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Erudio/Drydens SLC Loan CCJ - Advice Please - Set a Side claim proceeding.


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Hi All, 

 

I was hoping you may be able to assist with the dreaded Erudio. 

 

* November 2020 - a letter out of the blue from Dryden Fairfax - advising there is a warrant of control order to my address for a CCJ issued to my old address in July 2019. 

  Nothing on my credit file during this period - and we have been living at this property since August 2018.  All of my addresses are on my credit files. 

 

* Contacted DF, the Courts and Erudio.  I had recently applied to SLC for a masters loan which was approved in August 2020. 

 

* Contacted SLC following the letter advising warrant of control - Nothing on their file last deferment 2011. Contacted Erudio - the operative said they had nothing on their system for me. 

 

* I am trying to collate the details but remembering paying a DCA - a largish amount at my old property to pay off the loans in total. I believe around 2015/2016. 

 

The amount DF/ Erudio are nowchasing is around £2600 total. 

 

* I never received a notice of assignment as it was sent to a previous address, I had been making payments to Student Loan Company - I never agreed to any dd or signed anything with Erudio. 

 

 I had my first baby in Dec 2012 - so was out of touch that SLC had sold to Erudio. Erudio  paperwork looked so unprofessional I actually though that they were a scam company!!  My surname spelt incorrectly, random numbers I had never seen before on the paperwork. 

 

*  I have now applied to the courts and paid £255 for an application to set aside, on the basis that throughout the whole period my email address has remained the same and I had already moved 2 years previous to the CCJ being issued. I thought I had paid a deal to close the debt I had not remained in contact with SLC, Erudio or anyone else on this matter. 

 

I have results of the DSAR from Drydens Fairfax, Erudio, Student Loans Company, I have yet to request Honours Student Loans. I had 4 loans in total starting in 1998. 

 

If the money is genuinely still owed I am happy to come to a settlement with Erudio as I do not want a CCJ on my record.

 

I sent many requests to DF within the 2 week period before I applied to the courts for an N244 - I was hoping they would agree to set aside by mutual consent, but there was radio silence from them until they were notified I assume by the court for the N244 hearing. 

 

Do you have any advice for me? Much appreciated...

 

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Hi,

Really sorry if my first post did not make sense! 

I was in the middle of uploading school work - aggh! 

Yes you are correct 

 

I paid a company it could be Link, I'm trying to locate the payment and info.

 -I thought SLC had changed to HSL - and I was clearing the balance. 

I will upload the SLC DSAR and Particulars of the claim now. 

Thank you for your interest. 

 

 

judgement for claimant july 8 2019.pdf

Edited by dx100uk
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Apologies, I wasn't sure if you needed some of the info.  I will remove all. 

 

I have the DSAR from Student Loan Company - this has a text message code to access. 

 

How shall I forward this to you - as there are many pages....? 

 

Many thanks 

 

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Good morning, 

 

After paying the £10 this was all  Northants Bulk  sent to me.

 

I asked for the particulars of the claim but they said that'll all they had??  I will call them again this morning. 

 

Do you have a private email address please I can send the SLC SAR to as I have a text message passcode to open it? 

 

Many thanks 

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Hi, 

I've had some issues uploading and redacting this - due to file types etc.. I've blanked out the first 10 pages. 

There is a contents list - so let me know which areas you need to look at. 

 

Many thanks 

 

Edited by owk
IWhen I opened it on your site - the redacting was not there - will try again.
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Hello, 

 

Sorry for the late response I've been having major technical issues - spent yesterday trying to redact - and will read your guide again!! 

 

 

1. the claimant claims £2,571.92 for monies due from the defendant.

 

2. this debt was pursuant to a regulated agreement(s) between the defendant and the student loans company limited. each agreement had an individual account number as follows:

 

3. the defendant failed to make payments as per the terms resulting in the agreement(s) being terminated. notice of such is served by a default or termination notice subject to the terms of the agreement(s).

 

4. the debt was assigned to the claimant on 22/11/2013, with a notice provided to the defendant. a new master reference number *********************was also applied upon assignment.

 

5. the claimant has complied with the pre-action protocol for debt claims.

 

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I'm not sure that the person I spoke to at SLC was correct regarding the last deferment being 2011. I can see further payments.

 

I think I can see payments following on from that - I continued to pay what I thought was SLC company until 2015.

