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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
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Backdoor capquest 2007 CCJ for old CAp1 Debt being chased by Capquest now resolvecall


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Well after 13 years of no communication with any of my old creditors/ DMC's,  today I had a call from Capquest about a Capital One debt!!!

They said a CCJ was registered in 12/07.

I didnt acknowledge anything, I merely obtained a reference and postal address.

Section 2.4 of The Limitation Act states no action can be taken after 6 years. 

Am I correct and what's the best letter to send them?

Thanks

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Hi,

No, I did not, I made sure of this. 

I want to send them a letter (and advised them this on the phone) but not sure what to send them!!!

I set up my own Ltd company in March 2019 and the registered address was always my accountant.

When I changed accountants in May this year I needed to give an address in Wales (I now live in Northern Ireland and it couldn't be used apparently), I changed it to my dads and obviously this is available through Companies House.

They have found his number this way I think, but I may be wrong lol.

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  • dx100uk changed the title to Backdoor CCJ for old CAp1 DEbt being chased by Capquest after 13 years

The CCJ was issued in 12/07, the address was an ex-martial home that was empty.

 

I did not go off radar, my circumstances led to no fixed abode for a good 3 or 4 years.

 

There was no way I would of known the CCJ was issued.

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Thank you.

As an update,

I did a Trust Online search which came up with nothing obviously.

I then rang Nottingham County Court and they said that as its so old they can't even give me any details as they changed computer systems and they don't/can't get any details on the CCJ even if they wanted too.

Capquest doesn't have a hope in hell of enforcing the CCJ unless there are extreme mitigating circumstances. They are most likely trying their luck in you being worried enough by the letter to pay without question.

Thanks. I will update this as it moves along, which hopefully won't be far.

  • Thanks 1
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  • 4 weeks later...
  • 2 years later...

Hi,

I received a text message today saying to make contact or will visit home address.

I have sent an email to their enquiries email stating that I know no business nor acknowledge any accounts under their name and could they please provide a reference number in that I may send a formal letter to them.

If they have my address I have not received any mail?

Any debts I had were last paid/acknowledged in 2007, some may have CCJ's against them that I understand would be difficult to enforce as no enforcement was taken on them in their 1st 6 years, nor since.

I dont want them to just turn up and appreciate that previously all I should do is make sure they have my current address but what do I say if they do turn up? i would rather send them a prove it or SB letter to avoid having conversations at the door, i suffer from anxiety and would crumble face to face.

Any help appreciated 

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So in theory, then the dca has no powers whatsoever with regards to trying to enforce the CCJ.

I know they have probably brought the debt for pennies and just chancing their arm to make some money back.

They could, however, apply to the court could they not to enforce the CCJ from 2007?

Edited by Wonderwall1
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Hi Folks,

May I ask a question please?

I am unsure what address Resolvecall have for me and want to ensure I receive any correspondence from them (which will go unanswered of course).

They could have 1 of 3 address and one of them is my elderly fathers (86), 2 is my mother in law and finally 3 is my current address.

Would I be in any danger of writing to them to advise my current & correct address and if so how would I word it?

I just want to make sure my father or in laws are not at the receiving end of a door knock from them, its not fair on them. The earlier letter, and in fact the only letter received from any DCA in the last 15 years was Capquest ( who  Resolvecall do work for I understand) who wrote to my in laws address.

That letter was returned to them by me a few months back recorded delivery stating 'not known at this address'.

Thanks

Edited by Wonderwall1
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1st letter from Capquest. 2nd from Resolvecall.

 

1st Letter:

Your account will now be managed by Resolvecall Limited

We are writing in relation to your account, with which the balance of £xxxx remains outstanding.
We note that you have yet to contact us to discuss a suitable repayment option for your account. Your account will now be managed by Resolvecall Limited, a debt collection agency who work on behalf of Capquest Debt Recovery Limited and are also authorised and regulated by the Financial Conduct Authority.

Resolvecall Limited specialise in visiting customers' properties to help engage and enable a discussion with you on your current financial situation and agree an affordable repayment solution. They will contact you regarding payment of the outstanding balance and manage all contact and correspondence moving forward.
Please be reassured that they will write to you in advance of any visit to your property, providing a timescale of when the intended visit will take place, and providing you with the opportunity to call them and discuss your account over the phone ahead of the visit should you prefer.

