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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MET ANPR PCN - occupants left Southgate premises - Appeal Refused - Starbucks/McDonalds Southgate Park, Stansted Airport CM24 1PY ***Cancelled by Euro Garages***


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Reply from euro garages this morning

 

Morning,

 

We can confirm the below Parking Charge has been cancelled.

 

Regards,

 

No reply from Met yet

 

I must admit a little bit of me wanted to get to court to teach Met a lesson.

Edited by Honda Z50M
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21 minutes ago, Honda Z50M said:

No reply from Met yet

Why do you say that?

Have you contacted them?

If not, it is probably a good idea to do so.

An assurance from a third party (euro garages) doesn't really mean much...

We could do with some help from you.

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24 minutes ago, Honda Z50M said:

I haven't, euro garages would have so awaiting met to confirm

Shouldn't really be assuming things.... but, as you say, no harm waiting a couple of days.

 

Any bets on whether MET get in touch guys?😅

We could do with some help from you.

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This is excellent news - well done.

Make sure you keep the mail from Euro Garages though, MET are perfectly capable of "forgetting" to cancel.

We could do with some help from you.

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I received another email today from Starbucks area manager saying they will contact Met to get charge cancelled BUT guess what it was from a euro garages email address so who do you think owns the franchise for that Starbucks...........

So still waiting for Met to confirm but area manager will contact them again.

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Still no response from MET so sent email this morning

Dear sir/madam,
 
Please be aware this parking charge has now been cancelled by Euro Garages for which you will have correspondence from them for.
 
I do have confirmation email from Euro Garages.
 
I also request you delete ALL data you have stored pertaining to this charge, me and my vehicle.
 
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Very pro active. Keep up the pressure...

 

Also,

On 09/11/2023 at 14:40, Honda Z50M said:

I received another email today from Starbucks area manager saying they will contact Met to get charge cancelled BUT guess what it was from a euro garages email address so who do you think owns the franchise for that Starbucks

Might be useful to post that email addy for future victims... I'm sure there will be plenty!

We could do with some help from you.

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I don't think it's a big deal if MET are sulking and are refusing to confirm cancellation.

They have at least crawled back under their stone.

Just make damn sure to keep all these communications in case they later try to resurrect the claim.

We could do with some help from you.

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  • FTMDave changed the title to MET ANPR PCN - Appeal Refused - Starbucks/McDonalds Southgate Park, Stansted Airport CM24 1PY ***Cancelled by Euro Garages***
  • dx100uk changed the title to MET ANPR PCN - occupants left Southgate premises - Appeal Refused - Starbucks/McDonalds Southgate Park, Stansted Airport CM24 1PY ***Cancelled by Euro Garages***

Just make sure you keep the Starbucks/Euro Garages' e-mail

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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  • 5 weeks later...

LittleA has already started his thread Honda...

https://www.consumeractiongroup.co.uk/topic/464614-met-cctv-pcn-_-occupants-left-carpark-southgate-park-stansted/#comment-5243015

Also,

Don't know whether you want to annoy/pester MET. (I'm bloody minded!)

You do actually have the RIGHT to demand that they erase your data.

There are a number of reasons, but yours is probably

 

"The organisation no longer needs your data for the original reason they collected or used it for."

 

Take a look here...

https://ico.org.uk/for-the-public/your-right-to-get-your-data-deleted/

Do let us know if you have any fun with them...

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

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