Stonelaughter vs Argos Card Services ***WON***

[Movingon]

Yes it does mean that; and you don't have to agree to it if you don't want to. Why should you be silent about getting back what was always yours anyway...

[Movingon]

Letter signed and is being returned today.

[Movingon]

Cheque received and another one bites the dust!!

[Bru]

Brilliant...

 

Must say one of the most enternaing threads I've read so far.

 

Congratulations by the way

 

Bru

[mechs]

Cheque received and another one bites the dust!!

 

congratulations Tom

[englishrose]

Congrats, this gives me hope. Argos is one of the ones i am going to enjoy getting the most.

[Movingon]

I wrote to Argos today, thought you might like to share my joy at writing this letter...

 

ACCOUNT CLOSURE

 

I write regarding my account, referenced above. I have to say, along with the main purpose of this letter, that I am utterly disgusted at the way that Argos Card Services play fast and loose with the Law, the legal system and their customers in the day to day running of accounts, and also when faced with a customer complaint.

My complaint earlier this year was always going to be uneconomical for Argos Card Services to defend in court and yet, in an attempt to delay, frustrate and intimidate me, you allowed the complaint to escalate into court action before you finally settled the matter “on a commercial and goodwill basis”. Do I have to point out that if there had been any goodwill involved that you would have settled the matter some weeks earlier when I wrote my preliminary letter requesting a refund? Do I have to further point out that by allowing it to escalate into court action you increased the costs to yourself not only in the size of the refund, but also the fact that your customer service staff, your legal department staff and goodness knows how many others had to carry out additional processing related to the matter? How is this good commercial sense?

As a direct result of this individual matter, and your obfuscatory, intimidatory approach to it, you have lost a customer permanently; I will never use an Argos Card Services provided card again, and I will take active steps to discourage people I know from using them. I now feel that our relationship has irretrievably broken down and therefore I enclose herewith my Argos Store Card; please accept this letter as formal notice that our agreement is terminated with effect from 17th September 2006 in accordance with Clause 11 of the terms and conditions. You will note that the balance is clear.

[Tinkerbelle]

I wrote to Argos today, thought you might like to share my joy at writing this letter...

 

LOL.... Nice one! Like the letter

[Bookworm]

Do I have to further point out that by allowing it to escalate into court action you increased the costs to yourself not only in the size of the refund,

 

Not to forget the taxpayer's money, which subsidises the Court system.

 

Nice letter. Of course, they won't take a blind bit of notice, but hey, it makes you feel better.

[mattybenjamin]

Hi guys, bit worried, need some help please. I am not the most legal sighted person and have been bluffing argos for some time now. I have asked for £284 back and have the standard 'we will give u a goodwill of £75' which i am not accepting. Anyway I recieved court letter today as I am fed up, have sent the 2 letters giving them time to cooperate but no joy so they have till 2nd Nov to reply. Does anyone think they will actually go the full hog to court and if so I dont really know what I am doing and am worried I will lose and waste my time??? Please help....

[Movingon]

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