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    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 
    • He also useing he girlfriend to phone and mesage people as well
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NPE/BW ANPR PCN PAPLOC now claimform - wrong reg - MJB Winelodge, Bridge Road, Lowestoft, Suffolk NR32 3LR


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Thanks DX, 

 

While your communications are direct, I do appreciate your knowledge and experience in these matters and genuinely value your input.  As far as I see it, the facts are the facts and I'm certainly not going to commit perjury in court by saying anything other than what the statement says.  I know you weren't implying that, I'm just saying that the statement tells the truth and I can't deviate from it. However, I do take your point about not playing my cards early. 

 

While they might have a technical point over a breach by leaving the carpark to get the money for the machine, I would counter that with the point that it was very dark and the machine had no lighting.  Also, the street lights were facing away from all signage resulting in poor lighting to read.  As a result, it's hard to be responsible for an accidental breach if you aren't aware of the terms when first entering the carpark.  However, I respect your advice if you think otherwise.

 

Can you confirm that I need to receive another Letter of Claim before having to respond?

 

Many thanks.

 

 

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Thanks gents,

 

I've obviously made mistakes with the statement of payment confirming me as the driver but it also helps to confirm payment was made, bit of a double edged sword but lesson learnt.

 

Point taken about not discussing points of law and yes, I can't see the difference between getting a quid from the chippy or anywhere else.

 

Also, good to know they can't enforce trespass or reverse trespass.

 

As advised by all of you, I'll let them make the next move.

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  • 2 months later...

Just received the Claim Form from the County Court Business Centre. 

Defend in writing on NB9 or pay within 14 days after date of issue. 

 

If I ignore then I'll be found guilty by default and a CCJ if I don't pay within a month. 

 

According to CAB, the court can decide to strike out a defence claim with no hearing if they don't see it as a valid defence. 

 

If it goes ahead the claimant can add further costs.

  Looks like it's decision time!  

 

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Many thanks honeybee13,

 

As requested, my answers are as follows:

 

Please answer the following questions for ANPR.

 

1 Date of the infringement 23rd February 2018

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 28th February 2018

 

3 Date received Can't remember - approximately within a week.
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes it does.
 

5 Is there any photographic evidence of the event? Yes, a photos of my car entering and leaving and the registration number
 

6 Have you appealed? [Y/N?] post up your appeal] No
 

Have you had a response? [Y/N?] post it up N/A
 

7 Who is the parking company? National Parking Enforcement

 

8. Where exactly [carpark name and town] MJB Winelodge, Bridge Road, Lowestoft, Suffolk NR32 3LR
 

For either option, does it say which appeals body they operate under. Independent Appeals Service www.theias.org

 

 

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Name of the Claimant : NATIONAL PARKING ENFORCEMENT

 

Claimants Solicitors: BW Legal

 

Date of issue – 18th nov 2021

 

Date for AOS - 6th dec 

 

Date to submit Defence -  20th dec

 

 

What is the claim for 

 

1.The Claim for the sum of  .... being due from the Defendant in respect of a Parking Charge Notice (PCN) for a contractual breach which occurred on .... in the private car/park land at ..... 

 

2.The PCN was issued as the driver failed to comply with the terms and conditions , as displayed . 

 

3.Despite demands, the charge remains unpaid. 

 

4.The claim also includes statutory interest pursuant to section 69 of the County Courts  Act 1984 at the rate of 8% per annum (a daily rate of £0.02) from .... to ... being an amount of ... 

The claimant also claims £60 recovery costs as set out in the Terms and Conditions  and in the ATA AoS Code of Practice. 

Edited by dx100uk
dates corrected.
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Thanks Honey Bee,

 

I've tried to set up an account but it's not accepting the defence password in the Important Note box on the bottom right of the first page.  I'll have to ask them for support.

 

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Thanks DX. 

I've already registered on the MCOL website and followed the process to and received the confirmation code and got the government gateway ID. 

It's just that after logging into MCOL I'm unable to proceed past 'Respond to a claim made against you' until my 'Defence pack password' is accepted. 

They've responded to my email and said that I can do the same by emailing them at [email protected]

I've just spoken to the County Court Business Centre.

I just have to complete and scan the docs and send them to that email address.

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Thanks for revising the dates for AOS and defence filing and the claim form thread link.

 

Thanks Brassnecked. Yes, it's good to keep that in mind.  It's crazy it's got this far!  As you probably know from Jan 2020 the BPA advised members not to pursue motorists for incorrect reg entry but it's only advise and not mandatory. 

 

 

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Thanks. 

Shame this case was a tad too early for the new controls on PPC's. 

Yes, de minimis can be used as part of a defence but I understand that a positive outcome can't be guaranteed.

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Quick question. 

I'm keeping positive about this but does anyone know if there are likely to be further added legal costs (other than already stated on the Claim Form) if the case goes against me and in what sort of price bracket? 

The Claim Form states £35 Court fee and £50 Legal representative's costs in addition to their claim.

  I just wondered what other costs they could add?

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