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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claiming on a Business account? Lets join forces?


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Similar story here.

At some point, I still plan to take some action over the extra interest upon loans I was forced into taking, which by my calculations were wholly due to aggregated charges !

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Similar story here.

At some point, I still plan to take some action over the extra interest upon loans I was forced into taking, which by my calculations were wholly due to aggregated charges !

 

Me too.

I have already told DG Solicitors that when Oft case has been solved I am coming for all the loan payments on all the loans whilst I was in business with compounded interest.

 

I can wait ....its mounting up nicely:D

 

fiddled

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Hello Folks!

 

I do think the issue of forced transfer of Overdrafts to Loans could well become as big an issue as bank Charges and mis-sold PPI.

 

No matter how tight their Loan Agreements, if they forced people into these loans without declaring their true motives and hidden conflict of interest, then the validity of the Loans must be questioned.

 

Especially if it can be shown that the Customer would've been far better off with the existing Overdraft.

 

Cheers,

BRW

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Barclays Tried To Force Me Into A Loan For 15k. When I Refused They Withdrew The Overdraft And Closed The Account And Defaulted Me. They Then Gave Me One Phonecall To Sort It (garbled Mobile Message Left By Them) And Then Passed Onto A Debt Collecter. I Have Been Giving Them The Run Around Since!!!

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Hello Folks!

 

I do think the issue of forced transfer of Overdrafts to Loans could well become as big an issue as bank Charges and mis-sold PPI.

 

No matter how tight their Loan Agreements, if they forced people into these loans without declaring their true motives and hidden conflict of interest, then the validity of the Loans must be questioned.

 

Especially if it can be shown that the Customer would've been far better off with the existing Overdraft.

 

Cheers,

BRW

 

I agree.

The loans are pretty much forced upon the account holder, and presented as if being by way of some form of helping out.

The reality is, by converting overdrafts into loans, the bank then has a securitised asset which it can use to borrow against cheaply from BoE or at interbank rates.

This bank borrowing is then used to finance other loans etc, and so realise yet more profit for them.

 

It often does not benefit the customer, as it frequently ties them into a repayment plan that is unrealistic, unmanageable and so ultimately headed towards defaults, with yet more charges and interest

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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There is also of course the issue of how those taking out these loans are pressured into taking out PPI with them (and paying interest upon that PPI premium added to the loan).

Plus the loans also often carry set up arrangement fees etc.

When all things are compared, even if the % rate on a loan is better than that on an O/D then the customer ends up paying more for the borrowing.

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Hello fedupwithbankpwm!

 

Barclays Tried To Force Me Into A Loan For 15k. When I Refused They Withdrew The Overdraft And Closed The Account And Defaulted Me.

 

That's exactly the Threat they use, even if they don't actually come out and say it.

 

That's why most of us ended up taking the Loans, as the alternative was clearly to have the Overdraft pulled and the Account Closed.

 

From hindsight, I'd have had a Parachute Account open and ready, and would've told my bank to go and shove their Loans. But I didn't know then what I know now and, good old hindsight is a wonderful old thing!

 

At least in my case, I made it clear in writing that I really, really, really did not want their nasty Loans.

 

I agree.

 

The loans are pretty much forced upon the account holder, and presented as if being by way of some form of helping out.

 

The reality is, by converting overdrafts into loans, the bank then has a securitised asset which it can use to borrow against cheaply from BoE or at interbank rates.

 

This bank borrowing is then used to finance other loans etc, and so realise yet more profit for them.

 

It often does not benefit the customer, as it frequently ties them into a repayment plan that is unrealistic, unmanageable and so ultimately headed towards defaults, with yet more charges and interest.

 

Exactly.

 

They got what they wanted, and they had no problem making sure they got what they wanted via a microscopically thin veiled Threat to pull the Overdraft and close the Account.

 

In the case of fedupwithbankpwm, it's clear the Threat was genuine, so it's not surprising so many people have reluctantly agreed to having their flexible Overdrafts turned into highly inflexible Loans.

 

There is also of course the issue of how those taking out these loans are pressured into taking out PPI with them (and paying interest upon that PPI premium added to the loan).

 

Plus the loans also often carry set up arrangement fees etc.

When all things are compared, even if the % rate on a loan is better than that on an O/D then the customer ends up paying more for the borrowing.

 

Also, we must not overlook the Working Cash Flow issues, because Payments into a Loan are lost forever, whereas identical Payments into an Overdraft result in an increase in Working Cash.

 

In my case, we've pushed over 30k into Loans we didn't want, and yet we still owe 50% of what we borrowed. To add insult to injury, we never got to enjoy any of the Cash Flow benefits of that 30k.

 

Had we kept an Overdraft, that 30k would've been recycled many times, and the profits from that activity would've pushed the Overdraft down...quite probably into Credit.

 

There is no doubt that turning an Overdraft into a Loan is no use for a Business, but it's both highly profitable and highly useful for a bank.

