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    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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time4action v Lloyds TSB ***WON***


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Having received notice that Lloyds intend to defend the claim (standard practice so I am told) - I have now received Notice of Transfer of Proceedings to a more local court to me. I also received an attachment from Northampton County Court that states:

Before District Judge Murdoch, Sitting at Northampton County Court, Without hearing IT IS ORDERED THAT:-

1. The filing of an allocation questionnaire be dispensed with in this case unless the District Judge at the court of transfer orders otherwise.

Nore: Any party affected by this Order may under Rule 3.3 (5) apply to have it set aside, varied or stayed. Such a party must apply under Rule 23.3 within 14 days of service of this order.

**Please note that an allocation fee may be payable in this instance. Please contact the court of transfer for further details.

So what does all that mean? Is it good or bad? Does this mean the courts are getting fed up with LTSB's delaying tactics or will the Judge at the transfer court ask for one anyway? If not should I ask for an allocation questionnaire?

 

HELP!

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OK - having read through that, I take it I can still submit this Draft Order even though I havn't been sent an AQ? I take it I then submit my evidence within 14 days regardless and Lloyds have 28 days - if they havn't responded in this time, their defence is struck out and I win! Correct?

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When I sent in my claim for £895 to the court I added on interest of £71.60 (8%) but according to the spreadsheet it should have been £219.79. I just did a basic interest calculation on the actual amount but I guess it is supposed to be compounded over the period owed etc.

Obviously the claim has now been served on Lloyds and I have received notice back of a defence etc. Is it too late now to amend the amount of interest? :confused:

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i though court interest was just basic interest [8% of claim total]

where did you read otherwise?

 

you have not done wrong as far as i can see

 

dx100uk

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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i though court interest was just basic interest [8% of claim total]

where did you read otherwise?

 

you have not done wrong as far as i can see

 

dx100uk

 

No it is not quite as simple as that - as the charges will inevitably have been debited at different date - so the interest would be calculated at a daily rate of 8% pa for each offence.

 

As for the original question think this should be your next move - there is a £35 (not reclaimable) fee though.

 

http://www.hmcourts-service.gov.uk/courtfinder/forms/n244_0400.pdf

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Not long after issuing my court claim for bank charges through MCOL - I received a letter from LLoyds Credit Card Services stating that 'it was their policy to review customer's credit card limits and were revising mine to £5200 (previously £6000 and I owe just ender £5200!).

I wrote back praising this 'refreshing approach' from a credit card company 'who were looking at people's debt and trying to reduce it'. However I also stated that 'I suspected it was linked to the fact that I had issued a court claim against them for bank charges.' I also stated that 'in my history of having credit cards with various different companies they were the first to REDUCE my limit without my requesting it as it is usually the policy of the company to increase your limit to encourage you to spend more.' I stated that 'under section 16 of the Banking Code this could possibly be considered as retaliatiory action and that should I choose to make a complaint to the OFT I hoped that they would be able to demonstrate that they had similarly reduced credit limits for other customers with good credit histories without the customer requesting it.'

Guess what?

Lloyds have just written back to me to state that they have increased my credit limit to £6,000. They said: 'It is our policy to review all limits from time to time and we will contact you should a change be needed'.

Funny that eh? :D

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Posted my claim through MCOL and now advised of transfer to a local court and that they are dispensing with an allocation questionnaire. Some one gave me a link to the Draft Order for Direction posted by Bankfodder. I need to know do I just write to the court and request this now? Or print if off completed with my details and send to the court? How does it work?

Also when I initially submitted my claim - I made an error with my interest calculation, did a basic 8% calculation on the actual total rather than using the spreadsheet which I think calculates the compund interest from the date charge was applied etc. This gave me a figure of about £71 instead of £214. Some body again gave me a link to a form and said I should send that form in and would have to pay £35. Is this correct? Cannot it not be done for free? Advice please? :confused:

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Personally I would'nt bother sending the draft order if the AQ has been dispensed with. Its highly unlikely to be accepted.

