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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Robdblynd v Abbey ***WON***


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T,

 

I've been off reading your thread;) haven't you heard anything more from them since the 60% offer?...............:confused: :confused:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

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I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Nope, she took 10 days to respond to the first email, but come Tuesday she's getting an email and a fax that says, 'Offer rescinded at close of business today, see you in court'. And by doing that I increase the amount they have to pay by nearly £500.

 

Mind you, she might have a bit of a hangover this weekend, did you read the reply GaryH prepared for Conncat after Inga accused her of mismanaging her account? It's a belter, so much so I've saved it, you never know when it will come in handy.

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He called Inga's comments "Derogatory, ill-informed and offensive" :) :)

 

Harsh but fair;)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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My thoughts exactly. But I bet they don't like it when we come back at them with things like that. It's ok for them to insult us but we should accept that, after all, they THE BANK and a law unto themselves.

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"Mismanagement" implies we have got ourselves into this situation by our own excesses, not by the bank charging exorbitant penalties. And their only answer is to increase our overdraft so they can charge us yet more.

 

 

I really think I'm going to join a credit union

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Yes, trousers done.

 

Credit Union, as far as I know is like a neighbourhood savings club. You put so much a week away and then when you need money to pay a bill you can draw it out again.

 

That right Cf?

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Yes, more or les.............I think they started in areas of deprivation where people weren't able to get access to conventional financial systems because of poor credit rating, low incomes etc. Now they've evolved into set-ups which offer everything a Bank does such as DD's , but they're still owned and run for the benefit of the people who pay into it.

 

The people who run them all have a shared interest, either where they all live, or their job........................I'm sure there's one for the Trade Union Unison, which is for people in lower-paid public sector jobs, so I'm going to investigate a bit more:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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ABCUL

 

It's not quite what I was hoping for, but interesting anyway

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Association of British Credit Unions..............you asked, so i went looking and found this:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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yep do you pay your wages in or whatxxkia

 

Well, that's what I had hoped they were, but as far as I can tell you make fixed payments in each week/month and then get good interest rates or cheap guaranteed loans

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Got the order from the court today, dated 25/05/07.

 

Case Management Conference on 28/06/07 at 10.30am.

 

Says all the usual stuff about all the cases listed (147 of them) being similar and therefore one CMC. They expect many of the cases to have been settled prior to this date therefore allocated half a day. CPR 59 applies. CMI sheet no later than 7 days before hearing. Then the odd bit, last paragraph says;

 

"The judge has asked me to point out that amongst the directions that may be given or considered is the allocation of the cases to the multi-track (in accordance with CPR 59) but also it may be appropriate to consider orders for consolidation and directions aimed at selecting which is the most appropriate lead, sample or test case.

Consideration may also be given to whether it is appropriate to treat this as Group Litigation to which the provisions of CPR Part 19 apply."

 

So it looks like it's CMI sheet tonight, email Inga for her comments and pray I'm not the test case but prepare just in case I am. :|

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Hi tricia, im still reading yr thread and not one bit of it makes a damn bit of sense to me, but just wanted to say good luck!!!

from the sounds of it you've put 200% into it and u deserve it all back!!!

 

i just hope i dont get that far cos talking on here wont help me, i'll b ringing u all up!!!

ps....... i finally got to sleep at 1.45 am cos i couldnt stop laughing at what u wrote, u made all of our week!!!

 

c u later??? (have a break from the p/work and come and make us all happy)!! :p :p

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I'll be there. And as for going to court, if you get that far you can get one of us to be a court buddy for you.

 

You will not get into court, I can practically gaurantee that. If you do, I'll wear the see through trousers, how about that??? ;)

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i was thinking "bring it on" then (going 2 court with u in CF's c'thru's) but then came 2 my senses!!!! :D

 

thanx 4 the offer tho, just yr phone numbers will suffice 4 now (i think)??? o/wise i'll b driving up 2 yr place and bringing u down here!!! (as long as u dont mind 4 cats and a rabbit that doesnt stop poooing) :eek:

 

i hope i never have to find out what all this legal jargon means!!

xxxxxxxxxxx

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Got the order from the court today, dated 25/05/07.

 

Case Management Conference on 28/06/07 at 10.30am.

 

Says all the usual stuff about all the cases listed (147 of them) being similar and therefore one CMC. They expect many of the cases to have been settled prior to this date therefore allocated half a day. CPR 59 applies. CMI sheet no later than 7 days before hearing. Then the odd bit, last paragraph says;

 

"The judge has asked me to point out that amongst the directions that may be given or considered is the allocation of the cases to the multi-track (in accordance with CPR 59) but also it may be appropriate to consider orders for consolidation and directions aimed at selecting which is the most appropriate lead, sample or test case.

Consideration may also be given to whether it is appropriate to treat this as Group Litigation to which the provisions of CPR Part 19 apply."

 

So it looks like it's CMI sheet tonight, email Inga for her comments and pray I'm not the test case but prepare just in case I am. :|

 

Hi Tricia

Lets hope that Abbey settle before court, as judges are now getting very sick of the situation and they now want a case to go to the court of appeal.

 

My O/H herard on Radio 4 to day that Judge Stephen Gerlis has spoken out on behalf of all London Judges that they want a case to go to the court of appeal. Now this Judge is one of our Judges at our local court, so this is very worrying for us! as we currently have 3 cases there at present. What's even more worrying is that I knew him from years & years ago we were in the same crowd when I was single and he was at that time just qualified as a soliciter and also he also worked with my o/h's cousin.

 

Regards

DS

 

ps have you got your T&c's for Abbey!

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