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    • All righty, seems I know why it was so quiet, basically the case was in transfer. I just got a letter from my local county court stating that they will be now taking over from Nots (dated 28 May 2024, wow) But no other correspondence so far. Will keep you posted
    • Hey,  I've messaged my husband but he is not contactable while he is in work. As soon as he is on his way home I will find out which finance company we used. I'm so sorry, I just don't know.
    • Okay, I have read your claim form. A pity you didn't come to us earlier. You haven't pleaded any legal basis for your claim and you haven't cited the Contracts (Rights of Third Parties Act. How long have you been aware of this forum? We will have to bring that out later when you do your witness statement. Once again, do the reading very carefully. I suggest that you wait until Monday before coming back here and confirming that you have read everything. And in particular, as I have indicated, read the thread which I posted above very carefully and in particular we the details of the contractual terms which were discovered and get a copy for yourself. Post a link to them in this thread as well for other people to see. They are relying on the fact that you don't have a direct contract with them and they are referring to a contractual term which is apparently in the contract between them and Packlink which specifically excludes third parties. You will definitely want to see this. They have tried to rely on this before but they have never produced the contract. In your witness statement you will have to request that they produced the contract in court. In terms of the mediation, frankly we would have advised you to decline mediation. It's all done secretively. Nothing is ever revealed and of course they will try to get you to compromise on the amount of money you are claiming. We would strenuously suggest that you don't give up a single penny. Do the reading that I have suggested, find the details of the contract which I have told you about which accepts direct liability to you, the customer – and post it here.
    • If there is no reply to the "nasty" mail in 48 hours, then please come back here and we can assess what to do.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

UKPC DCBL - PCN 2019 - now claimform - McDonald's Gelderd Road Leeds ***Claim Discontinued***


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they already know that but keep panicking...

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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8 minutes ago, mrk1 said:

Who gave me a ccj last time then? 

But there is a legal process.

 

The fleecers have to formally threaten legal action with a Letter of Claim.

 

Then they have to issue a claim form.

 

After they have to win the court case.

 

If by some freak they did all that, as long as the motorist paid within 30 days, there would be no CCJ.

 

CCJs are only given to people who, having lost in court, defy the court and still refuse to pay.

 

That's why we harp on about updating car log books, etc., so you don't miss the whole court procedure and end up with a CCJ by default.

 

1 hour ago, honeybee13 said:

DCBL can't take you to court. I see FTMDave is hovering, I'll let him tell you.

LOL, HB.

 

I was at work unfortunately, but as the computer is always on it'll have seemed I was hovering!

 

On a break now so i can scribble at last.

We could do with some help from you.

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Hi I think the term is back door ccj.

Moved address without informing.

1 year later found out I had a ccj.

There is a thread but can’t find it.

On phone and this app is a bit dinky with mobile.

Same situation.

Parking on private land. 
 

Someone did mention I may be able to get removed but need to pay £285 or something and it’s not a given. 
 

So as it is looks like I’m safe from another ccj. I’ve sent that to manager.  Need to email ceo. Might even get Ronald McDonald involved. 

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4 hours ago, honeybee13 said:

Tell us more please. What happened last time?

 

Is there a thread to link us to?

I think it's this HB -

 

We could do with some help from you.

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  • 3 weeks later...

Have you had a reply from (a) the local McDonald's manager or (b) McDonald's CEO?

We could do with some help from you.

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He never got back to my strong email telling me it's well within his right to help me with this and drop charges, he said as it's gone to debt collection nothing he can do. Which is rubbish, I called 2 times but wasn't in.. before xmas... I will try again today now!

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The CEO of Mcdonalds??? I can't imagine someone who is managing 5000 restaurants is going to take the time to help me out...?

 

I am now concenred about this letter of claim?!

So it just happens that DCBL just randomly set up a solicitors then... oh yes love the law.

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Of course the CEO of McDonald's won't read your mail.

 

The CEO's team will though and may well help you out.

 

We have had loads of PCNs cancelled after e-mails to the CEO.

 

But if you prefer not to even try and choose instead to be taken to court, then fine, your choice.

We could do with some help from you.

