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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tanzarelli V's Lloyds TSB ********WON*****


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Hi im a little new to this and im hoping i have started it of correctly, before i knew about this site i started the procedure through the BBC News Business website with their first template letter which is the same as your prelim letter. My claim is also to lloyds for 2'400 and change, should i be telephoning them to make sure they have recieved as i sent on monday 9th or just leave it to take its course till the 14 days and then send the next letter. I have since been charged 200 because without notification they stopped my overdraft and 3 of my dd's went unpaid , i had it reinstalled after 4 days and they apologised but they are still charging me. Im not happy

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Screw 'em Poppy, if they don't reply to your letters it's their hard luck!! As long as you send them recorded delivery so that there is proof of delivery it's fine. Make sure you send them to the correct address; as above!!

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Hi Tanz

 

Just been reading your thread from start to glorius end ! great stuff.

 

I also made the same mistake with MCOL as you, dont you feel a right prat at time ? and I also struggled to get my refund of £120 after making a new claim.

 

They told me to do exactly the as you, but then mucked about with the refund, but after several strong e-mails I got it in the end !

 

I am now at Court date point, 29th June 2007, cant wait, however after reading defence [problem] sent you for Lloyds, I am getting a bit nervous now !

 

The claim I am progressing is for my sons account, he is in the Royal Navy and away a lot so I agreed to do it for him, therefore I am not a customer of Lloyds as such, although I do have access to his account as a signatory for cheques and withdrawals etc, do you fink this may be a get a out of jail card for Lloyds ?

 

Big Man

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Hi Tanz

 

Just been reading your thread from start to glorius end ! great stuff.

 

I also made the same mistake with MCOL as you, dont you feel a right prat at time ? and I also struggled to get my refund of £120 after making a new claim.

 

They told me to do exactly the as you, but then mucked about with the refund, but after several strong e-mails I got it in the end !

 

I am now at Court date point, 29th June 2007, cant wait, however after reading defence [problem] sent you for Lloyds, I am getting a bit nervous now !

 

The claim I am progressing is for my sons account, he is in the Royal Navy and away a lot so I agreed to do it for him, therefore I am not a customer of Lloyds as such, although I do have access to his account as a signatory for cheques and withdrawals etc, do you fink this may be a get a out of jail card for Lloyds ?

 

Big Man

 

If he has agreed formally for you to do this then it may be ok, I recall someone else in a similar situation one of there relatives was working abroad and they sent over some signed blank letters and the other person just typed the letters out and sent them off. This is ok if you don't have to go to court, it may be worth ringing your local court to see what steps you can take to be able to legally do it for him.

 

Tanz

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If he has agreed formally for you to do this then it may be ok, I recall someone else in a similar situation one of there relatives was working abroad and they sent over some signed blank letters and the other person just typed the letters out and sent them off. This is ok if you don't have to go to court, it may be worth ringing your local court to see what steps you can take to be able to legally do it for him.

 

Tanz

 

That was me! :D I sent my son four address headed letters with Yours Faithfully at the bottom and got him to sign them and return to me. Also I did send him an official form another time as GaryH said he would need to sign as it was a legal document going to the Court and I could not sign on his behalf. Son then returned it duly signed and I took to local Court. The blank address headed letters I sent him came in very handy too.

 

I am about to send the Witness Statement to him this week - once we get the official documentation from the Court. I got the Court date by phoning them on Friday 13th (!) to ask...............28th June 10am!

 

Hope you are successful with your son. Suppose this is what being a parent is all about:???: ;) .

amber_ellie :)

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Hi Tanz & amber ellie

 

Fanx for the replies, will try the court for further advice.

 

My son did send a letter some ago to his branch manager, stating that he gives me full authority for all matters appertaining to his account, be it financial, legal, and representation in court if required. Just hope this holds water.

 

He also sent the prelimonary letters up to LBA stage himself, however for some unknown reason Lloyds replied to the LBA to me, stating the the case was being passed to Andover, I then took this that they have invited me to respond and join the happy throng which I am only to pleased to do.

 

Also all his bank statements have been addressed to me since March 2005, when he was away in Iraq, and I still recieve them today in my name, and although I am a signatory on the account it is not a joint account. :confused:

 

Anyway will keep you all posted, FANX again.

 

Big Man:cool:

 

Gary H , if you spot this post, your comments would be very appreciated.

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