Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Phonesurgeon VS First Direct


Phonesurgeon
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5450 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 68
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 3 weeks later...

hi phoesurgeon

 

good luck, they will generally file a defence from all the threads i have read on this site, don't worry you will get your money, as they say, "the suns always shines on the righteous", and that ain't First Direct.

 

if they don't up their offer and file a defence, when you get to the AQ stage there is a great thread on this site r"new strategy for allocation questionnaires" it is a must read for anyone at this stage. Sorry i have not yet worked out how the post the thread.

 

hand in there and don't let them off the hook

 

regards

 

ellie

Link to post
Share on other sites

Smartellie, we seem to be at the same stage, I submitted my AQ two weeks ago, am claiming 7.5K, have heard nothing since, from reading other threads court dates seem to be set in July, I suppose that depends on how busy the local court is!

Link to post
Share on other sites

hi talkingheads (sorry for hijacking your thread phonesurgeon)

 

are you another member of the First Direct Fan Club??

 

i have got until the 14/5 to submit my AQ, i made a cock upon the stat interest calculation (sorry blond moment!!), and did myself out of a grand. I have had some very helpful advice from GaryH on the allocation questionnaire thread about amending the particulars of claim, it will cost me £65 on top of the £100 for the AQ, shouldn't delay matters too much, court have confirmed that, so you can guess the rest, i will be sticking my favourite bank for another £1K. Should pay off another debt eventually when they pay out.

 

good luck with your claim

 

ellie

Link to post
Share on other sites

  • 2 weeks later...

UPDATE

FD has filed a defence and to my knowledge denied i was entitled to anything and.... thats it... no explanation why...

Anyway i received the AQ and tommorow will be filed at my local court.

 

QUESTION TIME:

on the draft order for direction i am a bit unclear on claimants point c) and d).

 

Can anyone please offer advice?

Link to post
Share on other sites

  • 1 month later...
Guest ian cognito

This seems to be taking an awfully long time, have you tried contacting FD about your claim, I think we started at a similar time and my claim was paid out a month or so ago, although I have to admit, I did accept a slightly lower amount than my claim to get it over with.

 

My son currently has a claim going with HSBC on which they approved a refund on 12th June and as of today he still hadn't received any money off them, despite the court only giving them to 29th June to negotiate a settlement. He phoned them today and they apologised as it had been overlooked and said they would refund his account by tomorrow so we shall see.

 

If I were you, I would try giving them a ring just in case, I doubt they will be wanting to appear in court and you may be able to give them a gentle nudge in the right direction.

 

Good luck!

Link to post
Share on other sites

Don't accept it. If you're confident with your figures, be prepared to go on and get everything that is rightfully yours. Best of luck, not that you need luck - you need patience more than anything!

 

FD has been appalling in its treatment of me down the years; I am disinclined to settle for less than the monies owed to me and it's incredibly empowering to take them on knowing that if you work out your case well, the law is on your side.

Link to post
Share on other sites

  • 3 weeks later...

UPDATE:

My court case has been transferred to leeds mercantile court and i ve received a case management form... notification sent by the leeds court 18th July 2007.

Case management to be heard on 04/10/2007. Sent a letter to solicitors to try and settle before that... haven't heard... i gave them till the 03/08.

Now what to do?

Anyone help please...feeling a lot uneasy...

Link to post
Share on other sites

UPDATE:

My court case has been transferred to leeds mercantile court and i ve received a case management form... notification sent by the leeds court 18th July 2007.

Case management to be heard on 04/10/2007. Sent a letter to solicitors to try and settle before that... haven't heard... i gave them till the 03/08.

Now what to do?

Anyone help please...feeling a lot uneasy...

 

 

hi phone surgeon

 

don't panic, it does seem to be dragging on an awful long time, its looks from what you have put on the thread that it is not a trial but case managment, from what i have read of other threads with the leeds cases is that they have put a lot together and may be trying to deal with them as a job lot; other point could be, are you trying to claim contractual interest ? and it is a prehearing on that particular aspect as to whether it can proceed; its a bit difficult to determine; if i were you i would pop over to the other threads on allocation questionnaires new strategy and ask GaryH one of the mods for his advice, he is very helpful and spot on.

 

good luck

 

eliie

  • Haha 1
Link to post
Share on other sites

  • 2 weeks later...

HI peoples

Just been on the phone with the helpdesk at the Leeds Mercantile Court and i ve been told that DG solicitors have not filed their Allocation Questionnaire.

The last date to be filed was 4th June 2007... some 8 weeks ago!:eek:

In the meantime my case has been allocated a Case Management date...

What to do next?

Any ideas appreciated.

 

I was thinking about ask the judge to strike out their defense...

If so how do i go about it?

Link to post
Share on other sites

  • 8 months later...
  • 1 year later...

Another update

 

It has now been more than 2 years and my claim against FD is still pending.

2 yeras+ at £1.26 per day(8% stat interest)surely interest alone is mouning up at the same amount of claim....

 

Oh well go figure this lot!

Link to post
Share on other sites

On 23rd we all gonna know the decision of the House of Lords(Law Lords) regarding the permission for the bank to appeal the high court judgement.

What i wannaknow is... when in blooming season this stay will be lifted?

 

DG solicitor aren't shifting and it is looking very much like they will "actually defend" the claim.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...