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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New strategy for Allocation Questionnaires


BankFodder
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If you have used the new strategy, was it successful?  

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  1. 1. If you have used the new strategy, was it successful?

    • Yes - the draft was made into an order
    • No - standard/other directions were ordered


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Do I send a copy of my AQ to Abbey
.

Not required, but recommended as a courtesy

Will the judge approve these directions

Hopefully, but nothings guaranteed

If I don't tick fast track and these directions are not approved then what will happen with standard disclosure??

The judge could decide:

1.Small claims + approve directions = Large claim, no costs + disclosure

2.Small claims + no directions = Large claim, but no costs liability

3.Fast track = standard disclosure, but possible cost liability

 

It's all slightly academic,since so far banks have settled before court

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My claim is with contractual interest. According to the CPR rules interest is NOT included in allocation considerations.........BU T does this only refer to statutory or to contractual also?

Statutory interest is claimable where no contractual interest exists and since statutory interest is excluded when deciding which track, I assume this applies to contractual interest as well. But that doesn't mean I'm right!!!

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  • 3 weeks later...

Implied and/or imposed contractual term regarding interest

 

Defendant charges interest to the Claimant, via the Account, at its published “unarranged overdraft rate” of XX.X%. The Defendant claims that it is entitled to charge this rate, by virtue of the Terms & Conditions.

 

The unarranged overdraft rate is charged to the Claimant, via the Account, when the Claimant draws money from the Account whilst he has not obtained permission from the Defendant for exceeding any overdraft limit that he has. It is in effect, a rate that the Defendant charges the Claimant when she draws funds from the Defendant when he has no right for doing so.

 

Using, that reasoning and maintaining the principal of equity, mutuality and reciprocity between the parties, the Claimant contends that he is entitled to an equal rate of interest in this case. The Claimant notes in particular that the Defendant erred in law, had no legal right to levy the charges to the Account and refused to refund the Charges when asked to do so by the Claimant.

 

If the Terms and Conditions form part of contract between the parties hereto then there is an implied and/or imposed term of contract that the Defendant must pay the Claimant at the same rate of interest which it reserves for itself, in similar circumstances. If no express contract exists between the parties hereto then the Claimant contends that an implied and/or imposed contract exists between the parties hereto relating solely to the Claimant’s right to charge interest to the Defendant at the rate which it reserves for itself in relation to similar circumstances.

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I am reclaiming on behalf of my sister, she will not go to the court

If there is a hearing which requires her presence and she fails to appear, she will lose by default.

 

so in section d on the allocation questionnaire do I put myself down as a witness
No

and can I go to court without her.
No
Or is there anywhere I can explain this?

What you can do is in Section G:

 

I request that Mr XXXX, accompany me to any hearing that requires my presence and that the court allows Mr XXXx to represent me as my lay representative.

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  • 4 weeks later...
  • 3 weeks later...

There is no need to give prior notice, merely inform court staff on arrival at court.The judge has discretion, but is very unlikely to refuse.

 

However it is advisable to either mention this in your AQ or send a letter to the Court Manager informing them that you wish Mr XXX to accompany you to any hearing requiring your prescence and to represent you.

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