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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

One Parking Solutions Windscreen PCN - private flat bays, share of freehold . - Durrington, West Sussex.


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1 hour ago, iamgnome said:

in any other part of the Property

previously approved in writing by the Landlord for that
purpose'

That sounds very much like a parking bay to me, presuming the parking bays are marked as such.

We could do with some help from you.

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Maybe I'm thick but what exactly are residents supposed to do now?  Get a permit, park for one hour and then move their car off the estate before they can come back after more than one hour, rinse & repeat?

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I just don't get what the Directors want to do here.

Surely they must know the bays are used by residents and what will happen if they bring in this one hour maximum nonsense.

We could do with some help from you.

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  • 4 weeks later...

Indeed.  It's them that will have to take you to court if they ever want to see any money.  They know full well how difficult it is for the private parking companies to win residential cases,. 

We could do with some help from you.

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Posted (edited)

Sadly - no.

They would have sued you because they reckoned you owed them the money they have invoiced you for.

The judge would have considered the matter and conluded you didn't owe the money.

That's all.

Edited by FTMDave
Typo

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Have you seen dbuk2000's result?

Absolutely thrashed a PPC in a residential parking case today.

We could do with some help from you.

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21 minutes ago, iamgnome said:

Also, could OPS now take me to court for both PCNs separately, or could it be one case?

It'd be up to them.  They could decide to combine the two tickets or deal with each separately.

Of course they could whitelist you, but then they wouldn't make any money.  Their job is not sensible management of a car park.  There job is to make up idiotic rules that motorists break so they can write their PCNs.

It sticks in my throat to say this, but maybe if at all possible for a bit respect their stupid rules and avoid PCNs.  If there are one or two tickets then OPS will be wary of doing court as they know how difficult it is to win well-defended residential parking cases.  If it gets to four or five then they are likely to be blinded by greed and to go for court.

We could do with some help from you.

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Sorry, I expressed myself badly.

Most people who come here are willing to go to court, but would prefer not to if at all possible.

We have a tiny minority who are terrified of court, even though we point out that a civil court hearing is no more intimidating that a job interview.

I was just pointing out that the more PCNs you get, the more money is in ir for the PPC, so the greater the chances of them doing court - which of course is damn obvious!

However, what we tend to see in residential parking cases is that the PPCs are reluctant to start court claims because they know about Supremacy of Contract and they know their case is weak.  But then when someone collects, say, five tickets, greed takes over and they rush off to court.  So i just wanted to point out that that was likely to happen.

Point taken that it is very hard to avoid getting their tickets.

If you do end up in court in the end - which is probable - then the number of tickets will not affect the judge's decision.  Either you have Supremacy of Contract or you don't.

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Yes, well done.

If you have a look at post 9 of dbuk2000's thread there are links to other cases featured on the Parking Prankster's site  https://www.consumeractiongroup.co.uk/topic/466177-ukpc-2x-windscreen-pncs-claimform-forgot-permit-appealed-res-parking-my-own-space-east-croft-house-86-northolt-road-south-harrow-ha2-0es-claim-dismissed/#comments

Also have a read of dbuk2000's Witness Statement.

 

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3 hours ago, iamgnome said:

Also to add, have checked the council site and they have no planning permission for the signs.

As this goes against their ATA, I presume their request for my keeper details from DVLA was unlawful?                                                                      

Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone.

3 hours ago, iamgnome said:

Judging from dbuk's case, I probably don't want to add this to my WS. But, I am keen to sue them on this point.

But sue them for what?  They haven't really done much apart from sending you stupid letters.

Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot.

Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands.

Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them.

If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.

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59 minutes ago, iamgnome said:

Also, I've mentioned the signs to the MA. He sounds like he's freaked out by his email reply.

Well done on keeping the heat on him!

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Whatever the nuances of the law, they will be lost on OPS, who like the rest of the PPcs never bother to get planning permission, ever.

When they get a new contract they don't want to delay issuing PCNs by deigning to follow the law, especially as the period when they take over and the parking restrictions are new is the time when they can catch most drivers out.

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