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    • how did you pay them? dx  
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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filed My Claim with the courtq


utterchaos
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i have submitted my claim to the court on the 1st feb, in total its 9252.67p i am claiming, so now i guess its just sit back and wait to hear something, the court told me they will be incontact with me in 14days is that about right?

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Yep, you'll get an Acknowledgement with Intent to Defend and roughly about the same time money will start going into your account. Should be in the next week or so :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

just got a letter from the court saying that the claim was issued on the 6th of feb, tho it was handed in on the 1st, and that it was sent to the defendant on the 13th(so tommrow i guess) and it is deemed to be served on the 15th february, and they got until 1st march to reply, so i guess i just wait a little longer then.

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Hi,

 

it will all arrive in time, mine took 7 days from the date the claim was served on Nationwide and the full amount has still not beeen credited but i have spoken to them and received confirmation that all monies are being credited.

I Guess they need more time to keep up with all the corrections!!

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Hello utterchaos!

...so i guess its just wait and keep checking the bank now, lol
May not be quite as simple as that!...lol

Whilst U are 'waiting', utilise your time by checking out others threads, in which they have next been sent an ALLOCATION QUESTIONAIRE to fill in by the Court.

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  • 2 weeks later...

If I have been helpful please click on my star and add a comment.

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well i had a "correction" payment into my account today for £151.44 so i guess they are starting to pay me so seems good so far a little short of the £9252.67 lol but seems they want to pay me

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just checked a full statement, and it states refund of interest charge of £151.44, so must be pat of the main payout then as the interest was more than that, but i have to separate claims as the amount was over 5000.

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