Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

gmex2005 vs First Direct | SETTLED 08/08/06


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6476 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I've been a long time browser of the site (including the FAQs!) and have been reading with interest about peoples' experiences with their claims.

 

Anyway, I finally got round to sending my DPA letter on May 9th and received a phone call today, from Linda Young to confirm my identity. I'm expecting the requested DPA info on the next few days.

 

I already know that over the last 2 years I have been charged over £1000, so for the full 6 years, I'm expecting it to really mount up - especially as I was a student for some of that time and I know I was regularly charged.

 

From what I can see, the claims against FD are following a familiar pattern, but I'll keep you posted, especially if anything unusual happens.

 

Keep up the good work with the site!

Link to post
Share on other sites

Thanks, good luck!

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

Link to post
Share on other sites

  • 2 weeks later...

Statements + Notes received Tuesday 23rd May.

 

Total Charges since December 2000 (when the account was opened): £1696.50.

 

Request for Repayment letter will be sent by recorded delivery today.

Link to post
Share on other sites

Similar amount to mine. Expect the money by the end of June/Mid July.

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

Link to post
Share on other sites

  • 4 weeks later...

I am about to prepare my LBA to send tomorrow. I have some more charges being taken from my account tomorrow which I obviously want to claim back as well.

 

I just wanted to know whether I have to add anything to the LBA to explain why the amounts being claimed on the two letters are different, or can I just modify the figure and let them worry about it?

Link to post
Share on other sites

No need to update the amount, the same happened to me and they never questioned it.

 

Sock it to em!

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

Link to post
Share on other sites

  • 2 weeks later...
  • 3 weeks later...
  • 2 weeks later...

hiya

i claimed my moneyclaim on 16th july - it was aknowledged on 21st by first direct - i got an offer of half on the 22nd sent bback saying i wanted the full amount same day - got an ooffer for the full amount today - yours will probably have changed to served today if not acknowledged. it wont be long now

 

 

£££££££££££££££££££3Pay day will be soon£££££££££££££££

Link to post
Share on other sites

Summer - don't worry too much. If they do not acknowledge your claim within 14 days of the date that it is deemed to be served you will win by default - and you may get the chance to send the bailiffs in!

 

Also, did you claim online or throught your local court? I guess that if it was the local court, it may take a few days more.

 

I left home before the post this morning so don't know if anything has arrived, but I will keep you posted.

Link to post
Share on other sites

Thanks for your support and I submitted it online, as well as sending a hard copy of the claim and particulars by recorded delivery to First Direct, hoping that everything would go through much quicker.

 

Good luck with yours and I trust you have a reply drafted ready to send

to DG Solicitors???

Link to post
Share on other sites

Hi again - no offer yet, but I have received the hard copy "Notice that Acknowlegement of Service has been filed" and it states that they intent to defend all of this claim.

 

I seem to remember that some of the earlier FD claimants received similar notice that FD intended to defend - but I haven't seen it some of the recently settled claim threads. Is that because they now don't state that they intend to defend all claims, or because everyone now knows that they are likely to make an offer anyway?

 

Just a bit of reassurance needed for the final stages!

Link to post
Share on other sites

I am presumming and would stand corrected but I think this is just a paper exercise ie they have to do this to keep in line with the court procedures - I have not had my FD acknowledged yet but I have recieved the exact same letter as you this morning from Alliance & Leicester which was acknowledged a couple of days ago.

Link to post
Share on other sites

Yes, the notice I received was from the courts - it's probably just the random nature of Royal Mail that determines which bits arrive when for different people.

 

Anyway, thanks for the info - will post again tomorrow when, hopefully, I might have received an offer.

Link to post
Share on other sites

Received offer of full amount today. Replied by fax and Special Delivery with confidentiality clause crossed out.

 

I like the confidentiality bit - why do they think I should keep quiet about them paying me my own money back, which I believe they have taken from me unlawfully? It's a bit like someone stealing your car, returning it after 6 years and asking you not to call the police!!

 

Cheeky blighters! :)

Link to post
Share on other sites

Well done hopefully they will do the same for me next week!!!

First Direct - Settled in full :eek:

Lloyds TSB - AQ completed Central London CC :confused:

RBS - Settled in full :p

Morgan Stanley - Settled in full :lol:

Capital One - Settled in full ;-)

Citi Cards - Transfered to Mercantile Court 19/10/06

Nationwide - Settled in full 8)

Capital One Acct 2 - Prelim letter

Link to post
Share on other sites

Fax is probably fine to set the ball rolling on the refund - I just sent mine by Special Delivery so I could make sure that they had received it with Track and Trace.

 

However, I also have an irrational suspicion that faxes never work properly for me. :)

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6476 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...