 

You'll need application notice form N244 to amend any details on the claim form once its been issued. Unfortunately there is no other way.

 

Here's the form -

http://www.hmcourts-service.gov.uk/courtfinder/forms/n244_0400.pdf

 

And this should help you to fill it in, but you'll have to amend to suit, I.e to reflect the fact that its interest your adding not extra charges -

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/10581-dead-dawn-lloyds-tsb-3.html#post324083

 

Do a new N1 with the corrected value, attach your spreadsheet and take 3 copies to the court, along with 3 copies of the completed N244 + the £35 fee.

 

The Court will then amend the details, re-seal the claim and return it to you and it is your responsibility to re-serve it on the Defendant. Ensure that you keep a copy of the sealed N1 for yourself too. Once you have served the claim you should send the Court a completed certificate of service, here http://www.hmcourts-service.gov.uk/c.../n215_0106.pdf along with a copy of the N1 so the court knows when the bank need to respond.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Well with the court having dispensed with an AQ - I had sought advice on here and it was suggested by some that I apply for a Draft Order for Direction. That now appears to have been circumvented by the following - received today 2 items in the post from the Court; another transfer of proceedings, previously at Haywards Heath Court but now moved to Horsham Court which is even more local to me and a General Form of Judgment or Order which states the following:

 

'The Court directs of its own initiative as follows:

1. The Claimant shall, within 21 days of the date on which this order was drawn up by the court, file at court and deliver to the Defendant answers to the following questions, concluding with the following statement, dated and signed 'I believe that the facts stated in this response are true:

 

- Provide a typed list of the charges in dispute, showing the date and amount of each charge and the rate of interest applied;

 

- If only part of the charges is in dispute, show how much is admitted and explain why;

 

2. UNLESS the Claimant complies with paragraph 1 of this order, the claim shall stand struck out and the Defendant may file a formal request for Judgment in default and for the assessment of any costs in the proceedings;

 

3. A party affected by an order made of the court's own initiative may apply to have it set aside, varied or stayed within 7 days of service.

 

Now that all seems to be straightforward and appear to be a case of just sending in my schedule of charges (which is a bit confusing as I have already sent a copy into the court including a copy for Lloyds and my claim included the words ' I believe that the facts stated in this claim form are true' so this seems to be a duplication of something I have already done) but I am now worried about 2 things: I have posted previously on here that I did my interest rate calculation wrong (I claimed just a basic 8% amount on the total and didn't use the spreadsheet to work out contractual interest). The amount I have claimed is £71.60 when it should in fact be £220.57. I have received advice from Gary H about submitting an N1 and N244 to the Court with a £35 fee to amend it. Do I still have time to do this? Also if I don't do it and print off the spreadsheet showing 8% contractual it will obviously show the new interest rate of £220.57 and not the £71.60 previously claimed. Would Lloyds then dispute this? Would the Court throw it out? Do I now have to serve the amendment before I comply with this order?

 

If I chose not to bother with the hassle of amending the interest rate and left it as it was would this cause a problem? I stated in my original claim that I was claiming interest as per s.69 of County Courts Act 1984 but the £71.60 amount I have put is clearly wrong. If I just put that I was claiming 8% interest on the total would they throw it out as differing from the previous claim?

 

It would appear that they are only asking for my schedule of charges without any other supporting evidence or arguments which would seem to be a good thing but I am worried about the wording that if the claim is struck out Lloyds could apply for costs as I didn't think this was the case in the Small Claims Court.

 

HELP - beginning to panic now! :o

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I would send the schedule of charges with the correct s69 8% calculations

and a covering letter explaining that whilst the charges you are claiming are unchanged, you now realise that the original s69 8% interest calculations were wrong and that the schedule now shows the correct figures.

