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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Blindly been paying £1pcm on Four Credit debts since 2018 - doorstep threats - help!


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Happy New Year all 

I received a couple of responses from Dryden in last few days after returning my letter of claim questionnaire plus cca request.

First my cca request letter was returned along with postal order along with a handwritten post it note stating "these have been returned as they are no longer required" 
They've written "drydens" on postal order so I'm guessing I can't get my pound back.

Then I had another response a day or two later stating they'd "received my letter the contents of which have been noted" and that my “account” has been placed on a temporary hold "while we contact our client with the details of your query" ...(so I'm guessing that will be the office or room next door /upstairs then :-)
"We will inform you of the outcome as soon as we receive a response from our client"

So does this look like I won't be provided with a copy of the cca within the time limit ? Can they still take you to court without providing it? 

Thanks

 

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you have the PO tear off slip? you can walk in with that and the returned PO and get your £1 back.

this is typical for Arrows, they think it absolves them from the act and supply faked copy and paste agreements typically NOT from the Original Creditor, claiming it is a reconstruction and does need any actual details pertaining to the customer.....

the time limit of 12+2 working days is only really of any use if you are paying, thus you dont ...till they comply. which could be months and might well not even be enforceable till we see it.

as for court...they'd be pretty silly to raise a claim without enforceable paperwork as they already know you wont wet yourself and blindly cough up upon a claimform arrival like 85% of people do, thinking DCA are bailiffs and have some magical legal  powers....:pound:

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx ,I think more and more that these dca's are chancers who prey on people's lack of knowledge and their resulting fear and worries 

I'll see what they send next

thank you

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been that way since the mid 70's when they 1st came about.

nasty nasty industry.

and 85% of people fall for their fake threats when they have zero legal powers whatsoever

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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