For all future questions and support, please contact Resolvecall Limited directly.

Yours sincerely,
Capquest

**************************************************************************************

Resolvecall Reference 
Client Reference 
Amount Due: £ 

Re: CAPQUEST DEBT RECOVERY LIMITED

We are acting on behalf of CAPQUEST DEBT RECOVERY LIMITED who have purchased this account from CAPITAL ONE and have been instructed by them to assist in collecting the outstanding balance on this account.
You will have previously received a letter from CAPQUEST DEBT RECOVERY LIMITED instructing us.
Please contact Resolvecall immediately upon receipt of this letter to discuss your account and enable us to understand your present circumstances and reach an amicable solution that meets your present situation.
If we don’t hear from you within 7 days your account will be passed to our home visit team to make a personal visit to your home, our agents will ensure all relevant social distancing guidelines will be adhered to.
Please contact Resolvecall on 0141 212 8470

 

Letter on its way to Capquest. Thanks everyone for your help.

 

Hi,

Is the below ok please?

 

 

Capquest Debt Recovery

Belvedere

12 Booth Street

Manchester

M2 4AW

Ref: xxxxxxxx

Date: 6/11/23

 

Dear Sir/Madam,

 *WITHOUT PREJUDICE*

 I refer to the above reference number that you have recently supplied.

 Please note my correct and current address, no other address is to be written to and you must remove them from my file.

 You must also remove all phone numbers for ANY address including any mobile numbers that you have, you must also remove all email addresses you have related to me.

 You may only make contact through writing to the above address, no other form of communication is to be used.

 I request this under The Consumer Credit Sourcebook rules.

 Yours Sincerely

 

 

Edited by Wonderwall1
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Yes, I have reference numbers, I will remove the WP.

I wrote 'request' as thats what you suggested lol.

I note reading through some old posts that people have sent the SB to Capquest only for Capquest to reply saying 'send to Resolvecall as they are now managing this account'

It doesnt seem Capquest want to deal with any letters/requests but I dont want to converse with Resolvecall in any shape or form.

 

 

 

Edited by Wonderwall1
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  • dx100uk changed the title to Backdoor capquest 2007 CCJ for old CAp1 Debt being chased by Capquest now resolvecall

I didnt know it was Cap 1, I clicked on the link in the Resolvecall text message tonight which produced the 2 letters and I was able to confirm.

So I just send the letter to Capquest stating my address and thats it?

Thanks

 

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I have no intention of dealing with RC. I wonder if the CCJ was given to Capital One or Capquest?.

Capquest are obviously the owner of the debt now with RC 'assisting' them.

I will send the letter to Capquest ensuring they have my current address, at a minimum it will prevent any visits to the other addresses.

Obviously if Capquest want to try and enforce the CCJ I will find out one way or another.

Thanks for all your help, it is really appreciated.

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Yes, I do read them, I meant I will find out one way or another , i.e by letter, I should of quoted court.

I cannot do anything else really other than wait to see if Capquest try that, maybe they will after I confirm my current address but like you say its been 16 years.

It seems as if I will have to swallow a visit from RC at some point but I will not confirm any personal details, they will probably knock on my neighbours doors as others have said they do but hopefully they will advise Capquest that I am a not going to be an easy egg.

I have a Ring door camera and will clearly state to leave & not return, I am also tempted to pass them a Removal of Implied Rights of Access letter to leave with.

Edited by Wonderwall1
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Not quite sure how to take that reply dx.

I have found all the info helpful but this is the 2nd time that I have felt slightly aggravated against for posts I have made when all I seek is support.

Its easy to just say 'forget about it'

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Update.

Email below from Resolvecall advising no longer dealing as account returned to Capquest.

 

We refer to the above account which was passed to us for collection.

Our client has requested that we return this account to them.

As we are no longer dealing with the account we request that no payment is made to ourselves. If you have been making payments please ensure these are cancelled.

If you do have any queries you can contact us on 0141 212 8500.

 

Collections Department
Resolvecall

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