 

The judge may:

(a) allow this as it's only the s69 that's wrong

(b) order that you amend the claim properly with a N244

 

Although you've got 21 days, I would do this ASAP

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What latest post? If you've started a new thread, please keep to one in future, for presisely this reason!

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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10 Threads merged.

 

Please now stick to this one, if you would like me to change the title let me know what to and I'll do it for you.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Well I had a thread posted on this but seems to have been moved and when I click on it just links to some of my old posts - moderators? :confused:

 

Need to get this problem sorted as soon as possible as I am on a 21 day time limit of which 3 days have already elapsed. :o

 

I have been issued with a General Form of Judgment or Order which requires me to provide a typed list of charges in dispute showing date and amount of each charge and the rate of interest applied. If I fail to provided the info Lloyds will be permitted to request a Judgment for default and claim costs from me! :-x

 

When I sent in my original claim I miscalculated the s.69 County Court Act 8% interest and did it as a basic 8% calculation on the total. The amount I charged was £71.60 instead of £220.57. :sad: So I need to submit an amendment. It has been suggested that I submit an N1 and N244 with £35 fee it has also been suggested that I simply submit a covering letter with the schedule showing the new interest amount to say it has been amended to see if it is accepted. Basically I stated in my original claim that I was claiming the s.69 contractual interest but simply miscalculated the amount and there is no alteration to the actual charges claimed.

 

I obviously need to action this as soon as possible so any advice is much appreciated! :D

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Yes, I merged your threads becouse there was 10 of them - many which were started to ask new questions in response to one answered on the previous one!

 

I'm sure you'll understand that this makes it very difficult for anyone to follow or offer advice - we need to see the full picture, which is impossible if you start a new thread for every question.:)

 

The "old posts" you clicked on were at the start of your merged thread - go to the next page and you will find the latest ones. Here look - http://www.consumeractiongroup.co.uk/forum/lloyds-bank/68282-query-about-list-charges-2.html#post795436. Michael Browne has already answered your question.

 

Please stick to the same thread in future.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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No probs - I'll merge this one now as well. Are you ok about what you need to provide now?

 

If you would like me to change the title just let me know.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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OK - I am now going to re-submit to the Court my schedule of charges with the updated interest figure which was incorrect in the previous one. I am going to use wording or similar as follows:

 

Please find enclosed Schedule of Charges as per recently issued General Form of Judgment or Order.

 

This Schedule of Charges is as per the original claim issued with the exception of the interest amount which was previously stated incorrectly due to a miscalculation. Please note that the interest claimed is still the s.69 County Court Act 1984 contractual interest which was specified in my original claim and the actual amount has merely been amended due to this miscalculation.

 

Would the Court please advise at its earliest possible convenience that this amendment is accepted so that I can submit this paperwork to the defendant and comply with the time limit of this Order?

 

Yours Sincerely etc, etc.

 

Does that wording sound OK?

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State the date of the order, ensure you include the parties names and case no.

 

Do not ask the court to accept the schedule. Simultaneously copy the letter to Lloyds. 'Dear Sirs' is fine and do not address the letter to a specific judge.

 

This is really an amendment to your claim, that there is a fee for of £35 which is non refundable, although unlikely SCM may object to this. Having said that I would do as you have; attempt to get it through the back door.

 

Otherwise fine.

If I have been helpful please click on my star and add a comment.

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Have just received a Notice of Allocation to the Small Claims Track (Hearing) for the 12th June.

 

Now I am confused :confused: - only just re-submitted (yesterday) my Schedule of Charges after the judge sent me a General Form of Judgment or Order requiring me to supply a typed list of the charges I was claiming, what they were for and interest claimed.

 

On the Notice of Allocation it says that the Judge has 'considered the statements of the case and allocation questionnaires filed (none were :confused: as the judge dispensed with them!) and allocated the claim to the small claims track.

 

It also says that each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 14 days before the hearing. (I take it this is the court bundle that I have to prepare?)

 

So what happens about what I have just submitted and why have they made this decision without considering it?

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