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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all

 

I'm a newbie, just this minute joined. I had no idea about being able to reclaim bank charges until a friend on a forum that I am a member of mentioned that they had done it and got back £000's!!!! :shock:

 

I've always resigned to the fact that it is one of those things and that I need to keep a closer eye on my accounts to make sure that I don't get charged anything, but it isn't always as simple as that in everyday life is it, things happen and we end up getting charged a fortune :-| :evil:

 

I'm going to look into claiming from old bank accounts as well as my current one (planning to set up a new one before I start the process though), I've also got old credit cards that are now closed, but I will definitely look into claiming back from them!

 

Feeling a bit nervous about getting started, but I am determined to do it, I've tired of feeling intimidated by banks!

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Hi and welcome to the forum rem.

 

Some of this info you will already know, so I apologise if you have already seen some of it.

 

The process that you will follow is relatively easy but IS NOT a get rich quick scheme. Spend time reading the FAQ pages as this will stop you making mistakes along the way, and is the most important part. Read as many threads as your eyes will allow, you will gain invaluable knowledge which will give you the confidence you need. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere. Then start your own thread under the relevant bank and other users will help and guide you along the way. This site is all about EMPOWERMENT and you will gain the confidence that you will need. The excellent A-Z guide compiled by Michael is a fantastic source of information.

 

But remember, this isn’t a game. You are taking on large institutions which MAY lead to court, but you do need to be prepared.

 

Everyone is very friendly and keen to help. Dave and Bankfodder have done a great job in producing the site, and all the moderators, helpers and current users really are a very nice bunch.

 

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

 

I have put some useful links onto the thread that you can refer to when needed.

 

Good luck. See you at the other end……

 

Some useful links..

 

FAQ's

 

Step by Step Guide

 

If you wish to make a Donation

 

A-Z Guide

 

Making Posts

 

Start a thread

 

Letter Template Library

 

Rejection Of Settlement / Good Will Gestures

 

Interest Spreadsheets

 

Contractual Spreadsheet

 

Court N1 Form

 

Court Bundle

 

Preparing a Court Bundle

 

Bank Contact Details

 

Moneyclaim Online

 

AQ Guide to Completion

 

Court Fees

 

Data Protection non Compliance

 

Witness Statements for Court Bundle

 

Banking Code Website

 

Limitations Act

 

Fast Track Costs

 

Scottish Procedure

 

Scotland Forum

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