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sy v mbna


sy7227
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Sent SAR letter to mbna & their response was a letter concerning my letter about default fees on my account (I haven`t even sent prelim letter yet). They state that their charges are set out precisely to me & I signed to agree to them. They also state that the charges are fair & enforcable. This is the funny part they say as requested we have enclosed details of your staements. (This is 1 page with just the charge dates listed going back as far as 2003) This part is better, they say they would like to resolve this matter by enclosing a cheque for £370 straight of the bat (result in part) this is a good will payment but this is the basis that this is the full & final settlement. They have credited my account with the £10 I sent for SAR but this according to them was a mistake. I have not totaled the charges on the page they sent as I feel I do not have a full & accurate account of charges & interest I am entitled to. I will post the cheque into the bank but they have sent a form for me to request my full statements or copies of my full personal data.

 

What I want to know has anyone else had this from mbna?

Can I still cash the cheque & claim the rest of the charges as I know there is more because I took me a long time to clear them & eventualy pay the account off?

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