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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sea-sidelady V Barclays **SETTLED IN FULL**


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Hi everyone.

 

I am currently having battles with halifax, but my niece wants me to do her barclays for her.

So here i am...! :p

 

Anyway she brought statements round, it is a closed account, so there was only £770.00.

 

I have just sorted them all out, and they have sent double statements so there is only £410.00.

She is not going to be a happy bunny..!

 

So im just off to do the prelim and get it posted off.

 

I have noticed that barclays are fighting more than haliprats.

So hope this will be an easy run as its not a massive amount. But she has plenty more for me to do.......:shock:

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Hi again,

im just wanting to double check the right address.

I have 2.

 

Either Knutsford Cheshire or Churchhill place.

Thanx in advance. :)

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Posted prelim today, so roll on 7th March for lba. :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Hi SSL,

 

As you'll know from my thread, Barclays are just too busy to be 'with it' enough to settle early, so they're taking all the claims very close to the line. I spoke to a guy about my husband's claim today and he said that they just can't settle any claim earlier than the ones with imminent hearings as they take priority over all others. A pain really, but there you go..think of it as more leverage when you settle for the full amount and not a penny less :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi, Can anyone give me some encouragement. Had an answer to my first letter from Barclays saying sorry but they won't give me back my money. Am about to send second letter, would it be ok to remind them that I wouldn't have an unauthorised overdraft if they hadn't taken £900 in charges in the last six months

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Hi crash,

Im having a big enough challenge with haliprats, was hoping for a smooth ride here, but never mind, wouldnt want life to get too boring.....:lol:

Just off now to read your thread.

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Hi bistrobabe.

It is always a good idea to start your own thread so that people can keep up with you.

At the bottom of the threads there is a box NEW THREADS.

Click there and that will become your thread, and you keep adding to it. ;)

 

With your clai, i take it you have sent your S.A.R. and your prelim?

If so then send lba but i wouldnt bother adding the extra info as they are just going through the motions with the letters.

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Hi crash,

Im having a big enough challenge with haliprats, was hoping for a smooth ride here, but never mind, wouldnt want life to get too boring.....:lol:

Just off now to read your thread.

 

 

In that case read my halifax thread too...they conceded in full too, shortly before the hearing....just remember to stick to your guns :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I had already subscribed to your haliprat thread. I have bookmarked you barclays page.

So as its for my niece and i have had no dealings with barclays before. if i come across anything i will give you a shout if thats ok. ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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I had already subscribed to your haliprat thread. I have bookmarked you barclays page.

So as its for my niece and i have had no dealings with barclays before. if i come across anything i will give you a shout if thats ok. ;)

 

 

Oh yes, of course, I knew you'd seen one of them, I just couldn't remember which one. Feel free to holler as and when you need help :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

So i sent the lba yesterday, my niece hasnt heard anything from them yet. But im hoping they settle this one quite quick as she has so more for me to do. So if no contact, roll on 22nd and i will be filing...! :D

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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My neice`s claim is for £410. She has just got an offer for £385.

 

Is there a chance they will offer the full total if she rings them. I know haliprats tend to give in at this stage, not sure about barclays though.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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you could try but i don't think they will budge.

here's a number 020 7116 5634 .

it's like deal or no deal lol.personally i would take it but you never know they may offer full amount.no harm in trying and they are quite reasonable to talk to.

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SSL, I think it is defo worth a call. It's only another £25 they have to raise and I'm sure if she pushes them they'll offer the full amount and get it over with. If they don't tell her to say fine, I'll proceed as normal. They'll soon be calling her to settle the full amount :)

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well i had a word with my niece and as its her first claim (in a long line :eek: ) she wants to accept this one and get a bit of money in her account.

 

So she is accepting. I have drawn up the acceptance letter and will post it on monday.

How long do they normally take to pay up once the acceptance letter has arrived?

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Fair enough :) I think they can take up to 10 days to pay, as it's a small amount, and there's no imminent court hearing for it to be settled urgently. If you don't see the money by say 7 days, give them a chaser.

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanx crash,

 

I tried to give you a rep, but i have to spread it around apparently...:eek: lol

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 3 weeks later...

My neice phoned saturday to see where her money is. She was told they hadnt recieved her acceptance letter. I have proof they got it on the 20th.

She phoned back today and told them this and they want to number so they can check themselves.

 

Then in the next breathe he told her the money should of been in her account last tuesday. So he is looking into it. So he cant tell her when it will be in.....!

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Don't worry too much. They want this to end as much as you do, so no doubt she'll have her money soon....And thanks for trying to click for me :)

  • Haha 1

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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She phoned again, and got a snotty woman this time.

She said they had not recieved the acceptance and she has to send another which my niece has to fax, and it could take another 14 days.

 

So it seems they ignore the fact we have proof of postage with recorded delivery.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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That's not on at all. I'd call back and say if the payment isn't made within say 48 hrs that you will re-commence court proceedings.

 

I have a number for a guy in the Barclays lit. team - don't know if it helps but you could try calling him, he's been quite helpful to me? Tom Hickey: 0207-1164523

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanx crash,

 

I will get her to call when she finishes work.

I will let you know.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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She got the run around again today, but she faxed another acceptance and wrote if the money wasnt there in 24 hours then court action will re commence.

 

Lo and behold they phoned her 1 hour later to inform her it was paid.

 

So i guess i have to say it........

 

I WON....!!!!!!!!!!!!!! AGAIN he he he:D :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hahaha, good girl...see, a bit of brutality always works! Well done...AGAIN!

Crash

 

 

 

 

DAY 1: 12/09 - S A R to British Gas

DAY 45: 27/10 - Data Non-Compliance sent off

DAY 67: 18/11 - N1 Deemed served

DAY 114: 03/01 - Judgment served £60 cheque rec'd; Prelim sent for overpayment refund of £393.06

24 Days: E2Save Settled in full £70

59 Days: Barclaycard claim Settled in full £134.39

162 Days: Halifax Settled in full £1543.80

179 Days: Barclays1 Settled in full £2450.45 + £447.02 in costs

254 Days: Barclays 2 Settled in full £1450.91

 

Advice & opinions offered are personal, and are offered informally, without prejudice & without liability. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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