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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • BankFodder
      Another P2G / EVRi Lost Parcel Claim

      By BankFodder · Posted

      I think we normally recommend people to follow the upload link
    • steam_hammer
      Another P2G / EVRi Lost Parcel Claim

      By steam_hammer · Posted

      I removed them as they have my email address on them, and so shall repost them once my Snagit scrolling capture thing starts working (needs reinstalling I think as it keeps falling over); they are an email that runs over two pages, so would be best suited to a scrolling capture. As for multi page formats, this is harder as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking
    • Tasou
      License points limit

      By Tasou · Posted

      Oh that is very helpful, thanks a million for answering my query. Looking at the license right now. At the front it says the issue date is 2022 (that's when I swapped it), but at the back it says 2015 next to Category B. So, I'm definately at 12 points, right?  
    • BankFodder
      Another P2G / EVRi Lost Parcel Claim

      By BankFodder · Posted

      The two PDF documents that you posted earlier are unavailable. I don't know why but maybe they are corrupt. I have deleted them Please will you post up again. Also please can you post multiple PDF documents in a single file multipage format, correct order right way round et cetera. Thank you  
    • Man in the middle
      License points limit

      By Man in the middle · Posted

      The New Drivers Act sees a driver's licence revoked if he accrues six points within two years of becoming a qualified driver. If you passed your test in an EU country, then that is the date you became a "qualified driver" for the purposes of that Act.  For drivers who became qualified more than two years previously, if they accrue twelve or more points within a three year period they face a mandatory six month disqualification unless they can persuade the court that they or others will face "exceptional hardship" if they are banned.  In both cases, the dates of the offences are used to calculate the relevant period.

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      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      WanTToMoveOn

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

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The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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charleyfarley v abbey ***WON***

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charleyfarley

charleyfarley

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AQ completed with excellent guidance from jonni2bad's guidance notes. I think I'll be raiding the kid's money box for the £100, but it's better spent on an AQ than on sweets.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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KnellyK

KnellyK

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AQ completed with excellent guidance from jonni2bad's guidance notes. I think I'll be raiding the kid's money box for the £100, but it's better spent on an AQ than on sweets.

 

I bet your kids wouldn't agree with that! I know mine wouldn't!

 

Good Luck with the next stage!

I'm behind you in this process with Abbey, so am keeping a close eye for when It's my turn!

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KnellyK

KnellyK

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Hi Charleyfarley

 

Thanks for the moral support pm!:)

 

It seems that Abbey are very busy at the moment and we're all here waiting to see what happens next! Not only to our own claims but to everyone else's aswell!

 

Keep us posted when you hear some more!

 

Knellyk:)

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charleyfarley

charleyfarley

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Hi KnellyK

 

It's exciting but sooooooo frustrating that you can't influence the process or speed things up at all. This next stage looks like it's going to be a month or so before we get any real developments, so it's good to be able to talk to other peope at the same stage in their claim.

 

Just have to keep smiling and wait for the postman, but news like Mad Nick's helps the wait go along easier. :)

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All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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Hi Foxy,

 

I've not heard anything since my Aq went in last week, but judging by some other threads there can be a lull of about a month until you hear from the court. I'm hoping mine might be a bit quicker because with being Fast Track I'm asking for standard disclosure which should focus Abbey's attention a bit more.....................but maybe I'm just being optimistic.

 

How about you, any news yet?

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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FOXYLADY1970

FOXYLADY1970

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hi Charley,

 

keep me informed great to hear from u i spoke to court today as i didnt send them copy of good will gesture and abbey had contacted them and said a payment had been made i did post letter recorded delivery to refuse it so sending that onto court now.

 

abbey not sent in AQ from them.

 

still little confused with this standard disclosure business i do understand what it means but how do u ask for it.

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charleyfarley

charleyfarley

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You request it on your AQ!!

