID EVEN IF NOT READ BY YOU

 

We are sure you are as keen as us to ensure the OFT's guidelines regarding statute barred debts are adhered to. Because of this we wish to advise you of the following one-off settlement quote :

 

An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

 

IF YOU CALL WITHIN 7 WORKING DAYS , WE CAN OFFER A SIGNIFICANT REDUCTION IN THE TOTAL AMOUNT OF TEXT IN THIS LAW THAT YOU WOULD NEED TO READ AND ARE PREPARED TO NARROW IT DOWN TO ONE RELEVANT PARAGRAPH.

 

 

ACT NOW ! If we do not receive a response from you we will have no alternative but to take no further interest in your scheme.

 

TELL US ! You must tell us if you cannot understand the Limitations Act 1980 . We WILL HELP YOU if we can . If you have a problem understanding this law or the office of fair trading guidelines on debt collection procedure regarding harassment , it is better to consult and be acquainted with than to simply ignore it.

 

 

THIS LAW WILL NOT GO AWAY. - IT MAKES SENSE TO READ IT IN FULL – NOW .

 

ARE YOU AWARE THAT YOUR NEGLECT TO PAY ATTENTION TO THE LAW COULD BE AFFECTING YOUR CREDIBILTY AND MAY IMPAIR YOUR ABILITY TO OBTAIN OR LOAN VALIDITY TO YOURSELVES AT A LATER DATE .

 

 

 

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Only one letter since my request for their complaints procedure, and a major step down from the earlier 'court action ' ultimatum . Now it is limited to 'take further action'. It is unspecified as to what . I hope they threaten me with a door collection agent , I hate this traffic in london and the congestion charges .. id want him here just to tell him to go away again, and knowing he spent all that time and money for his troubles

[Drexl Spivey]

Sorry DMD , this is my fault. I will post my memoirs of DCA wars volume 1 in my existing hello to forum thread . Didn't mean to take it off topic .

[Drexl Spivey]

Or Moorcroft and not very wise .

[Drexl Spivey]

Did you know this Robinson Way had offices in London. There I was having these people with the horrid manchester accents tying to talk to me and all the while there was one of their offices just up the road from me . I did not even know they were there until they sent me a letter wanting to come round for a visit. This was the last of their threats before they sold my account, and they did not even have the decency to even follow it through.

 

 

 

Editing, its too big at the moment. oh , nm, it is your envelope causing the scroll bar )

[Drexl Spivey]

It is, yes . And I wanted to speak to this Ron Mapledoram to hurry his visitor along, only to be told he had left the company years ago. They cannot even threaten with live legitimate staff for me to harass . All this after getting a statute barred letter, they really cannot help themselves getting reported to OFT and incurring ombudsman case fees. I miss them, their astuteness lacking in such enormity .