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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ECP/CST ANPR PCN Letter Before Claim - overstay - Wellington Street, Stockport


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Yes, as dx says, snotty letter time.  Do a search for "snotty letter" and you'll soon get the idea.

 

Was your car really blocked in by another driver or did you, er, just write that to put ECP off the scent? 😉

We could do with some help from you.

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Yes, I was looking at the car park on Google Maps when you posted, and see it's a very small car park.  Mind you I would have found it faster if ECP had bothered to put a street number.  Wellington Street is pretty long!  They really are illiterate oaves, their PCN goes on about the times of you entering and leaving Wellington Street.  Not Wellington street car park, the actual street!

 

Anyway, post up as soon as practicable a draft of a snotty letter.  The idea is to show them you know their case is pants and you'd be big trouble for them if they did try court.  That's the priority.

 

Is this place local to you?  If so it would be useful later for you to go back and take photos of the signage.  The signs seem pants, with no info. on entering except that it's P&D and only a tiny number of signs inside.

 

Do you have any proof of being boxed in?  Did you take any photos?

 

 

We could do with some help from you.

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  • dx100uk changed the title to ECP/CST ANPR PCN Letter Before Claim - overstay - Wellington Street, Stockport

Good work.

 

Just one tweak.  Your comments about "third worst firm of solicitors" and the SRA would be fine, but CST Law are not a real firm of solicitors, in reality a debt collection company called Credit Style are writing to you, and presumably getting someone fresh out of law school who can't get a proper job to send the letters.

 

So instead of "Dear CST 'Law' Team" write at the start "Dear unemployed law graduate reduced to signing letters for Credit Style".  It will show you've done your homework and then your other insults flow more smoothly 😀

 

At the bottom write "COPIED TO EURO CAR PARKS".  This is because all this fleecing and money-grabbing is not confined to PPC v motorist, unscrupulous solicitors in the disgraceful industry have a lot of previous for egging on their clients to start court cases, even if the cases are hopeless.  Let ECP know too that you would be big trouble for them if they did try court.

 

If none of the other regulars have comments, invest in two 2nd class stamps tomorrow and get two free Certificates of Posting from the post office.  That is the most urgent action done.

 

Now they may crawl back under their stone, but that's not guaranteed.  Use the time from now on to build up evidence against them.  Look up if they have planning permission for their signs.  See if anyone local can take photos of the signage for you.  Let us know of any proof you have of being boxed in.  Etc.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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