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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC/DCBL ANPR PCN - appealed PAPLOC Now Claimform - Mcdonalds Bristol Patchway, 562 BS34 5TQ ***Claim Discontinued***


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Well, if the OP had kept the evidence of the fleecers refusing to accept the appeal, it would have been good ammunition down the line. 

I'm constantly amazed by people who lose important documents whilst in a legal dispute. 

Still, they might get lucky and get hold of it during a SAR...

  • Like 2

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Just in case you missed it among DX's lengthy post,  you should include an unambiguous statement of your change of address in your snotty letter. 

  • Like 1

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  • dx100uk changed the title to UKPC/DCBL ANPR PCN - appealed PAPLOC Now Claimform - Mcdonalds Bristol Patchway, 562 BS34 5TQ
  • 1 month later...
On 04/10/2023 at 18:02, dx100uk said:

pers i would be writing to them and stating the your only method of comms is in Writing by royal mail

ALL phone numbers & emails are to be deleted from their files and not used for any comms regarding our mutual claim.

 

On 04/10/2023 at 18:19, mystic_bertie said:

dx many thanks for your reply. I will send them a letter in the near future just as you suggested. I'm in the middle of packing and moving as per my eviction thread. I always redirect my mail anyway.

 

On 04/10/2023 at 20:18, brassnecked said:

Then just make sure they have your postal address and send a letter with it on a heading that  you don't accept comms by phone txt or email, with free proof of posting.

 

On 05/10/2023 at 00:19, mystic_bertie said:

brassnecked many thanks for your reply, i will get that sent after i move house

SOOOO, WHY ARE THEY STILL SENDING EMAILS?

According to DCBL's latest missive they got the OP's tel number and email from his defence form??!!

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  • 3 weeks later...

Usual scare tactic. "woo hoo! it's gonna co to court!"

Check mcol.

Post up a screenshot here.

It also looks like they got your letter about not using email...

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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  • 2 months later...
  • FTMDave changed the title to UKPC/DCBL ANPR PCN - appealed PAPLOC Now Claimform - Mcdonalds Bristol Patchway, 562 BS34 5TQ ***Claim Discontinued***

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