 

This I now think was Honours SLC, not SLC or Erudio.  Now I understand my 1st 1998 loan was transferred to Honours yet the other three were with SLC. 

 

I know 100% I negotiated a deal with a DCA  to clear loan outstanding.  

 

I've been searching old documents today, contacted Honours Student Loans to find proof of the payment to close the loan. 

 

 Someone from Link Financial called me back straightaway,  - so I'm now really worried I've opened a whole new can of worms.

 

They were really pushy for my info... I did not give them anything although now worryingly they have my number. Can they even try and go back on this...? 

 

The only payment I can see to ever to Erudio was end of March 2014, under ESL limited.. which was taken without my knowledge using SLC  DD details. 

 

I remember thinking it was a scam - so contacted my bank but I had noticed it after the payment had gone out.

 

I think by the time I had seen it the Bank  couldn't reverse it but all further payments were stopped, and I remember the bank even being really confused and saying it should not have happened. 

 

I must have made contact with Erudio at this point - but there is nothing on their account files. There are notes - saying "surpress DAF request." 

 

 Erudio ( accoording to their own SAR)   sent a  Notice of Assignment had been sent the previous Autumn to my old address, which I never saw or received. 

 

I'm looking at my address history and I was really conscientious with informing SLC - there is even a note 2 days after we moved house in 2013 and also when I changed my name to get married.

 

I'm adamant the Notice of Assignment was either not sent or sent to an old property, I also can't see why I would have made contact with SLC a few days after we bought a new house in 2013 - if it was not to inform them I had moved? 

 

 

 

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Omg - you are working late... no there are payments  before then in 2013. 

 

 The payment is  on SLC SAR - then it says 1/03/2014  DD cancelled by SLC - I'm cross referencing it with my bank statements. 

 

Erudio SAR says no payments apart from the one they took out end March 14 - without my knowledge. On bank it says new dd set up. 

 

On Erudio  SAR  there is a spreadsheet which also says a payment in April 14 -but this was upaid by my bank I still have the letters - so this is false. 

 

It all makes sense I was on Mat leave 2013 - and if Erudio took over around Autumn 2013 - no wonder my DAF wasn't processed/ lost.... New address not on system for Notice of Assignment.

 

I'm going to check my earnings for those years on my tax account. 

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  • 2 weeks later...

Hello, 

 

I've been checking other threads, my last SLC deferral  period was 2011, and my last payment to SLC was feb 2014.

 

SLC then cancelled my DD to SLC on 4/03/2014. 

 

 Erudio/ ESL Limited then took a payment not authorised by me in March 2014 - .

 

March 2014 was paid to ESL limited through, without my consent  & 1 payment in April 2014 not paid by bank. 

 

I contacted my bank at the time and they had not heard anything like that happening before and advised to cancel until I could find out what was happening. 

 

I moved to  my new  address  on 13/06/2013  and I believe this new address  was not updated by SLC correctly-  although there is a note on their Personal Details Changes SLC SAR   update page of me contacting SLC 2/3 weeks after my house move  SLC on 09/07/2013.

My old house telephone number was removed, mobile mobile number left yet no new home address was inputted at that time.

 

I can only assume whoever took the call - did not update my new address.  on 09/07/13

 

As a direct consequence of this I received no letters, communication from SLC about the sale of the loans to Erudio

 

I did not receive an Erudio Notice of assignment supposedly sent 22/11/2013 by Erudio ( from Erudio SAR)  this was sent out by Erudio 5 months after I had moved home.

 

SLC  already had my correct mobile number on file.

 

I surely would have been ringing them on 09/07/2013  to let them know of my house move, as all of my previous addresses had been included in the SAR from SLC. 

 

I also have still have email evidence from SLC regarding my 2012 deferment and 2013 deferment, ( I was on maternity leave Oct 12 - July 2013, and to be honest was unsure as to the progress of this at the time.

 

This was not processed for some reason by SLC. in December 2012. In this month I gave birth to my first child - so I was somewhat distracted as you can imagine.  I remember my husband scanned the forms on my behalf and sent them to SLC in December 2012. 

 

I was confused that payments were taken, but then presumed the deferral would begin sometime later in 2013. 

 

I then got back in touch with SLC in 2014 and set up payments for the Honours Student Loans via SLC  thinking this was still the SLC - as a dd was coming out for this roughly the same amount as before.

 

I believed the whole  matter was taken care of. 

