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    • Embracing your unique selfView the full article
    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jetspark v Natwest **WON**


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SUPERCOOL AS A snow_laugh.gif. Enjoy your glory.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Thanks scott, not sure if i'm positive or if its just the vino takin over :D . No, i AM positive, just pleased i have had some kind of acknowledgement from them. On a bit of a high i think cos bin on a bit of a detox (not as drastic as fendy) but have given in 2 the wine calling tonite (after none for ages!!). Oh who cares, it friday, got a really busy weekend coming up (doing a car boot with kids and hopimg to make only marginally less than my natwest claim :D ) and kids parties etc. Wot with all that and now having to de-nit the eldest!! Party on down.

 

Thanks for encouragement and will keep you posted X Sparky

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Lol Jetspark............. you're well back on form honey!!! xxx :lol:

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101 now jetspark........... yaaaaaaaaaaayyyyyyyyyyyyyyyy for friday nights!!! Let's have another one for good luck............ yaaaaaaaaaaaaaaaaaaaaaaaaaayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy!!!!!!!!!!!!!!!!!!!! :lol:

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Jetty, Please, please, you are your own person. One Fendy per forum is enough, ;)

Bless her. :)

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hi all, today, i am NOT my own person, i will never drink alcohol ever again!! My god, who am i? Helllllpppp! Could someone kindly point me in the right direction of a letter which says thanks for offer but have already filed at court and am now entitled to my 8% plus court costs, who do i send this one to and am i allowed to ask for a cheque rather than them credit my account? Anyone please? I have looked in the letter templates library but the way my head is at the moment they are all blending into one big word. Phew! Cheers (actually not cheers, i will never b saying that again either). Thank you kindly Jets X

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Oo er jetspark.................. here honey - have a couple of paracetamol!!!!!!!!!

 

Have a look through here - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html - you should be able to adapt one of these letters!!!

 

And................. NO MORE BOOZE!!!!!!!!!!!!.................. xxxx :p

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Hi everyone, need some help urgently pls!

 

I have drafted my rejection letter to Higley and have made a slight mistake - in my MCOL my total is 300 quid more than my figure i put on my letter attached to my schedule of charges to court - god knows how i got that wrong! Shall i just put the MCOL total in my rejection letter or do i have to resubmit to the court an amended letter with the correct figure?

 

Also, am i within my rights to request a cheque for the full amount even though Mr Higley says he will put it into my account? I have said in my rejection letter that I wanted a cheque (not sent it yet).

 

Also in my rejection letter i have given them a timescale of 14 days to send me the cheque, is this enough time do you think or should i make it 21/28 days?

 

Please can someone help asap as i need to get this in the post today. Thanks very much. Jetspark

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I am a bit confused, can you post up the values, i.e. MCOL, rejection letter, schedule of charges, Natwest offer.

 

Which of your values is correct?

 

You can ask for a cheque, but the banks usually deposit the money in your Natwest account, unless you of course do not have one.

 

What you are giving them 14 days for?

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Hiya sparky, dont worry about the crashing my thread bit. I dont mind a bit. Honest.

 

Right. So am I right in assuming that the MCOL amount filed for claim is the correct amount ?? or is the amount you put on the schedule of charges correct ??? or is it just the fact youve put the wrong amount on the rejection letter to Higley ???

 

IF SO WHICH IS THE CORRECT FIGURE ? If the MCOL one is correct then thats fine, no need for amendments, but you would need to send an amended letter to Higley saying, you put the wrong amount on previously due to XXXXXXXXXXXXXXx whatever reason it was, and that the new schedule letter etc. is the correct one. But if the MCOL filing amount is wrong, you will need to submit N244 amendment form and pay £35 quid which isnt refundable sadly. And you can ask for a cheque but chances are Higley and gang will pay the money direct into your account, they are within their rights to do this, even if you dont want it there........... If you can clarify above about which figure is right, ie. MCOL, or original letter or spreadsheet etc. we can help a bit more sparky.

