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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ist Credit/Connaught Collections


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Hi Folks

 

Thanks to this site, I've learnt one hell of a lot in the last few weeks, thanks to all

 

I posted previously concerning my alleged debt to Ist Credit, at which I time I received a letter from Bishops Investigations, threatening to issue a Statutory Demand within 7 days, if I did not reply, etc, I didnt reply, no Statutory Demand issued.

 

Then received letter from Connaught Collections related to the same debt-, content very much along the lines of "pay up or else" including the same threat of issuing SD, I didnt reply- nothing happened

 

Last week received another letter from Connaught now offering me a 25% discount on this debt, and I can pay by installments

 

What is going on?

 

Anyway, have sent CCA request to them on 6th January, so the clock is ticking

 

Only difficulty I can anticipate is that they will send correspondence to my UK address, despite the fact that I will be in Saudi Arabia for the next 6 months and have given them my contact details there (they can phone me as much as they want at International rates)

 

Keep up the good work

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Thanks for the encouragement

 

Knowledge is power, something the DCA's etc are afraid of, they prey on the lack of knowledge of most people (including me, in the past), its nice to turn the tables on them and make them comply with the law.

 

Having said that, for me at least, the object of the exercise is not to get out of a debt that I owe, its to let them know that they have to comply with the law, before I will entertain any discussions with anyone claiming that I owe them money

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  • 2 years later...

i got a letter today warning me that their client may begin legal procceedings if a debt from a jd style card (these cards are all now obsolete) for a debt of 393.60 from 3 yrs ago is not paid in full in 7 days..

1st credit contacted me late 2008 asking for this money initially they said from rbs then another letter said from natwest, i called them but refused to give them my date of birth because i was not satisfied that they were genuine, i emailed them but got no response i now have this letter from connaught collections who alo want my dob , what shall i do?

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  • 6 months later...

Connaught Collections UK, Ltd. provides credit management and debt collection services. It also offers litigation and insolvency services. The company was founded in 1993 and is based in Croydon, the United Kingdom. As of December 23, 2005 Connaught Collections UK, Ltd. is a subsidiary of 1st Credit, Ltd.

__________________________________________

I came into this world with nothing and I still have most of it left.

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  • 1 year later...
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