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    • Hello, You can't make EVRi investigate something. The only thing you could potentially look to do is take EVRi to court for the value of the lost parcel, however with a value of only £25 there will be limited point to doing that.
    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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birchave0 v Just about everybody!!!


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Thanks

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A friend told me about this site after Barclays refunded her bank charges. I must admit I'm not one to be up to date with what's happening in the financal world but when she told me what had happened alarm bells started ringing. I will admit I'm not the best at managing my bank accounts, etc but I think nobody deserves to be ripped off like this. After reading a lot of the threads on this site I find (thank God!!) that it's not just me who forgets to pay their credit cards on time or who dos'nt get to the bank in time to pay in funds, therefore becoming overdrawn. I opened my account with Lloyds when I left school in 1988, I shudder to think how many charges have been slapped on since then as normal life throws it's fair share of s*** my way. Just the normal stuff really, redunduncy, student life, trying to buy your first home, if only none of the charges had been applied in the first place I would have probably had enough money for the deposit on my house! Instead of today still being overdrawn! So I have made a decision, I have followed the template letter and today Lloyds TSB and the Halifax are getting letters. I have asked for all the required information to calculate my charges to date and enclosed the ten quid, etc, etc! Wish me luck! I feel I may need it! After this the credit cards are next! I have noticed that although the credit card companies have dropped their charge to £12 the interest rate on all of them has gone up, is this legal? If anyone can offer advice, support and probably a box of kleenex along the way I would be most grateful

cheers

Birchave0

9-1-07 S.A.R - (Subject Access Request) sent:o !! Lloyds and Halifax!

20-1-07 S.A.R - (Subject Access Request) sent Capital One

20-1-07 S.A.R - (Subject Access Request) sent Halifax Card Services

20-1-07 S.A.R - (Subject Access Request) sent Marbles

20-1-07 S.A.R - (Subject Access Request) sent Halifax (Birchave0's sis)

8-3-07 PPI refund Lloyds TSB Loan £1200 + £2900 off loan balance

22-5-07 Halifax *Won* £1025

23-9-07 Goldfish 8k balance written off, £2300 PPI + charges returned, no agreement

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Welcome!

 

You seen to have a good idea of what to do already. It is daunting and a lot to take in when you first start, but when you get your head round the idea that it can be done, you will begin to feel empowered!!

 

As far as the credit card charges are concerned, they are as unlawful as the bank charges. The OFT ruled that they would only become involved if the charge was greater than £12, but if you read the many, many threads on credit card charges you will soon see that people are getting these back as well.

 

If you start separate threads regarding each of your accounts then you will get support and help from those who are further down the line than you and have been in your position. Each bank will respond in different ways but ultimately, they all pay out.

 

So, good luck (not that you'll need it) and remember, there are plenty of people on this site who will be more than willing to offer help, support and Kleenex. ;)

 

Spot

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

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thanks so much, I have started a new thread for both Lloyds and the Halifax so I won't get into bother! I think these two will be enough to deal with for starters. I am going after the credit cards as well though as soon as I feel I can cope! Thanks again and I will check out your threads

cheers

 

Birchave0:oops:

9-1-07 S.A.R - (Subject Access Request) sent:o !! Lloyds and Halifax!

20-1-07 S.A.R - (Subject Access Request) sent Capital One

20-1-07 S.A.R - (Subject Access Request) sent Halifax Card Services

20-1-07 S.A.R - (Subject Access Request) sent Marbles

20-1-07 S.A.R - (Subject Access Request) sent Halifax (Birchave0's sis)

8-3-07 PPI refund Lloyds TSB Loan £1200 + £2900 off loan balance

22-5-07 Halifax *Won* £1025

23-9-07 Goldfish 8k balance written off, £2300 PPI + charges returned, no agreement

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Share on other sites

  • 1 month later...

:) I think I have won!!!!!!!!

I complained to Lloyds about the PPI on my loan with them, told them the loan was sold on the "need the PPI to approve loan basis". I have waited 4 weeks and then had a phone call from the insurance department.

After I told them the facts they have decided in my favour.

I had a small loan in 2000 which was topped up in 2002 by a much larger one (including the dreaded PPI). In 2003 I rang them to cancel the PPI they said I couldn't, instead they restructured my loan over 7 years instead of the original 5 to make the monthly payments less. I have since found out they should have offered me a new loan with no PPI.

Well the top and bottom of it is all the insurance I have paid up to date on the 2003 loan is to be refunded against the amount I still owe, this will reduce the amount and shorten the time left on it. The insurance I paid on the first 2 loans is to be refunded into my current account!!!!! I think it's about £1000!!!!!!! Whoopeeeee!!!!!!

I have asked for everything in writing before I accept, only thing is they say I can only have the interest on the insurance back on the 2003 loan and not the 2 previous ones, is that right, does anyone know????

Thanks in advance

Birchave0:-)

9-1-07 S.A.R - (Subject Access Request) sent:o !! Lloyds and Halifax!

20-1-07 S.A.R - (Subject Access Request) sent Capital One

20-1-07 S.A.R - (Subject Access Request) sent Halifax Card Services

20-1-07 S.A.R - (Subject Access Request) sent Marbles

20-1-07 S.A.R - (Subject Access Request) sent Halifax (Birchave0's sis)

8-3-07 PPI refund Lloyds TSB Loan £1200 + £2900 off loan balance

22-5-07 Halifax *Won* £1025

23-9-07 Goldfish 8k balance written off, £2300 PPI + charges returned, no agreement

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