 

Fendy xxx

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Thanks for replying, sorry for confusion.

 

Submitted my claim to court on 1 April after hearing nothing from previous two letters. Had to send schedule of charges to court to file with my claim, on covering letter i (for some strange reason) put my total claim at 300 less than is stated on my MCOL form! MCOL is correct obviously.

 

Had letter on Friday from Mr Higley offering me my original claim from LBA letter but as I have now started the court thing i now want my 8% and court costs back

 

Do you want me to list all figures :confused: . Thanks for your help

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Nope, not necessary Sparky. So long as MCOL and your spreadsheet of charges are correct, then no harm done at all. Just send Higley a new letter stating you made error on previous one i.e. state the spreadsheet was correct, but that you entered wrong figure on the total claim letter to him and court. Copy court in with the letter, stating, spreadsheet is correct, MCOL is correct, but you just needed to file correct letter showing correct amount on in total, i.e. charges, 8%, court fee etc. Send both recorded and that will clarify that. In sending your rejection letter to Higley, ensure you send it recorded and also ensure you tell him why you are rejecting it, ie because you have already filed this claim at court on XXXXX date, and now are entitled to 8% and court fee back. Tell him basically thanks but no thanks matey, I want the full amount now. You had several chances prior to filing court claim and you didnt get back to me hence why court claim was started. CASE NO: and give him the court claim number. That will be fine. Nothing else to worry about Sparky. Take Care and all the best. Fendy xxxx

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Hi Fendy, god i'm confusing myself now! This is where my disorganisation comes in, and i was sailing along quite nicely till i realised my mistake about half hour ago. I guess i need to get this right so looks like i will be sending tomorrow instead :D . Its only on the covering letter to the court that the figure is wrong.

 

Also, am giving them 14 days to send me the full amount (inc interest and court costs )because i thought we had to go by timescales? Oh my god, i have palpitations now :D

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Your error is not important - no need to fret. As long as MCOL and and the schedule of charges attached are correct that is important.

 

14 days is fine, but they will probably ignore that and your claim will just trundle on.

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Dont worry Sparky about figure being wrong on covering letter to court. Its only a minor hiccup and as your spreadsheet of charges and filed MCOL claim are correct theres really nothing to worry about. Chill, de stress mi dearie................ And as Guido says, 14 days is fine to give em, but personally I would have given em 7. But continue with the claim. Dont stop it in any way, until the money is in your account................. Chin up, nearly there. Fendy xxx

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Phew, thanks guys, what would i do without you all! Well, posted amended letter to court and letter to the lovely stuart with 14 days to reply. Both recorded. I think i may ring them if not heard after 14 days just to check. Just wanted to put in some sort of timescale for records sake, i'm sure it will 'just trundle on' but at least i will get my money at some point. I did also say i wanted a cheque, thought if i didnt ask i wouldnt get so we shall see....

 

There is light at the end of the tunnel and the palpitations have now stopped! Feeling a bit calmer now and hopefully will be able to catch up on everyone elses threads later on. Feel i'm missing out :( . Thanks again guys, muchly moo appreciated :D . Sparkie X

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Hi all, received defence and request for information from Cobblers yesterday! Where do i go from here? Cant seem to find anything in the templates or stickies as what to do :confused: . In the request for info it says they have not received details of my claim ie spreadsheet. Oh yes they have and so has the court. Am totally confused can someone please suggest where to go from here? Thanks in advance. Sparkie X

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Ok, been reading up, managed to find some stuff.

 

The defence and request for info i received was from cobbets(looks like standard, no mention of being embarassing though), giving me until the 11th may to respond to request. After reading up, i understand i either just wait (as this is scaring/stalling tactics), or reply to cobbetts with a schedule of charges and a covering letter saying i have already sent to bank and court.

 

If i do nothing and the 11th May goes by, what happens then?

 

Do i have to calculate daily interest or does the court do this?

 

At what stage can i add on the £128 they have charged my account since my claim was submitted?

 

Thanks Sparkie

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