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Just lay it on thick about being a genuine, and regular customer.  Attach any proof of payment.

 

Add that you've contacted the local manager but s/he refused to help you.

 

Just keep it simple. 

 

The idea might fail miserably, but it's just an e-mail and surely worth a try.

We could do with some help from you.

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As written on your other thread:

 

1.  Presuming you don't have this paperwork, and presuming they don't formally know your new address, SAR UKPC today (not DCBL) and add a new first paragraph "Firstly, would you kindly note that I no longer live at XXXXX, my new address is XXXXX".  Get that off today 1st class with a free Certificate of Posting from the post office.

 

2.  This evening knock up a draft of a snotty letter.  There are loads on the forum.

 

3.  This evening explain to us, succinctly, how you got these five invoices.

We could do with some help from you.

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5 hours ago, FTMDave said:

As written on your other thread:

 

1.  Presuming you don't have this paperwork, and presuming they don't formally know your new address, SAR UKPC today (not DCBL) and add a new first paragraph "Firstly, would you kindly note that I no longer live at XXXXX, my new address is XXXXX".  Get that off today 1st class with a free Certificate of Posting from the post office.

 

2.  This evening knock up a draft of a snotty letter.  There are loads on the forum.

 

3.  This evening explain to us, succinctly, how you got these five invoices.

Hi. I’m confused. I replied to this earlier? And have a big rundown. 
 

Presuming I don’t have paperwork as in which one? 
They have my address now. As on the last SAR I wrote to them for McDonald’s ticket they sent all this new stuff back.  

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Ignore the above.

 

With two threads there was just some confusion, that's all.

 

Thanks for being so clear about what happened at the shopping centre.

We could do with some help from you.

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Email back from Mcdonalds CEO team..

 

"""I was sorry to learn of your comments that you have received a parking fine for overstaying at our car park.
 
I can confirm this parking area is managed by an independent company who are responsible for monitoring the car park and taking details of registration numbers. I regret that when a parking contravention has occurred, we are unable to deal with any specifics or cases on an individual basis, however, if you do wish to pursue the matter, this will need to be done by following the appeals process outlined on the parking ticket.
 
As a further action after this point, you could contact POPLA, who are an independent body who rule on such matters. They can be contacted via www.popla.co.uk"""""

 

That's a no then.. I guess this is the least of my worries.

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Write back.

 

who says this is a fine please, it is not land controlled by any council, it is privately owned.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx is right.

 

Just composing something now.

 

Sorry to hear this.

 

McDonald's have never been particularly cooperative with parking tickets.

 

However, I would write again, given some companies have a policy of fobbing off the motorist with a first contact but then giving in to those who continue.

 

Send this but don't get your hopes up.

 

Dear XXXXX,

 

Re: PCN no. XXXXX, McDonald's Gelderd Road Leeds

 

thank you for your e-mail of XXXX regarding a demand for £160 from your agents UK Parking Control Ltd.

 

I am most disappointed to have received this bill, with threats about court action, for an alleged "overstay" of just 17 minutes during which I and my party were consuming food and drink, which surely is what McDonald's want. 

 

I am a regular customer of your restaurants.

 

I see the excuses change continuously.  The branch manager "couldn't" get the invoice cancelled because it "had gone to debt collection".  All that means is that an uninterested third party which does not own the debt had sent a single threatening letter.

 

Now you are "unable to deal with any specifics or cases on an individual basis".  Rubbish!  This is not a "fine" as you erroneously state, it is an invoice from a private company, a private company that you called in.  Of course you are able to call your dogs off. 

 

Regarding the appeals procedure, I am outside the timeframe for appealing as I never received the paperwork due to moving.  However, that is not the main point.  You are the organ grinder, and you can tell this company to cancel the invoice if you want to.

 

I have tried to be polite about this matter, and I thank you for your time, but let it me make it quite clear I refuse to pay this sum and should UK Parking Control Ltd. commence court action, which seems likely, I will add McDonald's as a Third Party to the claim.

 

All this unpleasantness could easily be avoided if you simply told your agents to cancel this bill.

 

Yours,

We could do with some help from you.

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