Indie v Barclays **WON**

[Indi]

Ok so sent of my request for details of my account - got that back real quick.

 

Then sent the standard letter asking for the charges back - totalling approx £750.

 

In my letter they were due to respond by 13th October ... got a letter before then saying they couldn't respond until 26th October. Was definately going to send them a letter before action on the 13th but ended up flying to California and forgot ... DOH!

 

But surprise, surprise get a letter on my return dated 26th October saying that I didn't have a claim but that they would offer me £350 to finalise matters ....

 

So I take it I should write back saying no way baby - I want it all???? But should this be a letter before action or just a 'give it to me or within 7 days I will send a letter before action?

 

I also want them to stop taking the £12 or so monthly for the Additions Account I have - that I don't want!

 

Also once paid out - do they continue to make these charges on your account? Does anyone have any experience of that?

 

Thanks

Indi

[essjaysea]

You can send this letter rejecting their offer, and then send the LBA according to your original timetable

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

 

Re the additions account, presumably you could contact them and request that they cancel it. Do you recall ever signing up to it? If not, and they are unable to prove that you did sign up to it, you may be able to claim back all the monthly charges.

 

Yes, they do have a habit of continuing to charge penalties, even after they have settled your claim. But I would have thought if you were to call them each time it happens, they would probably pay it back

[Indi]

The Update!

 

Had an offer of £350 against the claimed amount of £715 ... I responded no way and also that the claim had just increased by £60 due to another 2 x £30 paid referrals being charged - one for me being £2 overdrawn....

 

Told them I wanted a minimum of £700 and that they should respond within 14 days. They didn't so today I filed my claim on line... EEEK!!

[charlotte owen]

Keep going you'll have all your money back soon, but be prepared to go through the court route. They settled with me 21 days before court date it is very satisfying. I got charged the other day for being £4.21 overdrawn and they won't give it back so i will have to go through the whole performance again.

Good Luck

[Indi]

So have got a court date of 4th May - which is date I said to avoid! So bloody hope Barclays does settle as supposed to be going to Cornwall that day!

 

But no request for a court bundle or anything - is that likely to come later please????

 

Thanks

[Sparkey]

What does your letter say that advised you of the court date. Mine told me that I had to get to the court and other party, by a stated date, documents that I was going to rely on.

 

Got the paperwork ready for the court by date specified. Got letter this morning from Barclays offering full and final settlement .

[Indi]

Nothing about documents whatsover! Just states the date and says an hour and a half has been put aside ....

[Michael Browne]

I would phone the court just to check. It's unusual just to give the date and no other directions.

[dar£n]

are you sure it wasnt a date for allocation?

[Indi]

Many thanks to this site for getting me off on the right track ... its taken some months but very little effort considering!

 

My Court date with Barclays was due to be 4th May - I changed that to 11th May and within 2 days had an offer for full and final settlement from Barclays in the sum of £855.

 

The Court did not even ask me for a court bundle - I guess they are getting used to these cases disappearing off the List at the last minute!!

 

YIPEEEEE!!!!

[CAGisforME]

Congratulations!!!!

 

[zootscoot]

Congratulations!!!!!!

:D

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