I thought the two SLC, Honours and SLC  companies were one in the same thing... I had never received separate correspondence previously. All loans were listed jointly on the paperwork. 

 

Some time later I paid off my loans to a  DCA company - and cleared the balance over the phone - and I thought it was closed. I assumed that the DCA's were all in competion with each other, and as I was paying a student loan company monthly I was up to date. Hence I did not update my address when I then moved in Dec 2017. 

 

My N244 Hearing is set for 31.03.2021, I have followed your advice and I have used  Check My File - my current address from 2018 is on my file (Electoral Roll information source.)  The CCJ was sent to my old address I moved from in Dec 17. 

 

Erudio and SLC have had my correct email throughout and I would have responded to this serious matter, had I have known about it previously I would have acted.. 

Drydens, SLC and Erudio have all emailed me  on this same email address- since I have found out about this CCJ in November 2020. 

 

My main concern is the CCJ on my file - but I am also worried about being awarded costs, should I approach Erudio to settle this matter or await the hearing? 

 

 

Many thanks 

 

 

 

 

 

 

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Hi Dx100uk, 

 

Thanks for your response.

 

I'm not sure as to why it is SB though? 

 

If my last payment to SLC  (not Erudio) was Feb 2014 - and the CCJ was July 19?

 

Many thanks 

 

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Hello, 

 

No Feb 2014 - payment to SLC 

 

SLC - cancelled my DD March 1st 2014 

 

March 2014 Esl Limited - I contacted my bank etc... as it came out on a random date at the end of the month... bank had no info. 

 

I had never received any handover info or paperwork as went to an old address - I had moved to this address June 13 - spoke to SLC and I do not believe my address was updated by SLC - although there is a record of me on SLC SAR contacting them in July 13 re my contact details, hence no paperwork.about the selling of loans. 

 

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Hi there, 

 

I'm getting really nervous now as N244 Set Aside nearly upon me - its scheduled for March 2021.  My judgement date was July 2019, the judgement was sent to an address I have moved from in Dec 17. My new address is on electoral role, I have checked this with Check My File. 

 

Ref your previous post ELC  must have been a typo for SLC or Erudio Student Loans .... SLC

 

1) I've followed your advice and checked Erudio SAR - against SLC. I believe Erudio SAR is incorrect re April payment 14.   -

I have the evidence on my bank statements. 

The March 14  payment was a DD taken without my knowledge. I tried at the time to reverse the payment with the bank - but they must have advised me to contact Erudio. No mention of any of this on Erudio SAR. There is info about suppressing a DAF March/April  - this area all looks quite shady - figures have been set to 0000000. 

 

2) SLC company DSAR - there is a note in November 2020 - I contacted SLC to request DSAR from them, Erudio must have contacted SLC in the same week to request a "spreadsheet" from SLC.....

 

Can I now request this spreadsheet from SLC ? SLC never sent this to me in their DSAR I have received from them. 

 

I was not in arrears with SLC when my account was picked up by Erudio after sale.   

 

In Erudio SAR there is a Notice of Termination but notice Notice of Default - is this significant? 

 

Erudio have listed some historic default sums in one letter of £2.00, £3.00 ish to SLC dating from 2008, that I was never made aware of.. can they use this?? 

 

Many thanks 

 

 

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Hi - no worries at all! 

 

I am dithering.. so thank you for your response. I now know.... 

 

Last deferral according to SLC was 2011. It should have been Dec 12-Dec13 - but my deferral due to imminent maternity leave was not processed correctly, having applied for deferral in the Oct 12 - was rejected the three payments up to that point were still above the threshold. 

 

I have an email and it is on SLC,  SAR they were accepting of my deferral status from Dec 13 - but SLC continued to take DD. SLC do make admin errors!!!!!!!!!

 

My first loan 1997 - was sold to Honours S L

1998 - Erudio

1999 Erudio 

2000 Erudio

 

Last payment to SLC Feb 2014. ESL then attempted to take a d/d in March 14 and then April 14. ( The payments were unpaid and reversed - but Erudio SAR does not show this.)They are still showing as payments taken..I have the bank statements.

 

I had no idea at the time who ESL were. 

 

13/06/2013 - moved house ( I know you feel this is irrelevant - but the impact of SLC not updating my record correctly on this day led me to be completely in the dark and very concerned mistrustful of the whole situation in March 14.) 

