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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC online statements?


Ian Appleby
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Lisa,

 

I appoligise in advance if I am "teaching you to suck eggs at all" but I have assumed you have no knowledge of excel etc !!!

 

So . . . click on the http:// link in Michael's post above, this opens a thread called "Imported" (by Vampiress)

Scroll down in this a little and you will see a heading "Bank Accounts" under this you will see:-

 

"England - Excel simple" click on this, then 'save' (save to a directory on your pc where you will find it) go find it and open, it opens a spreadsheet

 

You will notice it contains lots of figures, these are for example only, look at columns C and D, and carefully delete the entries, and then one by one from the top add your own figures from your statements, add a value in column C and the date incurred in D then you will notice the values under "Days since Offence" and "Interest 8%APR" update automatically !

Reapeat for all your charges going back 6 years, or to when you opened your account if a sooner date.

 

You will then have the total value and interest value you need to start your claim

 

If you get really stuck -come back and we'll try a different method to help you - but don't worry we were all new, and there is loads of help in here.

 

Above all persevere, you WILL get your money back and it will then have been all worthwhile !!!

 

Steve.

  • Haha 1

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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steve n, glad you finally found something constructive to do with your time instead of worrying over your claim! good man, that's what we need - a few more patient, helpful people to help all the newbie - don't stop when you get your money will you!!!

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Hey Lattie,

Don't worry I doubt I'll ever be able to give up this 'drug' LOL actually joking aside, I enjoy helping folk:-

(one of my hobbies is teaching scuba diving, completely unpaid of course)-so if anyone is interested in 'getting wet' just let me know ok :D

 

And where WOULD I be without ALL my many friends in here !!! :) :)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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