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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Can the JC compel you to do a training course?


Jaybee in CF
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Hi all, 

 

They've asked me to do an online work academy training course via the National Careers Service, however the training is merely on how to apply to a particular sector.  As I was under the impression this was a course you could take out of hours, I verbally agreed.  However I've now found it has to be done during business hours, and thus is taking time away from looking for work.  So, I don't wish to do it, however the joining instructions state I've agreed and sanctions will follow if I don't have a good reason not to do it.  

 

So, can the JC mandate I take this training course without my written agreement? 

 

TIA

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Normally, the claimant commitment that includes anything mandatory is agreed between claimant and Work Coach.  They read through the commitment as it is being produced and they then add it to a to-do list.

 

If you disagree with the claimant commitment, you can call 0800 328 5644 to ask for an appointment to have your claimant commitment reviewed, as you disagree with the one that has been issued.

 

There is no such thing as out of hours or business hours, unless you are already in employment for some hours and the course clashes with work commitments.

 

If you talk about business hours to the Job Centre, they may have suspicion that you are in paid work, while still claiming benefits for being out of work.

We could do with some help from you.

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45 minutes ago, unclebulgaria67 said:

There is no such thing as out of hours or business hours, unless you are already in employment for some hours and the course clashes with work commitments.

 

If you talk about business hours to the Job Centre, they may have suspicion that you are in paid work, while still claiming benefits for being out of work.

They're welcome to their suspicions as I most certainly have no other work.  My profession has very, very little to do out outside 8am-6pm as most functions are almost completely automated. 

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4 hours ago, Jaybee in CF said:

They're welcome to their suspicions as I most certainly have no other work.  My profession has very, very little to do out outside 8am-6pm as most functions are almost completely automated. 

 

Not sure what you mean by profession and functions automated. 

 

This could be Interpreted as you have professional activities within the hours 8am to 6pm, so are not actively seeking work.

 

Before you start raising issues with the Job Centre, think very carefully about how you explain any issues you have.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Yes they can mandate you to attend various courses if they feel the need.
They should have given you a to-do or a letter advising you have been mandated to attend and will face a possible sanction if you fail to engage.
Normally happens between the 6 - 12 months of claim starting.
It would also count towards your expected hours of job searching you would have agreed to on your claimant commitment.

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