 

09/07/13 - note on SLC DSR of me calling SLC &  updating my new contact details, new name change due to marriage. My new address was not recorded by SLC which I believe must have been an admin error on their part. 

 

Although it was clear I had as someone had removed my previous home number on that  very date!!! 

 

22/11/2013 N.O.A sent out by Erudio - my new surname spelt incorrectly & to my old address (up to 13/06/13. - and all correspondence  throughout has incorrectly spelt my new surname.) 

 

March 14 - time - still having no paperwork from Erudio a D/D taken from my account without any notice whatsoever, called bank who at the time told me this couldn't happen and must be a scam. 

 

I must have googled to see what was happening and got a number for Erudio, but though they were the just same as other debt collectors etc.. if the odd payment doesn't go through then reverts back to student loan. I was very nervous of credit files etc.. as had just gone through the mortgage process - so when I eventually got some paperwork through from Erudio my name was spelt incorrectly - I had previously advised SLC of this so again I just thought it was a scam DCA

 

A couple of months later in 2014  I must have re -instated direct debit with Student Loans company - not sure why that was ever cancelled and continued to pay - until I was offered a final settlement figure. (btw I now know this was indeed Honours and separate to Erudio.)

 

I have the bank statements to confirm - I also can see a spreadsheet has been sent to Erudio from SLC when I requested the SAR from SLC. SLC have not sent me this spreadsheet, but have allowed Erudio to send it to me. Going back through previous bank statements, this spreadsheet from SLC  via Erudio does not appear to be correct - Am I within my rights to request this from SLC? If this is what Erudio will use as their evidence? Erudio payments taken from me  appear to be null and void? 

 

 

 

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ok so my mistake I meant Dec 12 - only my maternity letter from my employer is there and the SAR and SLC say it will be kept on file ( i assumed a deferral  - but no deferment happens and I do not chase. 

Dec 11 is my last deferment - 

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My husband posted it/ scanned it from work Dec 13- I will see if there is anyway they can check the post and scanner details.

 

The actual & the HR  letter from my employer giving all of my maternity leave dates and information is there on my SAR?? Along with my October deferral form.  

 

I may not be able to prove it was sent.. my emails to chase up my husband will be on my old work phone.

I gave birth on 03/12/12 - hence he would have done it on my behalf. 

 

Sorry I mean Dec 12 he would have posted it 

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  • 1 month later...

Hello, 

 

I have the N244 hearing next week, I have additional evidence to send in and can’t get through on the phone to the court. 

 

Dryden sent me a pack of evidence yesterday, which I need to go through. 

 

I have sent sent a complaint in to SLC - should I include that? 

 

I think my S loan should be statute barred - as the payments SLC took after my Dec 12 deferment look to be in error. 

 

Should I present all of my case/ evidence  next week? 

 

Many thanks 

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Evidence 

A copy of my open Jan 2021 complaint to SLC regarding my deferral for 13-14 which SLC had on file in SAR  - and it was also in Erudio SAR

 

A “we are sorry you have  a complaint” letter sent to me last week from Erudio. I have only raised a complaint directly with SLC - what data are they sharing? Are they trying to get me to acknowledge the debt in writing? 

 

Bank statements - to show Erudio took payments without my consent in 2014. 

 

All Erudio paperwork is blank - they have had nothing from me DAFs or DD forms. 

 

Erudio SAR saying suppress any DAF request  in 2014 & 2015. 

 

Student Loans Company at the time of transition said speak to Erudio, we can’t help you. 

 

Although a couple of months later, I was passed to Honours S L thinking it was SLC and eventually paid this off in total. 

 

I’ve found Department of BIS government letters inSept 2014 saying joint loan holders paperwork could be processed by SLC. 

 

I was not in arrears with SLC when loans sold, I should have been deferred. 

 

A lot lot of letters from  Erudio SAR saying account in Remediation and sorry letters etc.. 

 

No copies of  letters from Erudio ( in SAR) to my current address 2014,2015.

 

I believe these letters were all non compliant. 

 

SLC did not update my address correctly in July 2013 (on SAR) - which let to all the N.O.A being sent to old address & spelt my married name incorrectly on paperwork but correctly on their DD.

 

No default notice whatsoever, just a demand in Full in 2016.Nothing on my credit file

 

Drydens are quoting costs of £1000 for next week. 

 

 

 

 

 

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