 

Cheers,

BRW

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There is no doubt that turning an Overdraft into a Loan is no use for a Business, .

 

BRW

 

Other than, of course, freezing a bad relationship which has occurred due to reaching overdraft limits and consolidating that problem into manageable monthly repayments, which is what a bank feels comfortable with to continue trading with you.

 

I understand this argument being used here fully having run a business myself for 30 yrs which was volatile in cash-flow terms. I turned to factoring/debtor discounting to stabilise the cash-flow peaks and troughs, but I did get stung into loans too, and had two running at the time I went under one of which was paid for by me long after the company closed under the directors guarantee, but going back to when we were all less knowledgeable than now, we made decisions generally which seemed a) available to us, b) what appeared the best option under the circumstances c) to get the bank on 'our side' so we could continue trading leaving them with the security ( 2nd charge/Directors guarantee) they were seeking. All commercial decisions based upon the circumstances at the time.

 

With hindsight?, I'd still have my business either thriving or sold, years of hard work not sent into a liquidator, but funding my retirement. These agreements for me have all gone and been buried in some archive of a liquidator and possibly even shredded by now. How on earth can we go back and get copies of statements, agreements, whatever and then challenge a long dead agreement and what is the liklihood of succeeding without the monies finding it's way into HM treasury rather than in our own pockets? Difficult I'd imagine.

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Notice this threads been made into a "Sticky"

 

.... so when do I receive the royalties cheque? :D

 

... Hope it won't bounce !!

 

 

Merry Christmas to all.

 

PM

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All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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So I can go back now in 2008/9 and say, I have now discovered in 2008 you had concealed that you were taking charges/PPI or whatever back in 2003 and before without telling me and I wish to go back 6yrs from 2003 in my claim?

 

Not quite.

 

The purpose of the Statute of Limitations was to prevent people from bringing stale claims by failing to act after discovery, or by sitting upon them too long when they should have been taking action.

 

If however, you were not aware that you had a cause of action, due to the other parties concealment, their fraud, or you have good grounds to prove that you were mistaken in not knowing you had a cause of action earlier, then (by citing sec32) you can then start a claim within 6 years of its' discovery.

 

Regardless of when the cause of action occurred.

 

The Statute is a FORWARD looking mechanism.

ie: 6 years to act upon something AFTER your discovery of such.

 

If you did not discover something at the time, due to their concealment, their fraud, or your mistaken presumption that the charges were fair (due to the way they were presented to your at the time), then you have 6 years in which to act AFTER you have made that discovery.

 

The time of the occurrence of the event is immaterial.

If it happened in 1901*, and you can show grounds that your cause of action was concealed from you, or it is reasonable to agree that you were mistaken in not discovering such, and it has only just been brought to your attention, then by using sec 32, (provided you have sufficient evidence of grounds for action), you can then start to act upon it.

 

But, provided you do so within 6 years of discovery of such cause.

 

PM

 

 

*(okay, maybe not quite 1901, you would probably only be able in reality to go back to 1980 at most, ie; when the act came into force)

Edited by photoman
start of limitations act clarity

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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  • 2 weeks later...

Hi All

 

Just wondering if there is any movement on the new stratergy regarding business claimants ?

 

It is rather urgent as i have now been served with a claim form from Lloyds TSB for repayment of my overdraft which is the equivalent sum of my bank charges

 

As i understand it LJ Smith has yet to rule on Lloyds T&Cs so could i counterclaim under common law ?

 

Any advice appreciated

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Is it a sole trader or limited company account? We did an offset on our limited company account on the basis that charges=overdraft and they closed the account.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Well it was agreed ages ago on the phone but they didn't actually go ahead and close the account until after the test case:confused:.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Hi All,

 

We just recently wrote to NatWest in order to obtain bank statements going back after the 6 year limitation period and Natwest have just sent us a letter stating that they only hold statement data for up to 6 years. I don't believe this as I'm sure I have seen people on here obtain statements for periods after 6 years. Can anyone please advise.

 

Thank you.

 

TheyrCriminals.

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Hi All,

 

We just recently wrote to NatWest in order to obtain bank statements going back after the 6 year limitation period and Natwest have just sent us a letter stating that they only hold statement data for up to 6 years. I don't believe this as I'm sure I have seen people on here obtain statements for periods after 6 years. Can anyone please advise.

 

Thank you.

 

TheyrCriminals.

 

Just bear in mind that if it's a business account they'll probably charge you a fiver each statement. SAR don't apply with businesses, if you're self employed you might get away with it, but make sure, could cost you a packet!

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Don't you have the statements anyway?

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Hi Goldlady,

 

No I don't that's why we made the Subject Access Request. I have been down this road before and even though it is a business account we did rely on one part of the Data Protection Act (1998 )8) to force Barclays to hand over the statements (I forget which part of the Act it was) even though it was for a company. This time it is not a company but a partnership business.

 

TheyrCriminals

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