 

But the judge will most probably state it in his directions. It speeds things up because the court date might be 2 months ahead, but disclosure of documents must take place much earlier than that.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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Just phoned the court to see what the score was about my AQ, and apparently there'll be a letter waiting for me when I get home.

 

Allocated to the Small Claims(that's a PAIN, because I wanted Fast Track for standard disclosure) with a date for 6th July...........that's months away!

 

I'll have to wait and see what the letter says about disclosure and exchange of documents.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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I wonder why they have gone small claim route?

 

6th July that's ages.........................

 

The courts are obviously busy with people claiming their bank charges back:)

 

Well, I can't really comment without seeing the actual letter, but I'm going to be sending everything off to Abbey asap........court bundle etc etc......to try and speed things up a bit.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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Letter from Court didn't arrive yesterday, so I snuck home at lunchtime today to get it.............................and it's still not arrived:mad:

 

Anyway, court bundle print run is all done. All I need to do now is copy my correspondence and statements, and find the obligatory pink ribbon to tie it up with a neat bow:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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hi charleyfarley,

 

looks like your be a busy man my bits are nearly done so hopefully will have them posted off by end of week

 

let me know what your order says and we can compare.

 

Foxy

 

You show me your bits Foxy, and I'll show you mine:) :)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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Foxy,

 

Still nothing from the court, which is just weird!!

 

You've done well to get everything ready so quickly. Don't forget to claim the postage back.

 

charley

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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charleyfarley

charleyfarley

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I was wondering where you were Charleyfarley! Thought you might have been reading stuff from the court ~ or comparing bits with Foxy.

 

It's frustrating all this waiting around isn't it?

 

Hi hun,

 

I actually had to do some work today, and then this evening I've been watching my son play football, which was good.

 

I can't believe I'm still waiting to receive the dirctions from the court. When I spoke to them on Wednesday, they said they'd sent them out already. I only live 10 minutes drive away from the place, I could have gone and picked them up.

 

Actually I'm hoping it's a mistake and the lady at the court has got me confused with someone else, and they've gone with my draft directions word for word:lol: :lol:

 

How about you?

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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KnellyK

KnellyK

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It's terrible when life interferes with your claim isn't it? :D :D Hope your son's team won!

 

You never know, they're probably busier in the courts now than they've ever been ~ so you might be lucky!

 

Abbey didn't acknowledge my claim but I have received their defence so I'm watching those of you at AQ stage closely to pick up tips!

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charleyfarley

charleyfarley

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They won 2-1 and it was a really good game.

 

I've got a busy week next week so I'll leave it until Wednesday to ring again if nothing turns up in the post beforehand.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Lady E

Lady E

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Oh Charley , I was hoping you had some news by now ! I have been back onto the court and the Judge is still looking at the AQs . I did get a tad worried as I saw another thread (cant remember who) and they were on the same timescale as us , and their papers were transferred from Lambeth County Court to the Mercantile Court . I was going to have a read this evening (yes I know it is Sat night) and see if that would make any great difference to my claim. Good luck - if I dont hear anything ,I too, will ring the Court on Wednesday .

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charleyfarley

charleyfarley

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Well lo and behold!! directions from the court............Notice of Allocation to the Small Claims Track on 6th July. (bo***cks)

 

Copies of all documents 14 days before hearing date(more bo***cks

 

Any costs for the successful party are limited to the maximum that can be claimed in the FT.

 

Court bundle nearly done and will be sent this week to try and chivvy them along a bit. Can't see me getting any money until the end of June at the earliest:mad:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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mariejader

mariejader

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Court bundle nearly done and will be sent this week to try and chivvy them along a bit. Can't see me getting any money until the end of June at the earliest

 

Not good news then, still at least once you have the bundle complete you can sit back and relax for a while and watch the 8% grow.

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charleyfarley

charleyfarley

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Not good news then, still at least once you have the bundle complete you can sit back and relax for a while and what the 8% grow.

 

You're right of course, mj.................I've just worked out that I'll earn another £100 while I'm waiting for court, so I'll just sit and wait:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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