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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PM Vs Bank of Ireland


pmcmurrough
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i had the same situation with first trust and was informed by the court that

1 they have until midnight on the reply date and this can be done by fax

 

2 the court can have a backlog of disputes to be logged onto their system. the court rules say that they have 5 working days to clear any backlog

 

3 their is also something about a return date on a weekend, they will accept first post on monday

 

i applied for a default decree, and the dispute was on 2 days later. my default application was returned

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Well big surprise, just received a letter from the courts today saying that it has been disputed by the Bank of Ireland and that the hearing will be on 5th January 2007 at the local courthouse.

 

So any advice from anyone who has been to court against them would be welcomed. Do they actually get to court or settle outside it?

 

or any advice from anyone who has been to court against any bank and won............... It would be greatle appreciated.

 

In the same post today, I've just received a cheque from Capital One for £1122.12 who settled outside court, and last month received £702 from Abbey who also disputed but settled outside at the last minute. Why can't the bank of ireland follow suite? Surely the same rules apply?

 

Thanks

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Well big surprise, just received a letter from the courts today saying that it has been disputed by the Bank of Ireland and that the hearing will be on 5th January 2007 at the local courthouse.

 

So any advice from anyone who has been to court against them would be welcomed. Do they actually get to court or settle outside it?

 

or any advice from anyone who has been to court against any bank and won............... It would be greatle appreciated.

 

In the same post today, I've just received a cheque from Capital One for £1122.12 who settled outside court, and last month received £702 from Abbey who also disputed but settled outside at the last minute. Why can't the bank of ireland follow suite? Surely the same rules apply?

 

Thanks

 

I'm sure they will adjourn it. Mine has been adjourned until 16 April, and BOI have to have all papers filed by 1 April. PMcMurrough is also going same day as me - he was adjourned as well. Let me know how you get on, if they don't show up or they settle it will help my case. They offered me a settlement of one quarter of what I was suing for, which is 600, needless to say I told them to get lost.

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Well big surprise, just received a letter from the courts today saying that it has been disputed by the Bank of Ireland and that the hearing will be on 5th January 2007 at the local courthouse.

 

So any advice from anyone who has been to court against them would be welcomed. Do they actually get to court or settle outside it?

 

or any advice from anyone who has been to court against any bank and won............... It would be greatle appreciated.

 

In the same post today, I've just received a cheque from Capital One for £1122.12 who settled outside court, and last month received £702 from Abbey who also disputed but settled outside at the last minute. Why can't the bank of ireland follow suite? Surely the same rules apply?

 

Thanks

 

Sorry, also if you go to the NI consumer council website they can help, their address is : General Consumer Council for Northern Ireland : Homepage Consumer Advice, Information, help from the Consumer Council in Northern Ireland and try to speak to Alison Laird - she was very helpful at giving me hints and letters to write, useful snippets of information and she even went to court with me on the day. Hope this helps!! Good luck

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Good luck with your case, I am very interested to see how it turns out. I really can't see how BOI intends to back their charges up though. Give em hell!

Northern Bank Ltd.

19/08/06 - Data Protection Letter Request.

26/09/06 - Statements received (October 1999 - September 2006).

13/10/06 - Letter requesting refund of £643 charges sent.

30/10/06 - Letter Before Action sent.

13/11/06 - Refund of £224 Offered. Offer Refused.

11/12/06 - Court Claim filed against NB.

21/12/06 - SETTLED IN FULL - £784.36.

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Good luck. I too have claimed against them and have the first date set in magherafelt courthouse on 5-01-07.

 

They are likely to ask for an adjournment like they have with you, and so if my judge refuses it (unlikely I know) I will let you know.

 

If they settle in full (unlikely) I will also let you know........

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I think you are in a good position to ask the Judge to reject any additional attempts by BoI for a delay, the tactic is to state you are being seriously disadvantaged by their continuing ploys to escape meeting you in court, and to ask the judge that any extension the court feels fit to allow the defender, should be the last.

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Is there a link available explaining the law in NI?

Or can someone explain can we only claim back for the last 6 years or is there a different time limit in NI? Also can you make two claims against one bank (BOI) if your charges have exceeded £2000?

Any help greatly appreciated.

 

Garbage

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A good guide is the Courts website: Northern Ireland Court Service

 

I think the statute of limitations is 5 years, but it may have changed. As for 'splitting' your claim, there is an argument that your first claim will be settled as 'full and final' effectively barring your from a similar action for the same complaint. Since you heg the higher costs back if you take the correct track, there's little point painting yoiurself into a corner!

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Yes, if they settle your action without going to court, any payment they make invariably require 3 things, 1) No liability, 2) No Disclosure and 3) Settlement is in full and final of all claims. You can certainly sue them for a different matter, but if it is again for charges with a different date range, they'll try (and probably succeed) in getting the action dismissed.

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  • 3 months later...
Yes, if they settle your action without going to court, any payment they make invariably require 3 things, 1) No liability, 2) No Disclosure and 3) Settlement is in full and final of all claims. You can certainly sue them for a different matter, but if it is again for charges with a different date range, they'll try (and probably succeed) in getting the action dismissed.

 

The abbey have settled two claims out of court for me that i split in two from the same bank account. I knew there was a risk but pursued it anyway, and I am glad because it paid off!

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hi guys, just wondering if the BOI has come up with the good yet in that they have submitted the 'full disclosure' evidence as ordered by the Judge for the 1st of April, they'll have to get it in soon if they have anything that is.

 

oh and did you see the OFT have now put back the bank charges report to 'the end of the year'!!!!! The Office of Fair Trading: OFT announces 'quick fix' on bank charges will disadvantage consumers

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  • 2 weeks later...

hey there just wanted to wish you good luck for Monday :)

I am waiting on three statements only, due to arrive within the next 3 days - so will be reading your thread again very carefully befoe I start going through the motions to get my charges back

 

Wonder if u'll have to sign a confidentiallity agreement:confused:

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i just called the solicitor representing first trust next week. he intends making an application to delay the case until the oft report. he asked me if i would oppose such a motion. it told him about this case and that i expected it would be heard on monday and i would use the outcome to decide if i would oppose the motion but i expect to wim and 8% interest will accrue all the time it is delayed. he told me he is very familiar with the BOI case on monday and that they are watching too to see what happens.

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Quick Update:

The BOI as expected asked for an adjournment pending the delayed OFT report. I objected of course, (that would have brought my case to 2 years in court), the judge however seemed set on hearing the case today and so rejected the request for adjournment. We took a 15 minute break during which the bank's solicitor phoned for instructions. She was instructed not to defend the claim. They settled in full. There were no conditions so I accepted.

One interesting thing came up during the the adjournment agruement. The judge asked the solicitor if the bank used default charges to subsidise other parts of the business. She admitted that they did. This was something I wanted to press during the actual trial but of course never got the chance. But I feel that this amounts to an admission that the charges are profit making.

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